Hey there, good point. Let them know by contacting their support. 👍
What crypto option do you currently have, if you don't mind me asking?
I've seen your complaint. We keep trying to help, but the casino isn't cooperating. Michal wrote to them but got nothing more from them. So I don't know what's going to happen next, but I'm not happy about it.
I keep hoping that things will change and they will provide more but if not, they will get black points which will affect the safety index.
Du har højst sandsynligt brudt en regel eller mislykkedes med verifikationen.
I'm curious, I wrote a review, waited 4 days and they simply refused to post it. Please tell me why on earth you didn't accept my review?
Jeg bestod verifikationen umiddelbart efter registreringen ved at uploade alle dokumenterne, og fremover havde jeg ingen problemer, hverken med udbetalinger eller genopfyldning af kontoen.
I passed the verification immediately after registering by uploading all the documents, and in the future I did not have any problems, neither with withdrawal nor with replenishment of the account.
Я прошел проверку сразу же как только зарегистрировался загрузив все документы, и в будущем у меня не возникло никаких проблем, не с выводом не с пополнением счета.
Let's try not to get ahead of ourselves when we don't know any information. It's a pity that the player didn't reply to my message, which would probably make it a bit clearer what happened.
Nevertheless, I see that you have a good experience with the casino. So was it possible for you to verify after you registered? How quickly do you get a withdrawal when you enter it?
Jeg er nysgerrig. Jeg skrev en anmeldelse, ventede i 4 dage, og de nægtede simpelthen at offentliggøre den. Fortæl mig venligst, hvorfor i alverden I ikke accepterede min anmeldelse?
I'm curious, I wrote a review, waited 4 days and they simply refused to post it. Please tell me why on earth you didn't accept my review?
Så snart jeg bestod verifikationen, havde jeg straks adgang til en krypto-wallet. Inden for 24 timer blev udbetalingen godkendt, og jeg hævede min gevinst på $400.
So that's a pretty good thing I'd say. Crypto is pretty fast, so having money by now is not bad at all.
Which game providers do you use most often here?🙂
Din anmeldelse blev også slettet uden grund? Lol... Hvorfor give mulighed for at skrive anmeldelser og derefter slette dem?
Because we have a rule that allows one user review per casino per account. According to what I saw you were also sent a reason, so it was not without it.
Have you thought about filing a complaint?
Our team will surely try to help you out.
Did they verified your account at the end, though?
same here, they never reply via mail. They claim I use automated software which is just bs I just play normally. Such a random claim! And they dont allow players from ur countrie somewhere hidden in ToS but dont block IP let u sign up and pick ur country and deposit and play but then lock your account if you win a little bit and keep EVERYTHING like they dont even respond to at least refund deposit. Never used VPN either to deceive them they just want u to play so they can keep ur money! And make up shit about automation just so it sounds worse! Scammers. Support useless. email does not reply for weeks.
Hi,
It's probably too late, but I wanted you to know that you are welcome to complain anytime you feel you need to. Quite a shame to let such experience go unnoticed; my colleagues in the complaint team would certainly agree. If you ever struggle, try us once more.
Hi,
I'll file a complaint tomorrow. I really waited so long to give them a chance to reply, but they are ignoring every single attempt. Scammers
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Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.