I recently discovered this casino and was offered a sign up bonus of free spins with wagering requirements. I didn’t make the wagering requirements and so cancelled the bonus. I then attempted to activate a few different bonus offers but wasn’t able to. After feeling frustrated I then made a deposit and upon loading up a game I was shown I had an offer of free spins with wagering requirements and so I accepted and completed all wagering requirements to the tune of over £1000. After attempting to make a withdrawal I was emailed asking to explain the circumstances surrounding my win and how I was given another bonus when the previous one was cancelled. I explained I had no idea what happened and that at all times I played the game fairly within the rules and with both integrity and honesty. After days of asking someone for a response without joy, I’m still unable to make a withdrawal however I’m still able to login a play using available funds. I’ve since emailed the casino’s manager and I’m hopeful I will get a response sometime today with a resolution.
- Good interface
- Non responsibe customer support
