HjemForumCasinoer1win Casino – generel debat

1win Casino – generel debat (side 32)

3 år siden af oscarhorche14
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ankitatower
1 måned siden

What about something positive to add? 🙂 For instance, how often have you been able to withdraw, and how quickly does the casino handle requests?

Radka
1 måned siden

1win in my opinion is an incompetent bookie, I registered on your platform, deposited and started playing games, no verification of sorts of requested, on the day I win and I place a withdrawal, you hold my withdrawal in pending for days, I have to chat support and then I’m told that I have to verify my account identity, no problem, I provide all the needed documents for verification, it takes the security team over 14 days to complete verification and then they finally conclude and declare my verification successful, and my withdrawal is processed, shortly after, barely over a month, I attempt to withdraw again on a random day and I’m placed under verification again, that’s absolute rubbish, I do not hesitate to send anything required, because I’m not doing anything fraudulent, I am not bothered, I continue staking and winning and loosing also, on my account under verification, it takes them over 25 days while I’m on verification for the second time, and then I try to login on a random morning and I’m told my account has been blocked, I chat support and they refer me to the security team via mail, I talk to them and all I’m told is I violated clause 9.7 . No evidence is shown to me, absolutely nothing because in truth I did nothing to warrant that, that is fraudulent on their part.

Michael01
1 måned siden

I understand that often players would like to hear a clear reason why an account is blocked, but I also know from experience that casinos do not provide such evidence to players because it could backfire on them. 

Anyway, from what you write it seems to me that you bet only on sports, is that true or did you also play slots in this case? That's pretty important in the whole case.

On the other hand, I understand that once you pass verification, sometimes it is possible that casinos will ask for additional verification, but it is hard to say on what basis you didn't pass it the second time. We'll see how the complaint develops and if we find out more, but it will also be important if you just bet on sports or not, because we don't deal with this area and since we don't have any experts in it, we can't help you.

But I won't get ahead of myself and I hope it can be sorted out somehow.

1 måned siden

Hello, good day Jaro, my bets on slots is very minimal, I played aviator and others a few times because I do not know how to predict that so well, I play mostly sports, please I’m begging y’all Casino Guru is my last resort for help, do not abandon my case, I’ll lose all my money in my account without a fighting chance.

Michael01
1 måned siden

If you uploaded your balance using also aviator games then it shouldn't happen. It would be worse if the whole balance came from sports betting, then I would be afraid it would be closed. But you're dealing with everything in a complaint, so hopefully we'll be able to help you. However, I certainly don't want to make any promises. 😕

Jaro
1 måned siden

Hello Jaro, I hope you’re having a good day, thank you for all you’re doing to help my case, please do not abandon it, I will lose too much money in my account, I want 1win to be invited to this case, I’m contesting their decision.

Radka
1 måned siden

Please how do I know the progress of my complaint? I want 1win to be invited to this conversation, those guys are trying to take my money unfairly from me

Michael01
1 måned siden

I see that Nick also wrote basically the same thing that if it's about sports betting we won't be able to help. 

But I have some pages where you could get help and I'll try to share them with you so that you can file a complaint there as well.

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

The process or progress of the complaint will probably not be that important in this case but nevertheless if in the future you would also enter one in this guide you will find everything you need.

Fingers crossed.🤞

1 måned siden

Jeg begyndte at spille på denne side på anbefaling af en ven. Jeg ved ikke meget om casinoer, men efter min mening er 1win en god side. Jeg kan godt lide spillene og det faktum, at jeg kan hæve penge hurtigt.

Automatisk oversættelse:
1 måned siden

Hej, jeg åbnede en konto hos 1win og nu vil jeg hæve, og det vil ikke lade mig, det afviser alle hævninger, de siger, at min konto ikke har noget problem, men jeg kan ikke hæve.

Automatisk oversættelse:
1 måned siden

Jeg begyndte at spille på denne side på anbefaling af en ven. Jeg ved ikke meget om casinoer, men efter min mening er 1win en god side. Jeg kan godt lide spillene og det faktum, at jeg kan hæve penge hurtigt.

Automatisk oversættelse:
1 måned siden

Hello, how long does it take for your money to arrive? What payment method do you use? Which games or provider do you like the most? 😀

1 måned siden

Hej, jeg åbnede en konto hos 1win og nu vil jeg hæve, og det vil ikke lade mig, det afviser alle hævninger, de siger, at min konto ikke har noget problem, men jeg kan ikke hæve.

Automatisk oversættelse:
1 måned siden

Hey, I find it quite strange if they tell you that your account has no problems but you can't withdraw. Is this your first withdrawal? Are you already verified here or not? Did you ask what is the reason for the rejection? 

Please let me know. 😉

1 måned siden

Jeg har brugt dette casino i en måned. Fra begyndelsen blev indbetalinger foretaget på 3 minutter, og udbetalinger blev foretaget på tidligst 3 timer og senest dagen efter.


Problemet opstod en måned senere


Den ene dag hævede jeg mit indskud, og den næste dag blev alle mine koreanske bankkonti suspenderet. Kontoen, hvorfra jeg hævede mit indskud, blev rapporteret som en voice phishing-konto, og alle mine konti blev også suspenderet.

Jeg rapporterede dette faktum til dem, men de foretager sig ingen handling eller løser noget problem.


Og siden da udstedte de mig en kyc, og jeg gjorde alt, hvad de ville, men der er gået 15 dage, og jeg har stadig ikke modtaget mit depositum tilbage. Når jeg kontakter dem, siger de bare, at jeg skal vente. Dette er et kasino med mange problemer


Jeg har brugt dette casino i en måned. Fra begyndelsen blev indbetalinger foretaget på 3 minutter, og udbetalinger blev foretaget på tidligst 3 timer og senest dagen efter.


Problemet steg efter en måned.


Den ene dag hævede jeg mit indskud, og den næste dag blev alle mine koreanske bankkonti suspenderet. Indbetalingsudbetalingskontoen blev rapporteret som en voice phishing-konto, så alle mine konti blev suspenderet.

Jeg rapporterede dette til dem, men de gjorde ikke noget for at løse problemet.


Og efter det udstedte de en KYC til mig, og jeg gjorde alt, hvad de ville, men selv efter 15 dage har jeg stadig ikke modtaget mit depositum tilbage. Da jeg kontaktede dem, sagde de bare, at jeg skulle vente. Dette casino har mange problemer.



Redigeret af forfatter 1 måned siden
Automatisk oversættelse:
1 måned siden

Det er godt at jeg læste denne tråd inden jeg skal til leg, nu er lysten pludselig forsvundet, jeg må se mig om efter et andet projekt


Automatisk oversættelse:
1 måned siden

Jeg har brugt dette casino i en måned. Fra begyndelsen blev indbetalinger foretaget på 3 minutter, og udbetalinger blev foretaget på tidligst 3 timer og senest dagen efter.


Problemet opstod en måned senere


Den ene dag hævede jeg mit indskud, og den næste dag blev alle mine koreanske bankkonti suspenderet. Kontoen, hvorfra jeg hævede mit indskud, blev rapporteret som en voice phishing-konto, og alle mine konti blev også suspenderet.

Jeg rapporterede dette faktum til dem, men de foretager sig ingen handling eller løser noget problem.


Og siden da udstedte de mig en kyc, og jeg gjorde alt, hvad de ville, men der er gået 15 dage, og jeg har stadig ikke modtaget mit depositum tilbage. Når jeg kontakter dem, siger de bare, at jeg skal vente. Dette er et kasino med mange problemer


Jeg har brugt dette casino i en måned. Fra begyndelsen blev indbetalinger foretaget på 3 minutter, og udbetalinger blev foretaget på tidligst 3 timer og senest dagen efter.


Problemet steg efter en måned.


Den ene dag hævede jeg mit indskud, og den næste dag blev alle mine koreanske bankkonti suspenderet. Indbetalingsudbetalingskontoen blev rapporteret som en voice phishing-konto, så alle mine konti blev suspenderet.

Jeg rapporterede dette til dem, men de gjorde ikke noget for at løse problemet.


Og efter det udstedte de en KYC til mig, og jeg gjorde alt, hvad de ville, men selv efter 15 dage har jeg stadig ikke modtaget mit depositum tilbage. Da jeg kontaktede dem, sagde de bare, at jeg skulle vente. Dette casino har mange problemer.



Automatisk oversættelse:
1 måned siden

Hi, I can see that this is quite a complex case. You say you contacted them about a problem with your account. They didn't tell you anything specific, just that you had to wait and nothing has been resolved yet? When did you contact them? When you were going through the KYC, did you complete it or not? 

Nevertheless, since you have opened a complaint, we will try to investigate and see what we can find out and if it can be resolved. 

If you have anything new, please let me know. 

Redigeret af forfatter 1 måned siden
Jaro
1 måned siden

Complaints are underway right now.

neo09092
1 måned siden

That's good. There is one thing I'd like you to help me with if you do not mind - when you said that your account had been reported for "voice phishing account" do you mean your bank account or casino account, please?

It says " I withdrew my deposit and the next day, all my Korean bank accounts were suspended. The account from which I withdrew my deposit was reported as a voice phishing account, and all my accounts were also suspended." Additionally, how do you think these two events are linked to each other?

Thank you for sharing your thoughts on that, and I hope the complaint also brings us more clues.

Radka
1 måned siden

Casino account. The account that withdraws the deposit of the Korean branch from me at the casino has been reported as voice phishing, and my account deposit from the account has been buried now.

Radka
1 måned siden

Too much long and after not give to you money. So no good

1 måned siden

They are not notifying me why they are investigating or how long they are going to do it. I have sent a letter requesting a water-type chulgeum, but they do not respond anymore. Nevertheless, they do not stop playing and refuse to withdraw. Who would play in a casino where money cannot be withdrawn? This is a private enterprise. I ask them why they are the problem, but they don't answer.

It's the first time I've been investigating a game player for more than 20 days on the grounds of investigation. In my opinion, research is an excuse and it's just that this casino doesn't want to pay

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