Betmaster Casino – generel debat (side 5)

Would you kindly check your complaint and answer the given question, please?

Just click here. I would also like to know whether you have been given any updates about the issue..

Jeg har været her i mere end 40 dage og betmaster beder om flere dokumenter hver gang der går 5 eller 7 unødvendige dage, de beder om ting, som de ikke skal bede om, og dokumenter, som jeg allerede sender, beder de om dem 2 eller 3 gange mere

I see, in such cases casino should be able to explain what was wrong with the documents at least... As far as I know, those issues rises if several people are taking care of the verification and all have different claims when it comes to approving docs. Not sure whether this is what's happening now, though. 🤔

De giver mig ingen grund til, at noget dokument er forkert, de beder bare om tilfældige dokumenter, som om det var en hindring for at hæve mine penge, jeg sender dem absolut alt, hvad de beder om.

Sadly, I can't read what the print screen says.

Let's see what the complaint team will find out. 🤞

The casino after verification turned off the withdrawal and does not withdraw funds, they refer to endless technical problems. I do not recommend this casino

I'm sorry to say that, but if the casino truly faces some technical problems, no one outside the casino - us included - can solve the problem. The casino must find a solution first or suggest alternatives.

I'd say you can only wait for now 🤔.

Dette casino er forfærdeligt for udbetalinger, jeg ved ikke, hvordan deres omdømme er så højt, at det bedrager brugerne til at miste vores penge. De kan ikke lide at betale deres brugere.

Hello,

The reputation explanation is openly visible right here.

May I know what has specifically happened to you in this casino?

Det er ikke klart, hvor et sådant ry kom fra, et meget forfærdeligt kasino, lavede et indskud på $ 75, vandt omkring $ 120, anmodede om en udbetaling, hævede ikke penge i omkring 10 timer, indtil næsten alt var tabt, umiddelbart efter det de sagde, at alt er i orden med kontoen, og alt fungerer i almindelig tilstand. Jeg vandt igen, og pengene blev ikke trukket igen efter at have anmodet om bekræftelse. Jeg bestod den, og der var ikke noget svar præcist, før jeg tabte, umiddelbart efter det kom svaret, at verifikationen var vellykket. Inden jeg lavede næste indbetaling, tjekkede jeg med operatøren om alt var i orden og om der ville være problemer, hvortil jeg fik svar på at alt var i orden med kontoen og lavede en indbetaling. Derefter vandt jeg $ 700, de nægtede igen at hæve penge, med henvisning til tekniske årsager, efter 24 timer annullerede de tilbagetrækningen og anmodede om bekræftelse igen. Jeg vil gerne understrege, at før jeg lavede en indbetaling, forsikrede operatøren mig om, at alt var i orden, jeg ville være i stand til at modtage mine gevinster i normal tilstand

Der er gået 4 dage, og jeg bliver stadig nægtet tilbagetrækning, selv efter genbekræftelse. det værste projekt jeg nogensinde har set

I must admit this is quite a display of interesting currents. I would suggest leaving the balance to see when or whether the casino accepts and fulfills the withdrawal.

Submitting a complaint was certainly a good step.

Det skete præcis for mig, jeg har 400 usd, de gjorde det på samme måde, indtil jeg mistede alt og blokerede kontoen, de finder på en masse undskyldninger.

Same thing here. I did total 5 deposits in the amount of 8500 usdt approximately. Lost it almost all then got lucky and break even. So now I'm at a stage of 'verification'. Asked for a bunch of documents (including those already provided at the registration), includiтg 'proof of cryptowallet is mine' (!!!). What do they mean if crypto-wallet is completely anonimous? Why they never asked for any proofs when money goes to casino but always a problem when you try to withdraw back? So just dragging the time

If casino making obstakles even within amount of total deposits (so don't give you back your money). This casino cannot be on trusted list.

We are still at 'negotiation' stage but seems I'm going to file complaint soon.

Did the casino explain how you are supposed to prove the crypto payment option is yours? 🤔

They exactly ask to send them 'screenshot of the cryptowallet profile page containig my personal information'. Regarding cryptowallets this is nonsence. There is no 'profile page'. There is no 'personal information'. Casino dealing with crypto-payments shall be in the know. At the moment this is last thing they ask to start payments (well at least seems to). Waiting since May, 17th. Do you have any suggestions?

This is all wrong... If I start a crypto casino, I would mainly focus on KYC, knowing that crypto is "unprovable" hence the anonymous payment option. 🤦‍♀️ Those mixed casinos are sometimes a bit lost - somewhere in between 😀.

In this stupid situation, I would suggest a complaint to you.

Use this link to create one, I certainly hope the complaint team will be able to help you out!

Well, finally they asked for a selfie with a transaction. Sounds kinda sensless as well. Upto this moment I filed them all they asked and reissued withdrawal request. So if no reaction in reasonable time I will file complaint. Thanks!

Det, du går igennem, er meget dårligt, for indskud er casinoerne fantastiske, for udbetalinger er antallet af dårlige casinoer kun stigende. Det er så svært at vinde i spil, når du vinder, vil de ikke betale dig, de modtager pengene fra udbyderne og beholder de penge, der var til spilleren.

Keep us on track! I want to be sure about your progress 🤞🤞

Do you have your own personal experience with this "they receive the money from the providers and keep the money that was for the player.", please?

I'd say game providers usually do not pay up the winnings to the casino - I'd call such a situation an exception, applied to special Tournaments or jackpots. 🤔

I appreciate your point of view, though.