Hi I believe these new non gamestop companies should be banned. They offer no protection for problem players and I believe some of them to be a scam. They have found a way to let people gamble who shouldn't be gambling. They abide by no laws and you are not protected. If they don't want to pay winnings they simply don't.
I feel gambling is a serious problem and these sites shouldn't be available.
Hi. Unfortunately, right now, there is no such thing asn Gamstop where you can put restrictions on playing for problematic players all over the world. These casinos do not have a UK license and should be avoided by players from your country. I know that it is not easy to not play at these casinos if there is no protection for you to not enter them, but on the other hand, I don't want to believe that they are targeting players with addiction.
Our goal, though, is to inform all our users about every online casino and let you know whether the casino is safe or not. We, of course, need help from our users as well to inform everyone about their experience.
Did you know that we have a list of the help centres you can search for if you wish to? Here it is, in case you decide to use some of them. I hope it'll help you stay well.
Hi Romi,
I completely agree that not all of them are out to target problem players I just feel that some advertise responsible gaming but without having to enforce it which I completely disagree with.
I believe if a player reaches out stating a problem and you advertise responsible gaming the account should be excluded. Unfortunately this isn't always the case they seem to ignore your requests. Why ? Can only be financial gain Unfortunately.
But again agreed not all are in this category but I've seen it with a few of these now.
I also can't help but feel the advertising of "non gamestop" is reaching out to players who may have a problem, players who have made that big step to realise their problem and contact gamestop.
But now there is a new door open ....
Just a thought
Hej Jonny, jeg skal svare dig, jeg har lige åbnet en klage i går, fordi jeg har været under behandling hos en psykolog siden november 2023 for ludomani, jeg risikerede alvorligt at miste mit hus, jeg endte i retten, jeg blev hjulpet af mine forældre som ved at betale annullerede dommen ellers ville jeg have befundet mig med min kæreste og mine 3 katte uden for huset uden et sted at bo, jeg aktiverede selvudelukkelse fra kasinoer for evigt, men fra 10. juli til 18. juli 2024 faldt jeg tilbage ind i det via et kasino, der stadig gav mig lov til at spille, efter måneder hvor jeg ikke gjorde det, mistede jeg alt igen, jeg tilmeldte mig kasinoet i 2022 med den samme e-mail og bekræftede med det samme telefonnummer, der blev brugt til national selvudelukkelse (kasinoet har mulighed for at operere i mit land, så det forekommer mig utroligt, at han ikke også blev udelukket der, da de havde e-mail- og telefonnummeroplysningerne, desværre kan jeg ikke huske, om jeg havde lavet hele KYC det år ), jeg havde anmodet via privat besked og selvudelukkelse via live chat kort efter modtaget første udsættelse, da casinoet ikke har sin egen selvudelukkelsesfunktion, desværre blev jeg ikke lyttet til, jeg fandt døren åben et par dage siden og jeg faldt for det igen, nu kan jeg ikke betale huslejen og jeg er allerede 10 dage forsinket, jeg har øget tiderne hos min psykolog, men jeg føler mig i et hjørne, fuld af skam, jeg lever fortsat med angst i maven og frygten for at skulle genopleve alt. Jeg lever ikke længere godt, ludomani bliver ikke taget seriøst, og nu risikerer jeg (som mange andre der sikkert er bange for at få hjælp) at miste alt igen, og jeg ved ikke hvordan jeg skal komme ud af det.
This is exactly the point I am making and unfortunately more and more of these companies are opening up and under the advertisement "non gamestop"
It's easy to say just avoid them but it's not that easy for a problem gambler.
When you check reviews on other platforms they mostly give them a thumbs up but will not mention the dark side.
They all advertise responsible gaming and state 24/7 support but unfortunately don't truly support this.
I strongly believe they should all have a duty of care of their players.
I hope you find the help you need
Jeg takker dig,
Jeg ved, det ikke bliver nemt, jeg var sikker på, at jeg endelig var ude af det, men det var nok at se en annonce på det casinos hjemmeside for at komme ind, opdage, at jeg stadig kunne spille, og få alle mine penge taget væk igen .
I think it's the same with any addiction, it never goes away.
There should be strong gambling laws that companies abide by.
Could you look at contacting your bank and try getting a gaming block?
Jeg prøvede det for noget tid siden, men der er mange, for mange måder at indbetale hos andre virksomheder, der tillader det, og selvom jeg blokerer for de indbetalinger, er der altid kryptovalutaer, manuelle opladninger, som du køber i supermarkedet, det er nytteløst at blokere en metode, hvis der så er 1000 andre
I know this too, I've seen all the methods and you will always find a way.
Have you got someone close to you who you could give access too to gain control over your accounts and guide you to a healthier living.
I think you need to try everything to fight this and prevent going down that dark road
Jeg havde anmodet min kæreste om at få adgang til mine konti, hun havde dem i 3 måneder, så ville hun stole på mig, og jeg forrådte hendes tillid, igen, der er desværre ingen sikre metoder, jeg var virkelig stoppet, 5 minutter er nok at blive ødelagt igen
It's easy to say but I try thinking before a bet or deposit, am I going to win? Have I won in the past? Before depositing a sum or feeling the need to gamble put that sum in a separate savings account and see what you have after a year. You'd have that financial fulfillment that's worth more than any bet.
As I said easier said than done.
It's clear to say non gamestop companies are not helping . What can be done ? Its a topic that needs discussion.
Det er ikke let, for når jeg begynder at spille bliver alt irrationelt, i disse måneder uden at spille havde jeg købt flere nyttige ting til mit hus og til min kæreste, jeg havde sparet nogle penge, men nu har jeg intet tilbage, efter at have mistet mine første $500 Jeg begyndte at spille for at inddrive summen, og endte med at miste alt, mine tanker er mindre klare, når jeg spiller.
Jeg læste på denne side, at de arbejder på en global udelukkelse, men jeg tror også, det er lettere sagt end gjort.
Du har oprettet et seriøst diskussionsemne, og jeg håber, at andre medlemmer vil deltage i samtalen.
I hope so because this is a serious issue.
Me personally think it's wrong to advertise as non gamestop let alone have no tools in place to protect players with problems.
I understand what you say everything becomes irrational but try to think of that feeling of regret that comes once you have lost. Its a horrible feeling.
I wish there was something you could replace the feeling to gamble with. Have a think and try finding that something.
Hi Romi,
I completely agree that not all of them are out to target problem players I just feel that some advertise responsible gaming but without having to enforce it which I completely disagree with.
I believe if a player reaches out stating a problem and you advertise responsible gaming the account should be excluded. Unfortunately this isn't always the case they seem to ignore your requests. Why ? Can only be financial gain Unfortunately.
But again agreed not all are in this category but I've seen it with a few of these now.
It should really be taken very seriously when it comes to responsible gaming, and every casino should immediately act whenever a player asks for the closure of the account due to their gambling addiction.
I also can't help but feel the advertising of "non gamestop" is reaching out to players who may have a problem, players who have made that big step to realise their problem and contact gamestop.
But now there is a new door open ....
Just a thought
I surely do get your point here, and to me, it doesn't really make sense why they would advertise it like this, to tell you the truth.
Hej Jonny, jeg skal svare dig, jeg har lige åbnet en klage i går, fordi jeg har været under behandling hos en psykolog siden november 2023 for ludomani, jeg risikerede alvorligt at miste mit hus, jeg endte i retten, jeg blev hjulpet af mine forældre som ved at betale annullerede dommen ellers ville jeg have befundet mig med min kæreste og mine 3 katte uden for huset uden et sted at bo, jeg aktiverede selvudelukkelse fra kasinoer for evigt, men fra 10. juli til 18. juli 2024 faldt jeg tilbage ind i det via et kasino, der stadig gav mig lov til at spille, efter måneder hvor jeg ikke gjorde det, mistede jeg alt igen, jeg tilmeldte mig kasinoet i 2022 med den samme e-mail og bekræftede med det samme telefonnummer, der blev brugt til national selvudelukkelse (kasinoet har mulighed for at operere i mit land, så det forekommer mig utroligt, at han ikke også blev udelukket der, da de havde e-mail- og telefonnummeroplysningerne, desværre kan jeg ikke huske, om jeg havde lavet hele KYC det år ), jeg havde anmodet via privat besked og selvudelukkelse via live chat kort efter modtaget første udsættelse, da casinoet ikke har sin egen selvudelukkelsesfunktion, desværre blev jeg ikke lyttet til, jeg fandt døren åben et par dage siden og jeg faldt for det igen, nu kan jeg ikke betale huslejen og jeg er allerede 10 dage forsinket, jeg har øget tiderne hos min psykolog, men jeg føler mig i et hjørne, fuld af skam, jeg lever fortsat med angst i maven og frygten for at skulle genopleve alt. Jeg lever ikke længere godt, ludomani bliver ikke taget seriøst, og nu risikerer jeg (som mange andre der sikkert er bange for at få hjælp) at miste alt igen, og jeg ved ikke hvordan jeg skal komme ud af det.
Hello. I am really sorry for this situation of yours. I have seen your complaint an I hope that our team will be able to help you out.
Please keep us informed about any updates regarding your case and stay strong.
Hej, jeg håber at kunne få selv bare 50% eller 60% af den tabte sum for at kunne betale huslejen, vende tilbage til at have et fredeligt liv med mindre angst og blive udelukket for altid fra det rod og også fra andre.
Hi everyone,
Sorry to hear about your struggles imnitd4ny. The game is viscious and there are many traps.
Online gambling is regulated country by country and many online casinos are targeting players from off-shore. There is little effective way how to prevent it except player choosing the locally regulated option. This applies for protection as well, especially self-exclusion. Volume for "casinos not on gamstop" is huge, unfortunately.
I understand that it is difficult to avoid this when you are experiencing problems with control. However, it is important to continuously work on that. As you might already know.
Even though there is no international self-exclusion system, there is a blocking app that can help you. It will block the access to gambling websites and apps on your devices, providing the only international protection currently available. Check out BetBlocker website. We recently started working closely with them to support the initiative around global self-exclusion. Read the instructions carefuly and do not block information sites, if you want to keep access to Casino Guru.
Hold tight,
Simon
Godmorgen Simon,
Tak for dit svar og for dit råd, jeg vil se på det når jeg har løst min klage, nu er jeg bange for at gøre skade og blokere alt 😀
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
