Dear all,
Let me share my experience with Bassbet.
I have not used any bonus since their terms where shady and vague and the rollover is enormous.
My first withdrawal 392 euros processed as per normal on 30/1/26 through Skrill.
They didn't ask for verification and so on.
I have made a second withdrawal request of 498 euros at 9/2/26.But is still pending.
After waiting 3 business days I started to ask them through Live Chat and mails to Support.
They said that they working on this,that they forward my claim to finance team,that they speed the transaction Asap and so on.
So 7 working days passed and the same thing everyday.
Can I file a complaint ???
Desværre spillede jeg i går på dette casino og vandt. Jeg foretog en tilbagetrækning (afventer).
Så indså jeg, at det er den samme ledelse som spinanga.
Det er et af de værste firmaer, som desværre casinoguru har med en høj rating og beskytter os ikke.
Jeg foretog en tilbagetrækning hos Spinanga efter
20 dage og selvfølgelig med åben klage. De har aldrig bedt om bekræftelse, så generelt spørger de ikke. De kommer bare med undskyldninger for at annullere udbetalingen og miste dine penge.
Jeg vil foreslå enhver, der falder i denne fælde, at være tålmodig, indtil de får tilbagetrækningen og ikke spille her igen.
De betaler, men meget sent!!!!
So I decided to join Bassbet three days ago, I made a 150$ deposit and got 150$ sports bonus that I rolled over successfully following all the rules of terms & conditions. I made it to 1500$ then suddenly the administration blocked me from betting on sports, which I could understand. So I decided to push my luck further in live casino, I was able to make it up to 3000$.
This morning, I try to log in to my account, and to my surprise, my account has been closed by administration without any warning or explanation, I tried contacting them by email but still no answer from them, so I reached them thru live chat, they told me that the relevant department will be reaching out to me shortly.
I am very worried about what is going to happen to my balance, has anything similar happened to anyone? Can I expect to get my money withdrawn or is it a scam? Thank you for anyone taking the time to read and answer me.🙏🏻
Jeg så det, og jeg forstår dig, det samme skete også for mig, da jeg havde en kæmpe balance.
Jeg vil gerne spørge Casinoguru, men kan denne side operere inden for hasardspil???
Jeg har aldrig været i lignende situationer på nogen form for casino, det virker alt sammen meget mistænkeligt for mig.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.