22bet Casino – generel debat (side 4)

Hi, I spoke to him and he said he'd write you back, so if I could ask you to be a little patient. 

Thank you very much. 

Hi, I would say that you should always read the rules and try not to break them so that no similar situations arise. Our team also tried to help, but I saw that without success. 

However, I think that in such a mental state I would certainly not spend money in the casinos. It's not worth it because the casinos always have the advantage over the player. 

I would say this guide- responsible gambling might help you if you have similar thoughts. I understand your frustration and that you obviously have a difficult life situation, but what you wrote is never the solution. Even though it's hard at times like this, you always have to think positive that everything will be okay and you will get back on the right track. Nothing lasts forever, not even bad times. Try to fight and be there for the people who deserve it. 

I firmly believe that everything bad will turn to good.

Veronica has underlined for you in your caution exactly the sentences that say exactly what you say. It's up to the casino how it handles situations like this. 

However, I saw that you managed to reopen the complaint, so you should provide some information. So we'll see if we can help you or not. 

Be sure to let me know if you have anything new.

22Bet stands out as a beacon of excellence in the world of online betting. It offers a comprehensive suite of features tailored to meet the needs of us bettors.

With its extensive sports betting options, intuitive interface, competitive odds, diverse gaming portfolio, generous bonuses, top-notch security, and convenient payment options, 22Bet delivers an unparalleled betting experience that keeps players coming back for more. In my years of experience on their platform I have never had a problem. And more, today I have the best Vip Manager you can have, I know if I need anything Tyler is there to represent the best of 22bet.

All this sounds to me more like an advertisement, that a generally speaking player of a casino. Is it just me?🤷‍♀️

So, what games do you like to play from the casinos side, or is it just sports betting for you?

Hi, I can see that you are unhappy and also that your complaint with us did not turn out according to your expectations. 

However, I also heard that you broke the rules in the casino and had multiple accounts, which is not the luckiest thing to do, because in such cases casinos usually take the winnings from the players. 

I'm sorry it turned out this way, but the best thing to do would probably be to seek help, as it is also a gambling addcition and I saw that you were also recommended some resources.

I hope it gets better and you will stop playing the casinos. 😥

Jeg kommer for at rapportere til mine venner, hvad der skete med mig i 22bet-huset, der er ingen ansvarlige spilleforanstaltninger i huset, e-mailen siger følgende "Vædderen kan simpelthen stoppe med at bruge kontoen og ikke videregive kontoadgangsdata ( adgangskode og login) til tredjepart. Hvis kontoen ikke er tilgået inden for 3 måneder, vil den blive betragtet som "inaktiv" og vil blive blokeret." Med sådan et idiotisk svar ville jeg ikke engang gider at bede om at få kontoen slettet... og så venner, I ønsker ikke at slette den. Tak og vær forsigtig, for det er nemt at tage vores penge, nu findes RTP, Begrænsninger og regler og regler for at tabe penge i hobetal,

Have you actually tried to close your account at this casino? What reason did you give them, if I may ask? I can understand the approach of the casino, only if there is no gambling issue involved when requesting to close the account, of course.

Jeg er meget skuffet over 22Bet.

Selvom indbetalingen er hurtig og ukompliceret, er udbetalingen meget kompliceret og kedelig. Efter jeg havde anmodet om en tilbagetrækning, og de bad mig om at bekræfte mig selv, gjorde jeg det og kontaktede support, hvor jeg skal bekræfte mig selv, fordi der ikke er nogen e-mail eller noget lignende.

Efter support gav mig en e-mailadresse "S ecurity@22bet.com " Jeg forsøgte at sende en e-mail der. Efter 1 dag modtog jeg ikke et svar og spurgte supporten igen, hvorfor de ikke svarede mig. Så bemærkede de for første gang, at jeg kun kunne nå sikkerhedssupporten via en GMAIL adresse (den er heller ikke opført nogen steder) .

Da jeg skrev til sikkerhedssupport med en Gmail-adresse (med alle tilgængelige dokumenter, såsom , ID, bopæl og selfie), fik jeg hurtigt et svar om, at jeg skulle tage en selfie med den ene hånd, der holdt mit ID og den anden hånd med min mobiltelefon med den åbnede e-mail fra S ecurity@22bet.com . Jeg prøvede mange gange, og hver gang var der en ny undskyldning: Jeg kunne ikke bruge webkameraet, eller billedet kunne ikke være mindre end 1 MB, eller det skulle være en JPGM-dadai. Jeg har opfyldt alle kravene og hvad der fortalte mig til sidst.... Det vil blive sendt til specialisten til videre behandling og de vil tage kontakt.

Grundlæggende bliver jeg holdt op over for alle, hvilket resulterer i en positiv verifikation, hvor alt var korrekt.

Jeg har gemt alle dokumenter og udtræk via screenshot og vil også indsende disse til myndighederne, hvis det er nødvendigt.

Det ser ud til, at du først vil have mig til at gamble kreditten og gevinsterne væk (ingen bonus hævdet) og derefter fortsætte videre.

Sammenligner man oddsene på de enkelte væddemål, er der også en negativ kommentar. Før du logger ind, er vurderingerne højere, end da du loggede ind. Jeg prøvede dette ofte nok, og hver gang var qutens igen lavere. Du giver det defensive indtryk, at du ikke skal vinde noget i dette casino, kun tabe.

Jeg vil fortsætte med at lade min saldo og gevinster være urørt, indtil min konto er godkendt til verifikation.

This kind of verification is nothing unusual, really, when it comes to online casinos. How long ago have you started this process, if I may ask? We usually give casinos 14 full days to finish the verification. You do need to provide all the documents asked for from the casinos site, in the right format, though. The positive thing is, that the casino communicates with you and gives you the advice how to create the right documents. Try to listen to their advice, so you'll be able to get your account verified soon.

I'm sorry that we can not be of any help when it comes to sports betting, though, as we do not specialize in this section of a casino. Maybe you should take some screenshots of those lowered odds and sent it to the support of a casino, so they can give you some explanation why is this happening.

I hope you will be able to verify your account soon, please keep us updated.

22Bet har altid været et godt hus, men fra det ene øjeblik til det andet begyndte det at have en masse problemer. Indskud, der ikke kommer ind, tager udbetalinger dage om at blive tilgængelige. Det har aldrig taget så lang tid, og nu tager det mindst 4 til 5 dage at komme ind på kontoen. Dette er meget irriterende, når det før var tilgængeligt inden for få minutter, da det var øjeblikkeligt i aflejringer, og der var en masse tekniske problemer. De bør gennemgå dette omgående, da der allerede er mange klager.

May I ask if you have any issues at this casino that we could help you with? Have they explained to you what kind of technical issues they experienced and have they fixed it already? All this information could be really helpful to others, for sure.

God eftermiddag. Ud over nu konstant at forsinke udbetalinger så meget som muligt, kommer indbetalinger nogle gange ikke ind på kontoen, og vi er nødt til at blive ved med at sende e-mails i dagevis, fordi der er nul support. De løser aldrig noget. De sender altid e-mails og i casinospil går de ned, nogle gange svinger eller forsvinder beløbet på kontoen. Bonusser er forfærdelige, fordi hvis de vendes og har en betydelig værdi, fjerner de værdien og efterlader kun den værdi, de gav. Jeg fik mere end €300 i tilbageførsel af en €20 bonus, hvilket var en bonus på 50 % af det indskudsbeløb, som de nogle gange giver om onsdagen, og mit indskud var €40. De beholder overværdien af præmierne. Forfærdelige bonusbetingelser og nu er det værste, at udbetalinger er godkendt, og beløbene tager 4/5/6/7 dage om at ankomme, og der er tilfælde, hvor de venter 15 dage. 22bet var et godt sted, men i øjeblikket er det blevet meget dårligt!

Indtil nu venter jeg på et svar fra 22bet relateret til den separate udbetaling, som allerede er på den 4. dag og intet er dukket op. De siger altid, at det tager op til 7 dage, men det, der er sikkert, er, at i andre huse tager separate hævninger minutter. De hjælper overhovedet ikke og spilder kun vores tid.

So the one positive thing here is that you always get the withdrawal sooner or later, right?

We always recommend that players read the terms of each bonus beforehand. Only like this can you decide if you want to take the bonus or leave it be. It is always up to you to decide.

Maybe you should try to move to another casino if there are so many issues you experience over and over. What do you think about that?🤔🤷‍♀️

I won around $2.500 recently playing betting and casino, tried to withdraw and got rejected two times, been told to email 22Bet for verification, was asked for ID Card, which i sent, afterwards asked for selfie of ID Card and open email conversation on screen, which i sent, afterwards asked to send last 3 utility bills, which i sent and im now waiting for response. They take 72hours to respond to each mail, its really frustrating, i hope I withdraw my money 🙁

Do you have any update from the casino, by any chance? Was your verification successful? The verification process could sometimes be time-consuming, but it is really important to have it done right in order to withdraw the money.

We'll wait for your reply here and we'll be ready to step in if needed.

Looks like utility bills from electricity passed, since they are asking for driving licence now, i have sent from both sides and now waiting for reply, lets see.

That is great. Please keep us updated. I hope you will be able to get the verification of your account soon.🤞

Today they requested Passport, i have sent them the picture, its getting kinda annonying now...