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Bet1000 Casino – generel debat (side 7)

1 år siden af mariana2007
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8 måneder siden

Bet1000 confirmed my withdrawal 2 weeks ago and about a week ago I received an email message which told that my withdrawal is now processed. I still have not received anything. Does anyone have a similar situation and issue? I have anyway been waiting that payment for months.

8 måneder siden

I should say you may also submit a free-of-charge complaint right here: https://casino.guru/complaints/createaaa

We might not be able to help you get the money, but the result will affect the casino's safety index negatively if we don't manage to help.

I know how such a proposal sounds, but asking you to do that anyway.

"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."

I leave the decision up to you 🙏

leszko66
8 måneder siden

Yesterday they responded. They have normally responded between 3pm-6pm.

Radka
8 måneder siden

I have done that already at least a month ago.

juusohamalaine
8 måneder siden

Did you write to the two e-mail addresses I gave you? This is what they wrote back to me. I think they will help you get your money back from Bet1000 Casino:



Complaints

12:50 (3 godziny temu)



do complaints@egamings.com, mnie, Complaints, bet1000




We have forwarded your mail to the resolution center for further details!


Sincerely


ANTILLEPHONE N.V.

License & Dispute Resolution 8048/JAZ

8 måneder siden

Yes, I wrote to those emails. No respond yet. Hopefully they will help us. By the way I just read discussion about Foxyplay. That is their sister casino site and it is closing as well. Players have had similar withdrawals delays there. Some Foxyplay player received withdrawal today. He had made complaint to those emails.

juusohamalaine
8 måneder siden

That's excellent news. Maybe we'll get lucky and they'll pay us too. As for the two emails I gave you, this is the office that grants licenses to casinos and I think they demand a deposit from the casinos.

juusohamalaine
8 måneder siden

And a miracle happened. Bet1000 Casino just paid me my money

juusohamalaine
8 måneder siden

Try to constantly write to ANTILLEPHONE N.V. because they and only they helped me get my money back from Bet1000 Casino. I gave you the email addresses. Really worth!!!

leszko66
8 måneder siden

Great to hear that. I am happy for you. Hopefully they will pay mine as well. They just asked for a one document and I sent it.

juusohamalaine
8 måneder siden

I wish with all my heart that it will be successful and that you will get your money back

leszko66
8 måneder siden

I received my withdrawal as well!

Redigeret af forfatter 8 måneder siden
8 måneder siden

I have done that already at least a month ago.

8 måneder siden

Will you try to file a complaint with the licensing authority as Branislav recommended ? Maybe there could be a success, although I certainly don't promise anything. 🤔

8 måneder siden

And a miracle happened. Bet1000 Casino just paid me my money

8 måneder siden

That's perfect news. I didn't even hope it would happen so I'm very glad you got your money. I hope it will be the same for the other players. 🎉☘️

8 måneder siden

I received my withdrawal as well!

8 måneder siden

Excellent. I celebrate with you that everything turned out well in the end and you got your cash. 

I firmly believe that you will not encounter such a situation again in the future and everything will only be more positive.

Good luck. ☘️

leszko66
7 måneder siden

Jeg har ikke set en die med en licens fra dem i et par uger (måske er den der ikke længere), i går holdt siden helt op med at fungere. I dag skrev de igen, at de lukker, tilføje dokumenter til verifikation (men alt er blevet kontrolleret i lang tid og mere end én gang), for et par dage siden ville jeg tage det til yuzdt. ja, i tegnebogsfeltet blev en tegnebog skiftet (den er ikke min med sikkerhed. måske troede de, at jeg ville være uopmærksom)

Automatisk oversættelse:
Bandera
7 måneder siden

Hello, so you didn't manage to get the money ? The documents you provided have already been verified ? As for your wallet, did you tell the casino they didn't have the right one? 

Let me know.

Jaro
7 måneder siden

kontoen er blevet tjekket i lang tid og flere gange. Jeg har ingen spørgsmål fra dem om dette. De sagde bare, at nu kan de ikke hæve penge (det var i 3-4 måneder), jeg har allerede glemt dem (Curaçao svarer ikke på klagen). Men en uge, derfor fik jeg et brev om, at de lukker. Jeg går til kontoret og gennem yuzdt ønskede jeg at lave en udbetalingsanmodning (sådan lavede jeg en indbetaling). I tegnebogsfeltet hænger min pung ikke, og jeg kan ikke ændre den (det blev gjort med vilje, eller der er et eller andet problem på hjemmesiden, jeg ved det ikke). Jeg tog et par skærmbilleder og sendte dem... lad os se.

Automatisk oversættelse:
Bandera
7 måneder siden

I see, so now you're waiting for an answer from the authority, yes ?

If you are interested you can open a complaint with us on this link, where our team will try to help you if you are concerned. 

Screenshots you have taken might be useful.

What do you say ? 

Jaro
7 måneder siden

Det kan vel kaldes et mirakel)). I går blev alt udbetalt. De bad om en selfie med adressen på krypto-pungen. Måske har andre strukturer relateret til lukningen taget dette spørgsmål op.

Automatisk oversættelse:
Bandera
7 måneder siden

Really?? That's awesome!

Thank you very much for one of the brightest moments. 🙂

Maybe it will sound inappropriate, but how do you feel about this casino now? Are you staying, perhaps?

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