1win Casino – generel debat (side 36)

Hvor mange penge har du betalt her?

Jeg vil modtage 990.000 won nu. Men min konto blev frosset på grund af stemmephishing.

Jeg har forsøgt at hæve penge siden den 24. oktober, og jeg har ikke modtaget noget svar.

Jeg talte med support, sendte e-mails, sendte kontovalidering og stadig ingenting.

Hi there, It's understandable that you hold such opinions, especially considering the first two posts you've written about your experiences. However, the most common notion of scamming that most unhappy players hold dear is what you mentioned last.

I still do hope you will help me understand the part about the illegal voice phishing and fromze accounts.

Since this is my third request, I will be more direct, though.

What does this phrase mean, please?

"They don't pay out the money to users who sent money to the illegal voice phishing account in Korea because the deposit withdrawal account in Korea was frozen."

Thank you in advance.

In my opinion, the problem arises when you are unable to withdraw clearly collected winnings without breaking any rules, and when the casino ignores you. The scam actually means the casino has never intended to pay out anyone. While this casino does pay out, it's not a pleasant experience. I'd say.

Hi!

it seems like the complaint team will have a chance to investigate the delay. The complaint's few pieces of information suggest that you have never received verification; could you please confirm this?

Could you please tell me about your most recent correspondence with the casino? It might be a clue... Either way, filing the complaint was a really good idea. I will be curious to hear the casino's version of events if they can not get this resolved right away.

1win Casinos koreanske ind- og udbetalingskonto er involveret i phishing, og min konto, der modtog penge fra den konto, er også suspenderet. De bruger ikke lovlige konti i Korea, men låner ulovligt andres navne for at bruge konti. Sådanne konti er ofte involveret i ulovlige aktiviteter. Dette er et ondsindet casino, der ikke returnerer indskud til spillere for at genvinde deres konti, der er blevet suspenderet.

Oh, I was truly unsure whether I got that correctly, but this is serious! Thank you very much for helping me understand that. I believe that the local laws and restrictions differ significantly from those we are familiar with in Europe. Therefore, it is crucial to share this information.

May I inquire if your personal account is being investigated at this time? For example, has the bank been involved in any way in getting your account accessible again?

I see that the casino representative has been invited to join the complaint thread and provide the casino's perspective. Would you kindly keep me informed here on the forum in case I do not keep up with the response there?

Min konto er i øjeblikket suspenderet, og min bankkonto vil blive normaliseret, efter at det kriminelle udbytte er refunderet. Denne periode vil tage omkring 4 måneder. Når alle foranstaltningerne er gennemført, vil jeg kunne få adgang til min bankkonto, og et betydeligt beløb af mine penge vil blive beslaglagt.

I'm honestly shocked!

There is at least one thing I find hard to believe. Despite the incomplete investigation, you say you know a lot of my money will be seized. My assumption is that the money might have originated from the casino, leading you to anticipate its seizure. Or am I understanding this incorrectly?

Hej, jeg fik aldrig bekræftet, at bekræftelsen var fuldført. Jeg sendte de data, support anmodede om, til den e-mail, de gav mig den 13. november. De bad mig vente 15 dage, men jeg har ikke modtaget et svar.

Thank you for that.

Now we need to see what our team will be able to find out then.

Are you in contact with the casino, or not at all?

Jeg prøver at kontakte dem, men de svarer ikke.

Efter 15 dage, og selv da, vil de ikke give dig dine penge tilbage. Giv op.

Det er loven i Korea. Loven i Korea er, at hvis det er udpeget som en kriminel konto, vil ofret blive refunderet. Kontoen vil blive suspenderet, og pengene på den vil blive refunderet til offeret.

Does it apply to all online casinos, though? And what does it mean "criminal account?"

It is hard to believe that it would work like this for casinos all over the world, I have to say. 🤔

Det er Korea, ikke verden. Hvad er en kriminel konto? Det er en bankkonto, der bruges til phishing og andre forbrydelser, og andre konti, hvorfra kriminelt udbytte overføres, kan annulleres, hvis de beviser deres legitimitet, men hvis ikke, vil de blive returneret til offeret for forbrydelsen.

Dette gælder for alle lande, der tillader bankoverførsler. 1win er en kriminel organisation, hvis de begår forbrydelser på denne måde i mange lande som Korea, Japan, Kina, Thailand og Filippinerne.

That is why I said all over the world, of course. So, Korea is there as well. No? 🤔

May I ask if it is prohibited in Korea to play in casinos like this one, though?

Because if it is so, it's always better to stick to the ones you are allowed to avoid any issues and be protected, I believe.

Ja, det er ulovligt.

And that is exactly why you actually shouldn't be playing there, in my opinion. So you could be protected.

I really hope that our team will soon come to the best resolution of your case possible.