Tak for dit svar. Vi giver casinoer 14 dage til at løse udbetalingsanmodninger, så jeg kan se, at du er over den tid. Fortalte kasinoet dig også, hvorfor det tager så lang tid?
I hvert fald, i dette tilfælde vil jeg anbefale atindsende en klage til os på dette link. Vores team vil undersøge situationen og forsøge at hjælpe dig.
Jeg ville være glad, hvis det ikke var nødvendigt at ty til dette, men 20 dage er ikke det mindste. Jeg håber, at alt bliver løst hurtigst muligt. Hvis du har nogle nyheder, så sørg for at give mig besked.
Thank you for your reply. We give casinos 14 days to resolve withdrawal requests, so I see that you are over that time. Did the casino also tell you why it is taking so long ?
Anyway, in this case I would recommend to submit a complaint with us, on this link. Our team will investigate the situation and try to help you.
I would be happy if it was not necessary to resort to this, but 20 days is not the least. I hope everything will be resolved as soon as possible. If you have any news, be sure to let me know.
Automatisk oversættelse: