Betmaster Casino – generel debat (side 4)

Wish you the best of luck!🤞

Thank you. Yes my friend. Everything is ok.

Congratulations!!

Awesome! 🙂

Do you think you can explain the solution, please?

It may need to deposit only by Mastercard not visa cards.

Aah, so this is it 🙂. Thank you very much for letting us know, maybe it will help other players from Greece in the future.

Do you still play there, I wonder?

Godaften, jeg har en konto hos betmaster, efter at have fulgt de nødvendige trin for at hæve penge, foretog jeg udbetalingen, og som mislykkedes, spurgte jeg teknisk support, men jeg modtog ikke et svar, kan du hjælpe mig

Hello,

it's quite hard to even guess what is causing the problem. Has your account been fully verified, please?

Did you try the live chat? If so, feel free to share any updates, so we have a better idea of what the best approach would be.

Kasinoet beder om at få bekræftet kontoen med et kontoudtog, men kontoudtoget laves af banken på 30 dage, og de fortæller mig, at jeg skal vente de resterende 15 dage med at sende kontoudtoget og starte min verifikation, det tror jeg er ulovligt at bede om noget umuligt

Did you try to ask your bank to create an extra statement/confirmation? I'd call your bank if I were you.

Let me know if it helps, please.

Kindly note that such confirmation is an important document when it comes to the account and payment verification.

Jeg ringede til banken, og jeg kunne ikke oprette et kontoudtog, jeg måtte vente til i dag, og jeg sendte alle dokumenterne, og de bliver ved med at få mig til at vente længe, jeg skal i 1 måned, og jeg kan ikke hæve mine penge, mange tak

Well, in the meantime your complaint was closed, due to your inactivity. So if you still can't withdraw, please respond to the complaint, or use the given email and ask for the complaint to be reopened. Then check on it regularly, please.

However, if you sent all documents just recently, you should wait a few days for the evaluation. 🤔

Jeg har allerede ventet et par dage, og de beder mig altid om flere dokumenter

Well, maybe the best way is to cooperate.

Have you found any documents hard to provide?

Denne praksis er tilsyneladende meget almindelig hos dette casino eller bookmaker. Terrible bør genoverveje den vurdering, den har i øjeblikket

Hello,

in case the complaint team finds out that the casino has acted unfairly, we will consider it for sure. If you are interested to learn more about the consequences, read more here.

I read your complaint briefly and I must say that to me it seems that this is another casino that faces troubles with payment provider/s, and would not be the first. Allow me to mention that in order to verify and register a new payment option, it's normal that one must use it for a minimal deposit first, so it's validated in the casino's system. It may sound quite inappropriate in your situation but is truly a standard procedure.

Nevertheless, I wish you a quick solution 🤞

Jeg sendte alle de nødvendige dokumenter, og så sender de mig en besked, hvor indbetalingerne til kasinoet angiveligt mangler, og efter 5 dage skal jeg sende dem det samme dokument, men understreger indbetalingerne, så deres sikkerhedsteam kan finde dem, de også bed om unødvendige dokumenter såsom certifikatet fra firmaet, hvor pengene gik til betmaster!

Well, based on my previous experiences on the forum, I do not dare to speculate about what is necessary and what is not. But I think that proof of deposit should show the deposit transaction to be accepted.

"the certificate from the company where the funds went to betmaster" any chance that it should serve as proof of income? Well, quite useful for additional checks, though the casino should have a reason to demand this, basically they will not explain its purpose because it is a security matter, I think.🤔

Jeg har ventet i næsten 40 dage på at verificere kontoen, og de reagerer ikke på de eneste, der tør bede om selv fortrolige dokumenter!

Det ser ud til, at de bruger disse penge til deres casino i flere dage, mens de bekræfter kontoen.

I dag åbner websiden ikke, og det gør sidens mobilapplikation heller ikke, og jeg går, de måtte give mig et svar fra min konto med saldo