ForumCasinoer1win Casino – generel debat

1win Casino – generel debat (side 28)

2 år siden af oscarhorche14
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4 måneder siden

they stopped the withdrawal and blocked my account now' I'm not able login to my account ,then again I asked to 1win team via email 1win security ,


They stated this reason 👇

At the same time, we inform you that in accordance with clause 9.7. Of the Site Usage Rules, the General Terms and Conditions section (hereinafter referred to as the Rules), if a bettor commits fraudulent actions against a betting company (multi-account, use of software to automate bets, play in arbitration situations, if the gaming account is not used to place bets, abuse of loyalty programs, etc.), the betting company reserves the right to prevent such fraudulent actions by canceling bets and closing the betting participant's gaming account.


Thus, in accordance with the violation of clause 9.7. game account kuldeepmeena5128@gmail.com has been blocked and cannot be restored.


Please note that upon re-registration, your game account will be blocked without prior notice.

4 måneder siden

Thank you!

This is what I assumed. A general rule, missing details but still, containing the keywords "fraudulent actions against a betting company". Casinos usually do that if they want to get rid of the player quite quickly.

Frankly, this would need further investigation. So, please focus on the complaint. 🙏


gupta100dhawan
4 måneder siden

That's a fair request, but you have to contact the casino. We can't do that on our own without further details.

Please, respond to your complaint 👈 Now is the time.

Are there any related hints, you may provide? Are you perhaps aware of anything you may have done unusually? For instance, you played using a shared internet connection or switched wifi very often - anything like that? We'll be here if you come up with details.

Radka
4 måneder siden

I have neither used the same network nor used the same phone but yes I have upgraded my phone and in the new phone I have only used 1win and i am not create two accounts in 1win

Radka
4 måneder siden

Yes mem i focused

I will give you whatever information you need


4 måneder siden

I have neither used the same network nor used the same phone but yes I have upgraded my phone and in the new phone I have only used 1win and i am not create two accounts in 1win

4 måneder siden

Sorry, but Radka was writing to a different user in this post.

4 måneder siden

Yes mem i focused

I will give you whatever information you need


4 måneder siden

Now we need to wait for our complaint team to try to resolve this issue of yours. Please be patient, you will get your answers to your complaint soon.

Have you got any updates for us, by any chance?

Romi
4 måneder siden

Ok i am waiting

kuldeep7828
4 måneder siden

Also, please come forward anytime with any news from the casino.

Romi
4 måneder siden

Mem

When will my account be unblocked?

kuldeep7828
4 måneder siden

I do not have an answer for this question, you just need to wait for your complaint to be solved.

Romi
4 måneder siden

how much wait on ok

kuldeep7828
4 måneder siden

Our team will get back to you as soon as possible. The timer that is set in your complaint indicates the time.

Romi
4 måneder siden

Ok i am waiting

kuldeep7828
4 måneder siden

Hopefully, the wait won't be long.🤞

4 måneder siden

Hej, de afviste min tilbagetrækning af to beløb i 1win, og jeg skulle have modtaget pengene tilbage, assistenten på hjælpesiden fortæller mig, at tilbagebetalingen er øjeblikkeligt, men intet endnu

Redigeret af forfatter 4 måneder siden
Automatisk oversættelse:
angelaklara74
4 måneder siden

Hello,

I'd ike to get the full picture of the events, so could you tell when has this agreenment with casino assistant occured? Trying to find out how long the problem last.

It could also perhaps help to know what payment option was used for the cancelled withdrawals.

Thank you in advance for your reply.

Radka
4 måneder siden

Jeg foretog 2 hævninger, nogle til min bankkonto, som jeg altid bruger, og andre til virtuelle konti. De afviste hævninger er dem, som jeg foretog til min bankkonto, en på $15.000 og en anden på $50.000, da jeg så, at de var røde, fortalte de mig, at de var blevet afvist, og de fortalte mig, at tilbagebetalingen ville ske med det samme, og indtil nu har jeg intet refunderet

Automatisk oversættelse:
4 måneder siden

file DER ER PROBLEMET

Automatisk oversættelse:
angelaklara74
4 måneder siden

Okay, and did the casino explain to you the reason why they rejected these withdrawals you are talking about and why you should get a refund ? You had no problems withdrawing to your account before ? I see that these are large amounts so I was wondering if the casino is doing some checks but I think they should inform you if there is something like that going on. 

Also, do I see the dates of 24 June correctly ? I'm asking because the screenshot is pretty blurry. 

Let me know please. 

4 måneder siden

Hvis de blev foretaget den 26. juni, og alle blev foretaget til min primære bank, blev de andre hævninger foretaget til onlinekonti, og jeg havde ingen problemer. De fortalte mig, at supportchatten, refunderingen sker inden for 24 (de har ikke refunderet mig endnu) eller 48, og jeg læste endda i reglerne, at det kan være op til 3 hverdage. Problemet var banken, antager jeg

Redigeret af forfatter 4 måneder siden
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