davex3
2 år siden
Im also from the Netherlands and they didn’t cashier my withdrawal requests for more than a week now. Did you receive your money already?
Betsolino Casino – generel debat (side 2)
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davex32 år siden|
davex32 år siden
Boyke123
2 år siden
The same issue here, but with a little difference. I wasn’t able to upload my documents for verification. There was an error in the website constantly. So I’ve sent en email and they replied me with the option to send my docs with email. After sending my docs a received a confirmation with the message that my account would be verified within 48 hours. I’m more than 72 hours waiting now and still didn’t get an email that my account is verified, neither I can see it is on the website in my account section.
my withdrawal request is pending for more dan 4 days now.
2 år siden
Do you have any updates regarding your verification and withdrawal by now, perhaps? Please, let us know.
Romi
2 år siden
No there are no replies on the emails I’ve sent them. Neither confirmation of my verification procedure or the status of my pending withdrawals.
Boyke123
2 år siden
Hvad siger live chatten?
Jeg venter stadig på min bekræftelse. Det skulle åbenbart gøres i dag.
Automatisk oversættelse:
Boyke123
2 år siden
Live chat er nu tilgængelig. De arbejder ikke i weekenden.
Jeg spurgte om det i dag og fik at vide, at min verifikation ville være afsluttet kl. 17.00
Automatisk oversættelse:
xSerious169
2 år siden
Ive just chatted for the first time in my Betsolino career, thanks for your tip.
the chat host says my account is fully verified, but they can’t handle withdrawal questions in live chat. Therefor I have to send an email to another e-mailadres. I just sent the email and will wait for reply.
Boyke123
2 år siden
Men det er godt.
Hold os venligst opdateret, jeg håber, at begge vores udbetalinger vil blive behandlet hurtigt.
Automatisk oversættelse:
Boyke123
2 år siden
I haven't 🙁
davex3
2 år siden
Hvad er status for din udbetaling? Stadig 'afventer'?
Eller har casinoet betalt, og der er et problem med betalingstjenesteudbyderen?
kom din første udbetaling med det samme?
Automatisk oversættelse:
xSerious169
2 år siden
Its processed, at least what it shows.
They say sorry for delay, that all.
Yes, very fast, few hours.
davex3
2 år siden
Så kommer den helt sikkert, bare rolig!
Automatisk oversættelse:
Boyke123
2 år siden
They dont reply, I send them email 1 week ago, no answer
davex3
2 år siden
Og hvad siger live chatten?
Det er ret sjovt.
Automatisk oversættelse:
xSerious169
2 år siden
They say sorry for delay, that all.
2 år siden
Jeg fremsatte en anmodning om tilbagetrækning i fredags. Jeg kan fortælle dig, hvornår det vil blive behandlet
Automatisk oversættelse:
2 år siden
#755 noda 400EUR 2024-06-13 12:27:01 Status: OK
Still havent received it, shows ok for 2 weeks now
davex3
2 år siden
Men så betalte casinoet, og fejlen ligger et andet sted.
Automatisk oversættelse:
davex3
2 år siden
Which method did you use for the withdrawal? It shows the casino has sent the money… In my case the withdrawals I requested are still on ‘pending’.
xSerious169
2 år siden
I dont know, from my side I did everything good
Boyke123
2 år siden
Bank transfers
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