Dazzlehand Casino – generel debat (side 3)

I did not suggest anything more; that's ok.

Now we wait for the casino to provide the transcript; once you have it, please provide it to Nick.

ok det gør jeg

Tak igen for din tålmodighed og hjælp

Men jeg tvivler på, at jeg får mine gevinster

men kasinoet kunne i det mindste betale mig halvdelen, det ville kun være rimeligt efter alt, at de forsømte at blokere min konto på forhånd

Så ville jeg være villig til at forbedre min vurdering lidt til den positive

Lad os vente og se

Radka modtog beviset og en e-mail

Men jeg kan ikke finde ud af, at jeg ville blokere mig selv for hele gruppen

Forstår ikke noget mere

hej Radka

Jeg har ikke hørt fra dig i lang tid

Michael har påtaget sig sagen

Kan du venligst give mig Michaels e-mailadresse?

Jeg ved ikke, hvordan jeg ellers skal skrive til ham

I did deposith via jeton and i won a small amount, 100euro. And i want to withdrawal. I had two options to choose between, Bank transfer and MiFinity. So i used Bank Transfer but got declined becouse i need to use the method i used to deposit that is jeton. But they say they dont offer jeton as withdrawal method for me only the two that i can see. They want me to deposit more with any of those methods to get my money. But i cant use Bank Transfer as any deposit method and i have closed my MiFinity account. So according to them i cant get my money? How can they do like this when they got MGA License? So if you want to get paid stay away from these scammers. ps my account is fully verified.

Hello,

I was a bit off—my apologies. You may always find the emails in the complaint; always consult the complaint thread to stay in touch with your complaint specialist. Anytime you struggle, please.

Michal: michal.v@casino.guru

Sadly, it appears the casino has not responded to the complaint. I truly hope this is going to change, because Michal won't get much further without cooperation.

Hello,

well, not every option is always available for every country, and I understand one automatically expects the first option used to remain untouched, but I would not say you have no chance to withdraw just yet. In most cases, you first need to verify the withdrawal option by using it for a small deposit. Is this what the casino has suggested to you, please?

In any case, are you sure you can't use a bank transfer? What prevents you from doing so? Would perhaps a crypto transaction be an option for you?

I'd like to help, so let's stay in touch.

Nå, det er ærgerligt, hvis kasinoet ikke reagerer

Hvis du ikke svarer, vil jeg stadig anmelde det til spillemyndigheden, så du bliver advaret

Selvom jeg ikke får mine penge, vil jeg stadig gerne have, at de får et sort øje 🙂

og så håber jeg, at Casin Guru-teamet vil nedgradere casinoindekset yderligere

Definitely, not just pity, but also a very bad signal to the whole community of players, I'd say.

Though as you may see, the casinos are provided a double 7-day time frame to get back to the matter at hand. As you see, the point is to ensure we did all to resolve the matter. It is also stated in the instructions, so eventhough I understand it was a surprise to you, the company has another deadline. Many people see that as a negative outcome but we recognize that as the last chance to resolve the problem.

If they fail to get in touch, the persecution will follow in accordance with the severity of the issue demonstrated by the disputed amount.

Let's stay optimistic until the end.

hej Radka

Jeg synes, de 7 dages svartid er overdrevet

så skriver du frem og tilbage

skal vente 7 dage

så skal den anden vente 7 dage

Til sidst skriver du 1-2 måneder på et problem

For mit vedkommende kan klagen lukkes

Det har jeg allerede skrevet i klagen

Jeg er træt af Dazzlehand Casino

Spillemyndigheden er allerede blevet informeret, og de har allerede kontaktet mig

Jeg er ligeglad længere, om jeg får mine penge eller ej

I mellemtiden forventer jeg ikke længere at få mine penge

Det vigtigste er, at spillemyndigheden ved det

Jeg er italiensk

Jeg har lidt tålmodighed med sådan et udskudt kasino

Jeg er kun bekymret for hævn

Og jeg vil også skrive til Malta-nyhederne nu, måske er nogen interesseret i min historie

Jeg vil have, at Dazzlehand Casinos omdømme bliver ødelagt

Tak igen

Hello!

I agree, 7 days is a long time period yet it has its meaning.

First of all, to address all submitted complaints, we could use even 10 days. In the current situation, I can't even imagine associated team leaders thinking about shorter duration. Besides, we have to give the casino enough time to present its view before it is fair to say "they do not care."

So, things are going to stay like this for quite some time.

Despite the complaint process not being about revenge or vengeance, I still hope you will somehow be satisfied.

Hej

Radka ja det håber jeg også

Spillemyndigheden er hurtig til at reagere og har allerede oprettet en billet til min sag

That's something. So basically - Malta responded by informing you they've created a ticket. Anything else moving on?

Nej, ikke endnu. De har lige omdirigeret mig til en af ​​deres sider, hvor jeg kunne indgive min klage, og en billet er allerede blevet åbnet. Lad os se, hvad der sker her.

eller hos spillemyndigheden 🙂

Oh, For a few moments I thought at the same time you got sort of a personal response. My bad, I was overexcited. Yet I still hope the licensing authority will help you where we—with all honesty and sense for reality—very likely could not. 🙁

Hvis kasinoet ikke reagerer

Hjælp mig og de andre og sæt indekset for Dazzlehand til negativt det har stadig 5,5 ud af 10 point

Efter min mening for meget for kasinoet.

At ingen vil have flere problemer med casinoet i fremtiden og ikke længere vil indbetale i casinoet

ligesom mig

In particular, this is how the procedure works. If any casino fails to address the complaint, and I'd say we give them plenty of time to cooperate, based on the unpaid amount, the casino's Safety Index gets lowered accordingly.

But I would rather have a much happier ending for you. 🙁

Der er ikke altid en lykkelig slutning Radka 🙁

Lykkelige slutninger findes kun i film

Jeg tror, ​​der ikke sker meget mere

Jeg takker dig på forhånd ikke desto mindre til dig

og hele Casin Guru-teamet

Hej farvel

Hmmmm, better to be realistic - I see! 🙂

4 days left, we shall see, I guess.

Thank you for your kind words. Feel free to get back anytime you like.

også selvom casinoet kontakter dig igen

de vil helt sikkert sige NEJ

så skulle jeg svare

og vent yderligere 7 dage

så skal casinoet sige noget

så skal du vente 7 dage mere

Men jeg tror ikke, de ville betale noget, ellers havde de gjort det allerede.

Vi hører hinanden

farvel farvel