Name: 1Red Casino – Anmeldelse
Item: 1Red Casino
Rating: 2.8
Author: Pavel Kaczynski

OversigtBonusserBrugeranmeldelserSikkerhedsindeksDebatBetalingsmetoder

Pavel K.

12/2025

Læs vores anmeldelse af 1Red Casino, inklusive spillerklager. Se, hvorfor vi mener, det er så dårligt, at du bør holde dig langt væk.

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Vis flere

Plusser og minusser

Flere valutaer på en konto
Stort udvalg af spiludbydere

Kundesupport via telefon er ikke tilgængelig
Ikke alle spiludbydere er tilgængelige i alle lande
Ikke alle betalingsmetoder er tilgængelige for alle lande

Spil

Spil
Livespil

Spillemaskiner

Roulette

Video poker

Blackjack

Betting

Bingo

Baccarat

Jackpotspil

Live spil

Poker

Craps og terninger

Keno

Skrabespil

Spil på eSport

Crash-spil

Tilgængeligt: 14 Ikke tilgængelig: 1

Spilleverandører

Vis alle (130)

Betalingsmetoder

Vis alle (44)

Transaktionsgrænser

Udbetalingsgrænser

10.000 €

pr. måned

1.000 €

pr. dag

Gevinstgrænser

Ukendt

Sprog

Website

Kan spilles i 6 sprog

EngelskFranskItalienskTyskArabisk 1 mere

Live chat

Kan spilles i 7 sprog

EngelskFranskItalienskTyskArabisk 2 mere

Kundeservice:

Kan spilles i 7 sprog

EngelskFranskItalienskTyskArabisk 2 mere

Licensudstedende myndigheder

Curaçao (Curaçao Gaming Authority)
Verificeret

Screenshots af casinoet

1Red Casino – Anmeldelse

Efter en tilbundsgående evaluering af 1Red Casino har vi givet det et særdeles lavt sikkerhedsindeks. Det er ganske enkelt et af de værste online casinoer, du kan spille på. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er 1Red Casino et mellemstort online casino, når det gælder omsætning. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

Vores database indeholder i skrivende stund 6 klager over casinoet. Klagerne har i alt udløst 36.105 sorte point til casinoet. Du kan læse mere om klagerne og de sorte point under "Hvad er sikkerhedsindeks?".

Som vores anmeldelse illustrerer, har 1Red Casino et særdeles lavt sikkerhedsindeks. Vi fraråder dig på det kraftigste at spille på det – hold dig væk!

Læs mere Læs mindre

Virksomhedsinfo

Ejer Bets Entertainment N.V.
Udbyder Bets Entertainment N.V.
Etableret 2022
Estimeret årlig omsætning > 20.000.000 kr.

Casinobonusser

Bonusser på 1Red Casino

Se alle bonusser fra 1Red Casino, inklusive deres bonusser uden indbetaling og deres velkomstbonusser ved første indbetaling.

Casino Guru

Vi giver spillere indsigt i gambling.

Brugeranmeldelser

Brugeranmeldelser af 1Red Casino

Her kan du dele dine oplevelser med 1Red Casino. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

Brugerfeedback:

Blandet

Ratet af 49 brugere

Meget positivPositivNeutralNegativMeget negativ

Har du prøvet casinoet?

Skriv en anmeldelse

Casino Guru

Vi giver spillere indsigt i gambling.

Paul_Perkins

Bronze

Kenya

• 1 måned siden

I got hooked on slots and especially on deposit bonuses without wagering no need to grind them, though they still have some rules. The casino is fun and knows how to keep players engaged. Withdrawals are fine around 1K a week is realistic, more if you get lucky with progressives. I keep Mega Moolah and Mega Fortune in my favorites. Those slots can drop huge wins even life-changing ones if luck is on your side. Sure, jackpots are rare, but even a single spin can go big. The key is controlling yourself the casino plays fair.

fede bonusser og spilleautomater.
cool bonuses and slots.

VelocityX

Bronze

Indien

• 1 måned siden

I've been playing here for a couple of years and haven't had any problems until recently. Sometimes I can't win, but I don't see the point in complaining about the RTP of the slots, since among the huge variety of games, there are definitely some with above-average RTP. Again, I didn't experience any problems until recently, until a couple of withdrawals stalled. I've read that many players have had similar issues recently, but I've only experienced them twice. The amounts of 120 and 150 euros didn't seem that significant to me, but I took a break from this brand. I eventually withdrew the money and now have no problems. I hope this won't happen in the future. Since I continue to play here, I don't think anyone will find my assessment surprising, despite their oversight.

Jeg tager den ud, og den er god
I take it out and it's good
Der er interessante bonusser og kampagner
There are interesting bonuses and promotions

HunterTur

Bronze

Japan

• 1 måned siden

I had no problems until recently, but they started delaying my withdrawals. I'm writing this review so people don't worry. At first, I encountered a lack of understanding and they made a fool of me. After they changed managers, everything got better. I don't know what happened there. But all the withdrawals that had been pending since January were released literally at the same time the other day. I'm very happy with this outcome because I really like their bonus program and game selection, and I'm glad it all ended this way. Apparently, something has changed, but definitely for the better.

Jeg vil bemærke støtten
I will note the support

Mulligan19

Bronze

Storbritannien

• 4 måneder siden

I've had nothing but issues with 1red. Cancelled withdrawals blaming my bank which after checking was untrue. Poor customer service with no answers and generic responses. And currently a crypto deposit has not been credited, issue raised with customer service and information provided yet no answers citing workload. I asked for their licensing information and told it is not available. Please be cautious if thinking about using 1red.

Dårlig kundeservice
Poor customer service
Annullerede udbetalinger
Cancelled withdrawals
Manglende indbetalinger
Missing deposits

Amanda068

Bronze

Storbritannien

• 4 måneder siden

I initially withdraw 1000 pound which i did actually recieve after 14 days .. since then I had been waiting 16 days for 400 and 14 days for another 1000 ... they have now cancelled my 400 request so im now having to wait again and im on day 16 for the 1000 which I strongly suspect will cancel also ..
The support staff do not hold any information of your account and on account issues ask for screen shots .. refuse to give you answers regarding terms and conditions and just state all information can be found on the website and dont give you any status on your withdrawal other than use a scripted response and the same goes for e mail support.. I raised a formal complaint which was instantly dismissed with the response of a scripted response also .. my question to 1 red is when am I going to get my money ... and I know they will say its in a queue actively being processed and first come first served and due to checks it sometimes delays things but that isn't the answer I want ... my solicitor is now involved and preparing a case against these crooks

Ingen positive ting
No positives

Støtte til brug af autoscript
Support use auto script
Supporten har ikke adgang til din konto
Support do not have access to you account
De overholder ikke vilkår og betingelser
They do not stick to terms and conditions
Der findes ikke noget, der hedder hurtige betalinger
There is no such thing as fast payments

DJT85

Bronze

Storbritannien

• 4 måneder siden

The layout of the site and selection of games are positive. Customer help are always very polite. But unfortunately the negatives outweigh these positives considerably. I’ve now been waiting 8 days for a withdrawal wirh no meaningful updates on its progress. If the casino is so fast in taking money from you it should try to match this pace on withdrawals

Godt udvalg af spil
Good selection of games

Udbetalingstid
Withdrawal time
Mangel på meningsfuld kommunikation
Lack of meaningful communication
Kompliceret verifikationsproces
Complicated verification process

anetafelis

Bronze

Storbritannien

• 5 måneder siden

Even after full account verification, withdrawals are handled unrealistically slowly. They respond with vague messages like "first come, first served, whenever," giving no clear timeline. Daily withdrawals are often rejected by the financial team, and nothing is processed according to their terms. Completely frustrating and unreliable
14 days and no withdrawal approved

Cem3283

Bronze

Storbritannien

• 5 måneder siden

I am a verified VIP player. I have 0 bonus funds. I won £1,200 fairly.
I requested my withdrawals on Dec 2nd/3rd. It has been 9 days.
The casino first claimed "Technical Issues," but now (as of Dec 10th) they are claiming "Fraud Prevention" delays. This contradicts the fact that they have already successfully paid me £700 in the past and verified my ID.
They are stalling to force me to cancel the withdrawal. I have a formal complaint open (ID: 189171). Do not play here until they pay verified winners.

Indbetalinger er øjeblikkelige. Systemet fungerer perfekt, når du hæver dine penge.
Deposits are instant. The system works perfectly when taking your money

Udbetalinger har afventet i over 9 dage. Verificerede VIP'er ignoreret.
Withdrawals pending 9+ days. Verified VIPs ignored
Supporten giver modstridende undskyldninger ('Tekniske problemer' vs. 'Forebyggelse af svindel') for at udsætte betalingen.
Support gives contradictory excuses ('Technical Issues' vs 'Fraud Prevention') to stall payment.

Eve22

Bronze

Tyskland

• 5 måneder siden

1Red kan ikke engang klare at udbetale et lille beløb. Jeg har ventet i over 5 dage, og der er ikke sket noget. Ifølge deres vilkår og betingelser burde det tage 0-48 timer. Kundesupport svarer konstant med AI-genererede beskeder. De er ikke rigtig hjælpsomme. Hver dag hører man det samme: udbetalingen bliver behandlet osv. Men der sker faktisk ingenting. De er blevet meget uprofessionelle!

Mange bonusser uden indskud
Many no deposit bonuses
Viele Boni ohne Einzahlung

Udbetaler ingen gevinster
Does not pay out any winnings
Zahlt kein Gewinn aus
Kundesupport svarer kun AI-svar
Customer support only answers AI answers
Kunden-Support nur KI Antworten

1Red Casino

Dear Eve22,

Thank you for your feedback and we apologize for the inconvenience.

We understand that waiting for a payment can be stressful. We would like to clarify that the terms specified in the rules are approximate and apply to standard situations. In some cases, payments may take longer due to additional checks required by security regulations and a responsible approach to financial transactions.

Your request is currently being processed, and our finance team is doing everything possible to complete the process as soon as possible. Unfortunately, we cannot always influence the duration of individual verification stages, but we can assure you that each request is reviewed in order of receipt.

We ask for your understanding regarding this procedure and thank you for your patience. If you have any further questions, you can always contact our support team through the official communication channel.

Sincerely,
The 1Red Casino Team

Sanja270990

Bronze

Tyskland

• 6 måneder siden

Fantastisk side, kæmpe udvalg af spil. God kundeservice og hurtige udbetalinger. Jeg kan kun anbefale denne side til alle. Jeg nyder virkelig at spille her, det er simpelthen fantastisk. Tak til Daniel, manageren.

God kundeservice og hurtige udbetalinger.
Good customer service and fast payouts.
Guter Kundenservice und schnelle Auszahlungen.

1Red Casino

Dear Sanja270990,

We truly appreciate you taking the time to share such encouraging feedback. Hearing that the game selection, payout speed, and customer service contribute to an enjoyable experience is extremely motivating for us, as these are areas we invest a great deal of effort into maintaining at a consistently high level.

It is also wonderful to know that your interaction with Daniel left a positive impression. We will make sure your acknowledgement reaches him — recognition from players is one of the most meaningful forms of appreciation a team member can receive.

Thank you once again for choosing to spend time with us and for recommending the platform to others. We wish you continued enjoyment and rewarding sessions ahead.

Best regards,
1Red Casino Team

Casmc1999

Bronze

Storbritannien

• 6 måneder siden

I’m from the UK and registered with GAMSTOP, but 1RED still let me create an account, deposit in GBP, and gamble freely. Every one of my cards has gambling blocks, yet my payments went through because they were processed in a way that didn’t show as gambling transactions.

While I was gambling, I told the live chat several times that I couldn’t deposit any more money. Instead of helping or offering responsible gambling tools, I was pushed to keep depositing, tempted with "bonus" and "free spin" offers if I added more funds. That happened repeatedly.

Eventually, I realised how much I had lost — around £4,600 — and contacted support for a refund. They promised a decision within seven business days but never gave one. Since then, I’ve received nothing but generic replies saying "we’ll let you know."

This is completely unethical and predatory behaviour toward someone clearly showing signs of gambling addiction. I’ve reported the matter to the relevant authorities.

If you are vulnerable or self-excluded, please avoid this casino. They are irresponsible and take advantage of problem gamblers instead of helping them.

Uagtsom
Negligent
Supporten blev ved med at overbevise mig med bonusser om at fortsætte med at indbetale, selv når jeg sagde, at jeg ikke havde råd til det.
Support kept convincing me with bonuses to keep depositing even when I said I couldn’t afford to
omgå blokeringer af spillekort ved at fejlklassificere spilletransaktioner ved hjælp af forskellige transaktionsbeskrivelseskoder
bypass gambling card blocks by misclassifiying gambling transaction by using different transaction descriptor codes

Nels2001

Bronze

Storbritannien

• 6 måneder siden

Brilliant casino, fantastic games, highly recommend for future gamers, brilliant bonuses, highly recommend

Venlig kundesupport
Friendly customer support
Fantastiske spil
Brilliant games
Topbonusser
Top bonuses

Ingen negative ting
No negatives

1Red Casino

Dear Nels2001,

Your wonderful feedback truly brightened our day! Reading that you find the casino brilliant, the games fantastic, and our bonuses worth recommending means a great deal to our entire team. We invest a lot of care into curating an experience that feels exciting, fair, and rewarding for every player — so knowing it resonates with you is incredibly rewarding for us as well.

Your enthusiasm and recommendation to future gamers is the highest compliment we could receive. It’s loyal and satisfied players like you who inspire us to keep improving, introducing new features, and expanding our library with innovative titles and exclusive promotions.

Thank you once again for taking the time to share such positive thoughts. We’re truly grateful for your trust and support — may your next sessions bring you even more enjoyment and memorable wins!

Best regards,
1Red Casino Team

Mr.V

Bronze

Storbritannien

• 7 måneder siden

(£1400) 12 days and my withdrawal is rejected/cancelled 7 times and I’m being told to use "an alternative payment method " they have rejected/cancelled all available payment methods for the bank I’ve used to deposit. My account is fully verified and I have had few successful withdrawals so what changed other than the amount of my latest withdrawal is more.
Update: After 20 days I have now successfully received my withdrawal. It was long but I finally did get it so thank you.

Mange gode spilleautomater.
Many good slots.

Langsomme udbetalinger.
Slow withdrawals.

1Red Casino

Thank you for your review, we appreciate your honesty.

We sincerely apologise for this inconvenience, but at that time, payment providers were experiencing certain issues that caused withdrawals to be returned. However, this situation has been completely resolved, and we are glad that you have already received your funds.

This issue motivates us to improve our service, and all problems have now been resolved and should not occur again.

Best regards,
1Red Casino Team

maxii1223

Bronze

Tyskland

• 7 måneder siden

very fast cashouts
support 24/7 online and always friendly.
very nice slot providers.
and a lot of live casino games

meget god
very good

1Red Casino

Dear maxii1223,

We truly appreciate your detailed feedback! It’s wonderful to hear that our fast cashouts and round-the-clock support have made a positive impression. Knowing that you enjoy the variety of slot providers and the selection of live casino games is especially encouraging — we aim to create a seamless and entertaining experience for all our players.

Your comments motivate us to keep enhancing the platform and adding more exciting options for gameplay. We look forward to many more enjoyable sessions with you and hope every visit continues to feel just as rewarding.

Best regards,
1Red Casino Team

woochop

Bronze

Storbritannien

• 7 måneder siden

Having won a substantial sum. I jumped through hoops to have my account verified. I then requested the mas amount in one go which is £1000 only for it to take over 10 days and then be cancelled due to a technical problem! Having been in constant communication they just simply say it is being processed and I will receive an email when approved. I have now had to make a new request via bank transfer as they want me to use that method now and I am fully expecting this to go the same way. another 10 + days and then nothing!! Watch this space. Please don't be fooled into spending any money with them!

Udbetal ikke gevinster
Do not pay out winnings
Konstante undskyldninger
Constant excuses

1Red Casino

Dear woochop

We greatly appreciate your feedback and we are very sorry that you encountered such a problem, but the gaming provider had to verify your bets, which is why there were delays in withdrawing funds, but as you can see, it's okay right now.

We always want to improve, so your feedback is very important to us and we promise to improve our service, especially in this regard.

Best regards,
1Red Casino Team

matthiasss

Bronze

Tyskland

• 7 måneder siden

Jeg har selv indbetalt over 15.000 €. Man kan indbetale 100.000 € på én dag, men intet kan hæves. Jeg har gevinster på over 25.000 €, som de ikke udbetaler. Hvis man skriver til supporten, siger de noget i retning af: "Vær tålmodig..." Den blev videresendt til en anden afdeling. Jeg er så vred på mig selv for at blive snydt. Man kan angiveligt hæve 1.500 € om dagen, men der er gået uger uden en udbetaling.

Intet
Nothing
Nichts

Pengene udbetales ikke
Money is not paid out
Geld wird nicht ausgezahlt
Svindelside
Scam site
Scam Seite
Spil ikke på denne side
Do not play on this site
Nicht spielen auf dieser Seite

1Red Casino

Kære Matthias,

Tak for din anmeldelse.

Vi vil gerne forklare situationen mere detaljeret: Ja, der var ganske vist en forsinkelse i din udbetaling, men det skyldtes en stor gevinst, og vi kontaktede spiludbyderen for at verificere indsatserne. Årsagen til dette er adskillige svigagtige manipulationer fra forskellige spillere, som senere blev opdaget af spiludbyderen.

Vi vil dog gerne informere dig om, at dine indsatser er i orden, og som du har set, behandles dine udbetalinger i øjeblikket i henhold til de gældende grænser.

Med venlig hilsen,
1Red Casino-holdet.

Ink666dot

Bronze

Storbritannien

• 9 måneder siden

Have made 2 withdrawals, one at 300 and one at 200. Withdrew same way I deposited, im fully verified. Still waiting. Live chat just say they are dealing with it. Will be reporting with fraud departments and bank if not received by Monday. If receive winnings will happily change my review as everything else seems to have gone ok.

Edit, next day... still nothing. Told same thing.

Gode spil
Good games

Kan ikke hæve
Can't withdraw
Venter på at udbetale, men får ikke gevinster
Waiting to pay out but don't get winnings

1Red Casino

Dear Ink666dot,

Thank you for your review and for highlighting the fact that your experience on our platform has otherwise been satisfactory. We are happy to hear that you enjoyed the games.

As soon as you submit a withdrawal request, it goes into a queue and is processed on a first-come, first-served basis. This is a standard and fair procedure that applies to all players equally. Your account is fully verified, you used the same method for both deposits and withdrawals - everything is fine. All that remains is to wait for your turn. If there were any issues, our support team would notify you directly.

If you encounter technical difficulties, you can always contact our support team - we are here to help.

Best regards,
1Red Casino Team.

ajb4

Sølv

Storbritannien

• 10 måneder siden

I strongly advise players to stay away from 1red2.com. This casino operates in a highly suspicious and unethical manner. I deposited funds only after submitting my verification documents and receiving confirmation that my account had been verified. I played fairly and lost part of the balance, but when I attempted to withdraw the remaining funds, my account was suddenly blocked with the explanation of "duplicate account".

This is a classic scam tactic: they verify your account, allow deposits and play, and then invent reasons to withhold your remaining balance as soon as you request a payout. The most alarming part is that this happened *after* successful KYC verification.

I have reported this case to Revolut, the payment processor (Transferop), and the receiving bank (Clear Junction), as well as prepared complaints to the UK Gambling Commission and the FCA. This casino appears to be unlicensed in the UK and uses misleading tactics to keep players’ money without justification.

Stay far away from 1red2.com – do not deposit. Total scam.

Hurtig indbetaling
Fast deposit

De blokerer konti efter en gevinst eller udbetalingsanmodning.
They block accounts after a win or withdrawal request.
De bruger falske påskud til at konfiskere midler.
They use false pretexts to confiscate funds.
De mangler gennemsigtighed i kommunikationen.
They lack transparency in communication.
De skjuler den sande operatør og kontaktoplysninger.
They hide the true operator and contact information.
De arbejder med betalingsprocessorer med lav troværdighed.
They work with low-credibility payment processors.
De misbruger KYC (Know Your Customer) processen.
They abuse the KYC (Know Your Customer) process.
De tilbyder ingen reelle værktøjer til ansvarligt spil eller selvudelukkelse.
They offer no real responsible gambling or self-exclusion tools.
De har et dårligt ry – mange lignende klager online
They have a bad reputation – many similar complaints online
De er afhængige af irreversible transaktioner
They rely on irreversible transactions

1Red Casino

Dear ajb4,

Thank you for taking the time to share your feedback. We understand how frustrating such situations can feel. Please be assured that we take all compliance and verification processes seriously and strictly follow our Terms and Conditions to ensure a fair and transparent gaming environment for everyone.

If you still require assistance or wish to clarify the situation regarding your account, we kindly encourage you to get in touch with our Support Team so we can take a closer look at your case. We remain committed to resolving any issues in line with our policies.

Best regards,
1Red Casino Team

nm86nlplay

Platin

Holland

• 1 år siden

‼️ WARNING: 1Red Casino SCAM – €28,000 Stolen & No Proof Given in 4 Months‼️
I want to warn everyone about 1Red Casino and their fraudulent behavior. I had €28,000 confiscated from my account, and for 4 months, they kept saying they had "proof" to justify their actions. Till today, they NEVER provided any evidence.

How They Tricked Me & The Complaint Platforms

First, they pretended to cooperate on AskGamblers and Casino Guru forums.

They delayed the case for months, saying they had proof.

In the end, they provided NOTHING and my complaint was marked unresolved.
On top of this I have non disclosure agreements with 2 of they're sister casinos but those are not active anymore. They where connected in the past to the same network but duo to illegally approach to Netherlands jurisdiction they where forced to close they're bussiness.
I'm about to disclosure those 2 agrements and make them public and expose all this fraudulent organisation called *platform* .

Intet positivt, svindlere!!!
Nothing positive, scammers!!!

En svindelorganisation
A scam organisation

1Red Casino

Dear nm86nlplay,

Thank you for taking the time to share your experience, even though we regret to hear that it was not a positive one. We fully understand your frustration and sincerely apologize for any confusion or dissatisfaction this situation has caused.

Your account was automatically closed by our system due to a violation of our Terms and Conditions related to refund abuse. As per our internal policies and compliance procedures, winnings associated with such violations may be subject to confiscation. We understand that this may be disappointing, but we take these matters seriously in order to ensure a fair gaming environment for all players.

We hope this clarifies the matter from our side. Should you require any further clarification, please feel free to contact us directly.

Best regards,
1Red Casino Team

ANTONIS88T

Bronze

Grækenland

• 1 år siden

1Red-siden er en af de bedste, jeg har registreret mig på, da den har øjeblikkelige udbetalinger, jeg har en personlig leder, der reagerer på ethvert problem, jeg har inden for få minutter, og har tilbudt mig mange bonusser.
Tilmeld dig også, så bliver du glad!!❤️

1Red Casino

Dear ANTONIS88T,

Thank you for your kind review!

We’re happy to hear that you’re enjoying instant withdrawals, bonuses, and the support from your personal manager. It means a lot to us!

We’re truly glad to have you as part of our community and will continue doing our best to keep your gaming experience smooth, fair, and entertaining.

Best regards,
1Red Casino Team

claudiucc91

Bronze

Storbritannien

• 1 år siden

I deposited £30 and managed to win £200
After that I tried to withdraw and was saying I need to bet £50 in order to be able to withdraw
Anyways I got to £150 and withdrawn it
2 weeks later and not in my bank yet
I've been on the chat with them and via email and they always say : "rest assured,we are dealing with your request "
Imagine i won't £10000!!!
Do not deposit!!!
It seems it's a scam

Hvilken joke af et kasino
What a joke of a casino

2 ugers ventetid
2 weeks wait

1Red Casino

Dear Claudiucc91,

Thank you for sharing your experience. We genuinely regret that your recent interaction with our platform left you disappointed. Each withdrawal is processed and reviewed individually — all details are taken into account, including the method you have selected.

As confirmed in the resolution process, the initial delay was related to a payment card compatibility issue. Once the funds were refunded back to your account, several alternative withdrawal methods were offered. We're sorry to hear that they weren't suitable for you, and we understand your frustration. We’re continuously working on improving clarity around our payment procedures, and your feedback will certainly help us in that. If you ever decide to give us another chance, our support team will be here to assist you every step of the way.

Best regards,
1Red Casino Team

beanman

Bronze

Storbritannien

• 1 år siden

Easy to deposit, few different game providers with reasonable selection of different games and live games. But the customer support is terrible after my experience with them i would not touch this place with barge pole

Nem indbetaling
Easy deposit

Dårlig kundesupport
Bad customer support
Udbydere, der har 0 spil
Providers that have 0 games
Generelt dårlig oplevelse
Overall bad experience

1Red Casino

Dear beanpoppedit,

Thank you for sharing your experience with us. We appreciate your positive comments regarding our game selection and ease of deposit. Our goal is to provide players with a seamless and enjoyable gaming experience, and we are glad that these aspects of our platform met your expectations.

However, we are truly sorry to hear that our customer support did not meet your standards. We strive to provide professional and helpful assistance, and we regret any inconvenience you may have faced.

Please contact our support team to help with your situation, we are always happy to assist you!

Best regards,
1Red Casino Team

Arun2194

Bronze

Storbritannien

• 1 år siden

It's easier to play and win big in this company .you have lots of options to play games like sports live casinos ets.
I have a manager his name is jean he I supportinge very well in this.he gives bonus and cashback

Det er nemt at spille spil og have masser af muligheder og have hurtige kontanthævninger og indskud og have en god manager med støtte, han giver mig i enhver situation, han er jean
It's easy to play games and having lots of options And having fast cash withdrawals and deposits and having a good manager with support he is giving to me in every situation he is jean

Ingen negativer
No negatives

1Red Casino

Dear Arun2194,

Thank you for your wonderful review and for sharing your positive experience with us! We are delighted to hear that you find it easy to play and win at our casino, and that you appreciate the wide selection of games, including sports and live casino options. It is also great to know that our fast deposit and withdrawal processes contribute to your overall satisfaction.

We truly value your feedback. Our goal is to continuously enhance our services and provide the best gaming experience possible. Thank you for choosing 1Red Casino!

Best regards,
1Red Casino Team

GDog93

Bronze

Storbritannien

• 1 år siden

Good variety of games to play and great customer service! Especially from my account manager James!

Mange spil at spille
Many games to play
Fantastisk kundeservice
Great customer service

1Red Casino

Dear GDog93,

Thank you for taking the time to leave a review and share your experience with us! We are delighted to hear that you enjoy the variety of games available at our casino and that our customer service has met your expectations. Providing top-notch support is one of our main priorities.

We always strive to improve our services and ensure that our players have the best possible experience. Thank you for choosing 1Red Casino!

Best regards,
1Red Casino Team

Ben81

Bronze

Storbritannien

• 1 år siden

Good casino with great customer service from VIP manager Jean.
Good choice of games.
Would recommend

Fantastisk kundeservice fra Jean
Great customer service from Jean
Godt udvalg af spil og sport
Good choice of games and sports

Tilbagetrækningstiderne kunne være hurtigere
Withdrawal times could be quicker

1Red Casino

Dear Ben81,

Thank you for your positive review and for recommending our casino! We are glad to hear that you enjoy our selection of games and sports betting options. We take great pride in ensuring that our players receive the best possible support, and your feedback reassures us that we are on the right track.

We also appreciate your honest input regarding withdrawal times. While we strive to process withdrawals as quickly as possible, some transactions may take longer due to security checks or banking procedures.

Best regards,
1Red Casino Team

Christos92

Sølv

Grækenland

• 1 år siden

Wasn't planning on doing more reviews but i've read so many negative reviews about this casino that i had to clarify a few things.

I deposited 50€ for the first time today, got the 100% welcome bonus and i actually got lucky, managed to wager it and cashed out 700€.

They do request some documents for verification but it was really quick to verify. Took literally less than 1h.

Ran into a few issues on my withrawal because it kept getting cancelled but thankfully they would always email me what was missing.

Once everything was done with my verification documents, my withdrawal was accepted within minutes and i received my money within 10 minutes (bank transfer).

Honestly one of the best casinos i've played at when it comes to payments.

Only negative is that the casino lacks a responsible gambling feature.

Øjeblikkelig tilbagetrækning
Instant Withdrawal
Fantastisk RTP på visse udbydere
Great RTP on certain providers
Let at navigere på siden
Easy to navigate site
Venlig live chat
Friendly live chat

Ingen ansvarlig gambling funktion
No responsible gambling feature

1Red Casino

Dear Christos92,

Thank you for taking the time to share your detailed experience with us. We greatly appreciate your feedback, especially since you took the effort to clarify some points amidst other reviews.Your positive words about our payment efficiency and live chat support mean a lot to us, as we constantly strive to ensure a smooth and enjoyable experience for all our players.

We also value your constructive feedback regarding the lack of responsible gambling features. This is an important aspect of providing a safe and supportive gaming environment, and we take your comments seriously.

Best regards,
1Red Casino Team

winstoncarter131

Sølv

New Zealand

• 1 år siden

I won some money here and then it was time to verify.
What a complete joke of a lying casino.
Anyway I verified my account sent what they ask for and get confirmation Im verified.
I make a withdraw and get a email to confirm my withdraw address, button didnt work just sent me to a blank page so I had to contact support. Anyway I managed to confirm my withdraw address but my withdraw cancelled anyway. Support tells me that if I make a withdraw to my bank account it will work but same here cancelled my withdraw. Next time I talk to support they tell me that I have to open a brand new crypto account lol why would that make any difference?? Anyway I made a new crypto account and made a withdraw and what a surprise they cancel again, they tell me to do a smaller amount nzd300 they cancel again! They tell me make a nzd100 withdraw(what a joke of a casino its not even $60) to my suprise they sent me the nzd100, but after that they cancel 3 straight withdraws of nzd100.
Stay away from this casino, they do anything to not pay you and the support agent lying to you all the time saying it will work after this and it will be fine now, and if you say anything to them they just tells you "trust me and listen to my advice" I did that 10 times when you lied straight in my face so why would I trust you now.
Disgusting casino I really hope no one ever plays here again!!

Edit:
I made another withdraw lets see what excuse they use this time.

Jeg var heldig og vandt
I was lucky and won

Frygtelige løgnere, fik at vide 5-10 forskellige grunde til, hvorfor min tilbagetrækning blev annulleret, og hvad jeg skal gøre.
Horrible liars, been told 5-10 different reason why my withdraw was cancelled and what I need to do.
Hold dig væk de er forfærdelige mennesker
Stay away they are horrible people

1Red Casino

Dear winstoncarter131,

Thank you for sharing your experience with us. We sincerely regret to hear about the challenges you faced during the withdrawal process and want to assure you that your feedback is taken seriously. At our casino, we strive to provide a smooth and transparent gaming experience for all our players, and we understand how frustrating it must be when processes do not meet your expectations.

To address your concerns, we would like to investigate this matter further to understand what happened. Could you please contact our support team directly? This will help us identify the issue and find a solution. Your satisfaction is very important to us, and we are committed to resolving this matter as quickly and effectively as possible.

We truly appreciate your patience and hope to regain your trust. Please do not hesitate to reach out to our team for further assistance.

Best regards,
1Red Casino Team

ProfitPilot

Sølv

Tyskland

• 1 år siden

Be aware!
The casino pays small amounts (~100€) relatively fast (within a few hours).
But when someone makes a bigger deposit and profits even more, they take days and find excuses to delay the withdrawal. In my case, it's almost 10 days since I requested a withdrawal via BTC, and it still hasn't been sent.
Also; The Daily Limit is 5k, weekly 10k and monthly 30k.
So in every other casino, you can request the withdrawal of 5k, wait 24hours and request a 5k withdrawal again. But not on 1red.
Here, you request a withdrawal, wait for days (if) until they send it to you eventually and THEN YOU WAIT FOR 24 hour before youre allowed to request another withdrawal.
And well, afterward you wait again for days…

So all in all, im not satisfied and will highly likely change to another casino with good withdrawals.

Gode indbetalingsmuligheder
Good deposit options
Bredt udvalg af spil
Wide range of games

Ofte fejl ved indlæsning af live blackjack borde hos Evolution Gaming
Often errors when loading live blackjack tables at Evolution Gaming
Udbetaling meget, meget langsom
Payout very, very slow
Udbetalingsgrænser dårlige
Withdrawal limits poor
Udbetaling ikke behandlet i over 10 dage.
Payout not processed for over 10 days.

lynda1cooke

Bronze

Storbritannien

• 1 år siden

Pas på, at dette casino er en fidus. Indskud IKKE

1) Du får næsten ingen bonusrunder eller vinder noget
2) Jeg gemte mit kodeord, og det viser sig, at jeg logger ind på tre forskellige webadresser for at spille på det ene casino
3) ruten indbetaler gennem risikable tredjepartsfirmaer, der opkræver et selvrisiko for at spille
4) De siger, at indbetalingen er blevet afvist, men selvom du sender kontoudtog for at bevise, at det blev taget, nægtede de at refundere og lukke din konto

Jeg bad om deres klageprocedure, jeg fik at vide, at de ikke havde en - rødt flag

Kundeserviceagenterne er uhøflige og meget svære at kommunikere med

Tro IKKE på positive anmeldelser, de opfører sig som en kriminel virksomhed.

Ignorer også deres svar nedenfor. Jeg kontaktede kundeservice over 15 gange. På et tidspunkt sagde de, at de havde refunderet, men sagde senere, at de ikke ville. Deres tyve. De nægtede at modtage en klage. Jeg har også givet både en e-mail og mine kontoudtog som bevis.

Opdatering

Kasinoet kontaktede mig og bad mig om mine kontoudtog for 10. gang (ikke overdrive) De nægter stadig at refundere, fordi de sagde, at beløbet vist på mine kontoudtog adskiller sig fra det formodede mislykkede indskud. Men hvad de ikke vil anerkende er, at fordi dette risikable casino dirigerer indskud gennem tredjepartsfirmaer, der opkræver ekstra for at indbetale, er det en anden grund til, at du ikke spiller.
De har sendt mig flere e-mails i dag, selv efter at jeg bad dem om at stoppe, fordi de nu chikanerer og mobber mig. Jeg har ikke åbnet en sag med resolver og kontaktede spillekommissionen for at få dem forbudt i Storbritannien

Brug ikke dette casino

Svaret fra udbyderen nedenfor er komplet vrøvl, fald ikke for disse svindlere. Jeg sendte dem med kontoudtog 10 gange for at vise, at betalingen ikke mislykkedes. Jeg har også en e-mail fra dem om, at de ville refundere pengene inden for 7 dage, men de gjorde det ikke. Deres meget uærlige bøller. Alle sendt til deres regulerende organ og nu cyberkriminalitetsenheden.

De

Beware this casino is a scam do NOT deposit

1) You hardly get any bonus rounds or win a thing
2) I saved my password and it turns out I wa logging into three different web addresses to play at the one casino
3) the route deposits through dodgy third party companies that charge you an excess to play
4) They say the deposit has been declined but even if you send bank statements to prove it was taken they refused to refund and close your account

I asked for their complaints procedure I was told thet don't have one - red flag

The customer service agents are rude and very difficult to communicate with

Do NOT believe positive reviews, they act like a criminal enterprise.

Also ignore their reply below I did contact customers service over 15 times. At one point they said they had refunded but later said they wouldn't. Their thieves. They refused to take a complaint. I provided both an email and my bank statements as evidence too.

Update

The casino contacted me and ask me for my bank statements for the 10th time ( not exaggerating) They are still refusing to refund because they said they amount shown on my bank statements differs from the supposed failed deposit. But what they wont acknowledge is that because this dodgy casino routes deposits through third party companies that charge you extra to deposit , another reason for you not to play.
They have sent me mutiple emails today even after I asked them to stop , their now harassing and bullying me. I have no opened a case with resolver and contacted the gambling commission to get them banned in the UK

Do not use this casino

The reply from the provider below is complete rubbish dont fall for these scammers. I sent them by bank statements 10 times to show the payment didn't fail. I also have an email from them saying they would refund the money within 7 days but they didn't do it. Their very dishonest bullies. All sent to their regulating body and now the cyber crimes unit.

The

Intet
Nothing

Uhøflig kundeservice
Rude customer service
Mobbeadfærd
Bullying behaviour
Fiduskunstnere, der stjæler dine penge
Scam artists that steal your money
Gebyr for indskud
Charge for deposits
Meget få gevinster og bonusrunder
Very little wins and bonus rounds
Uærlig
Dishonest
Hvis du gemmer adgangskoden, gemmer den under tre forskellige hjemmesider -dodgy af
If you save the password it saves under three different website -dodgy af
De sender indskud gennem tredjepartsselskaber
They route deposits through third party companies

1Red Casino

Dear lynda1cooke,

We sincerely regret the negative experience you've had with our casino, and we apologize for any frustration or inconvenience caused. We take all feedback seriously and are committed to addressing your concerns.

Bonus rounds and wins: We understand that gaming outcomes can be disappointing at times, as results are based on random outcomes, but we assure you that our games operate under the highest standards of fairness.

Multiple login URLs: We would like to clarify that different URLs might be used to access the same platform due to regional access or security reasons, but all of them point to the same trusted casino.

Third-party payments: Please note that the casino itself does not charge any fees for deposits. However, certain third-party payment providers may impose fees, which are beyond our control. We are always striving to provide players with the best and most transparent payment options.

Deposit issue: We have thoroughly reviewed your case, and after a careful assessment, we would like to clarify the situation. A refund could be considered if your balance had been credited and not spent. However, in this instance, the funds never reached us, as the transaction was declined due to unsuccessful authentication. As such, no funds were credited to your casino account, and a refund cannot be issued for this reason.

We apologize for any confusion, and we understand your frustration. If you'd like to provide more details or give us another opportunity to address this issue, please feel free to contact us at [support email]. We value your feedback and are committed to ensuring a transparent and fair gaming experience.

Best regards,
1Red Support Team

mishbeattie

Bronze

Sydafrika

• 1 år siden

I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!

1Red Casino

Dear mishbeattie,

Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you've faced with your withdrawals. We understand how frustrating it can be when things don’t go as smoothly as expected.

Initially, your withdrawals were canceled due to the verification process, which is a standard procedure to ensure the safety and security of all transactions. We also noticed that you attempted to withdraw via cryptocurrency, despite depositing with a fiat method. In such cases, we recommend using Bank Transfer, as it aligns with your deposit method. However, we're pleased to see that you eventually completed a successful withdrawal via Mifinity.

Please be aware that any further withdrawal delays were due to winnings that had not yet met the required wagering conditions. Once these conditions are fulfilled, you should not experience any further issues with your withdrawals. If you need any further assistance, feel free to reach out to our support team.

Best regards,
1Red Casino Team

Sikkerhedsindeks

Hvordan har 1Red Casino opnået sit sikkerhedsindeks?

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for 1Red Casino. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Sikkerhedsindeks:Særdeles lavt2.8/10

Mellemstort casino, baseret på vores research og estimater

Vi betragter casinoets vilkår og betingelser som fair

Ikke fundet på relevante blacklister over casinoer

Særdeles høj værdi af tilbageholdte gevinster i klagesager set i forhold til casinoets størrelse

Vi har også taget hensyn til en række andre faktorer, der har en neutral indflydelse på casinoets sikkerhedsindeks

Casinoets sikkerhedsindeks er beregnet ud fra vores research og data indsamlet af vores anmelderteam. Læs mere om, hvordan vi udarbejder vores casinoanmeldelser

Har casinoet opført sig unfair over for dig?

Indsend en klage

Unfair vilkår og betingelser

Bonusgevinster skal hæves umiddelbart efter opfyldelse af omsætningskravet for at undgå, at yderligere gevinster bliver begrænset.
T&C kopieret fra casinoets website (på Engelsk):
Læs mindre
Læs mere

Spilleren fra Storbritannien havde ventet på en udbetaling på £670 i to uger, på trods af at han havde bekræftet sin konto fuldt ud på forhånd. Han modtog gentagne svar fra casinoet, da han spurgte om forsinkelsen, inklusive forskellige undskyldninger vedrørende behandlingen. Klagen blev markeret som løst af spilleren, og klageteamet bekræftede løsningen i deres system. Spilleren blev opfordret til at kontakte os igen, hvis der opstod fremtidige problemer.

Læs mereLæs mindre

Løst Indsendt: 07.01.2026

Omstridt beløb: £670

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