I saw the letter, but I don't remember exactly when. Our team told me that if I had clear evidence and it was true, they would change it.
I don't know anything more about it. I don't know how long we should wait, but I can ask them about that too.
I've sent multiple emails to so called license Holder and they didn't answer from March this year.
They simply refuse to give the details!
If I login with different email on the casino support they answer but very clueless, I've asked about license and they Said they are in process of renewal,but they give the same automatic answer for Months.
I don't understand how they even approach customers without a valid gambling license? HOA is this possible? We customers we don't have any options to debate or go against they're decisions... Without a strong gambling authorities they can do anything against they're customers,like they did with me! Simply refused to pay my raw balance and they Fabric fake scenarios about bonus abuse and refund. I think we should gather together and make a petition against this fraudulent organisation .if you look on Trustpilot platform they reply on my 1 start review with a fake course of events that didn't happen!
I discussed this with our team and they said that you can still see the license through some VPNs. However, given that Curacao is constantly updating the list, I would say that it is not entirely verifiable.
So, the latest information I have is that we should set it as unverifiable in our review until Curacao publishes its list, and if it is there, we will reset it, and if it is not, we will remove it.
Hej,
Kan nogen fortælle mig, om jeg for nylig har modtaget en udbetaling fra 1Red? Den anden udbetaling er lige blevet godkendt, men der er endnu ikke blevet indsat penge fra den første udbetaling på min bankkonto.
Det samme gælder mig.
De sidste to udbetalinger blev godkendt, men der er endnu ikke kommet noget ind på min bankkonto.
Tidligere var udbetalingerne altid øjeblikkelige på min bankkonto.
Hvornår blev betalingerne godkendt?
Så betaler de! Det er det vigtigste! Jeg har en saldo på €13.000...
og fik du din sidste udbetaling?
Nej, stadig ikke
Så det er også forsinket for mig...
Jeg anmodede om 1000 den 8. april, 1000 den 6. august og 1000 den 8. september. Alle tre blev godkendt, men jeg har ikke modtaget nogen penge endnu. Jeg har en VIP-manager fra 1Red, som jeg taler med via Telegram, når jeg har et problem. Deres svar er det samme: pengene er på vej, og tilsyneladende er problemet med min bankkonto. Nå, det er den samme konto som før, da jeg foretog en udbetaling, og den fungerede fint dengang. Jeg venter og ser, men professionel pilot, giv mig venligst besked, når du får pengene.
If you've been waiting this long, I don't understand what they could still be dealing with. Based on what you're saying, have you been waiting a year? Why didn't you file a complaint when all this was happening? From what I've seen, you've already had problems with this casino regarding withdrawals before and you solved it.
Beklager, der er en fejl her! Alle udbetalingsanmodninger blev indsendt i august. Den 04/08/2025,
06/08/2025 og 09/08/2025.
I understand that clearly. Nothing happens, mistakes happen sometimes. So, we give casinos 14 days to withdraw, if they fail, then we would try to help if you are interested.
For now, I would be patient.
However, when they told you that the problem is with your bank account, what exactly does that mean, what problem?
Did you ask if changing the payment method would help?
Hej! Jeg har lige modtaget to udbetalinger! Det er godt!
Perfect, so let's wait for the last one. 😀
You think it was bearable and it wasn't so long? 🙂
Nej, problemet er, at du pludselig har vundet en stor gevinst, og du er bekymret for, at casinoet ikke udbetaler! Men 1red er fair, og de holder deres ord!
Is not true ,they blocked my account and confiscated 27.000 euro real balance and they didn't showed any proofs why . Not even to casino Guru officials. You can see my unsolved complain here .
So I don't agree with you're statement that they keep the promise!
Couple days ago deposited 4000cad win up to 30k first withdraw 1500 is ok take 24 hours, now is already 50hours for second one 2250 hope I have good luck to withdraw
They can block any account without any warning and without showing proofs of wrongdoing from you're side. And in top of that currently they don't have any license to operate from any gambling authority!
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
