Galactic Wins Casino – generel debat

Hvis du vil diskutere noget i relation til Galactic Wins Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

BEWARE❗️Galaxyno casino, Bcasino, and Boo Casino (all owned by Green Feather Online Ltd) are shady casinos that rely on extremely unrealistic bonus terms and conditions to void your winnings and keep the funds for themselves. It is strongly recommended that users avoid placing their funds with Galaxyno or its sister casinos.

What kind of "unrealistic bonus terms and conditions" are you talking about? Can you be more specific?

The "pick your bonus" page allows a 30% match up to a maximum of $30 CAD. For example:

Deposit: $25.00

Bonus: $7.50

They demand 40x wagering requirements for both the deposit and the bonus added together. $32.50x40 = $1300 wagering requirements. Ridiculous requirement for a $7.50 bonus.

Allowed bets are $4.00 CAD or 10% of the bonus (lesser of the two).

10% of $7.50 is only 75 cents.

The max bonus is $30. However 10% of the max bonus is only $3.00…not $4.00.

The T&C’s are presented with the sole purpose of duping the player. The 10% rule is unheard of in most online casinos. Inadvertent betting that breaks the 10% rule is strongly adhered to and these casinos will void your winnings every time. They count on this.

The final insult is, once these ridiculous requirements are met, the casino demands the $7.50 back in order to make a withdrawal.

Hello, its reputation is not good and we announced info about unfair Bonus Terms and Conditions we'd found. This is an interesting example.

Hi I deposited on Galaxyno casino and played thru. My bonus and I did a withdrawal of 700 had to do verification witch was ok but then on waiting for withdrawal got a decline say a had bet over the 4 dollars on the rules and would no get my withdrawal a got a print out and the games I played and bet over the $4 amount I never won any thing on that game and yet they took my withdrawal away they set u up so ur never win . If ur deposit bonus states ur not allowed to bet over certain amount the game should not allow you to bet over that amount there games allow ur to bet over the bonus amount then wen you win they Decine ur withdrawal saying u bet over what a scam

What you're describing is a standard thing. Yes, it would be the best if it wasn't even possible to bet over $4 while playing with the bonus, but that's not how it works in most of casinos. In other casinos, they tell you in the terms and conditions that some slots are forbidden to play while you have a bonus on your account, but the system still lets you play them. Your winnings are voided in case you win...

Even though you didn't win anything when you bet over 4, you managed to complete the wagering requirement faster if you played with higher bets compared to another player who tried to complete the wagering requirement by betting amounts below 4.

Gå ikke bare uden om dette scriptede spisested. Men fortæl også alle dine venner, så alle ved, at dette er en rigtig affaldsplads, som den bærer en kilometer væk fra. Sådanne mennesker burde fordrives fra markedet ...

Hello,

I can see that we found this casino uses unfair terms and conditions, so I would like to know what happened to you. Is there any issue you are unable to solve with the casino directly, do you need a helping hand?

You have not submitted the complaint, so we have no clue about what's happened.

Fra de sidste gratis spins uden indskud lykkedes det mig at spinde op. Jeg begyndte at spille væddemålet. Bonussaldoen viste +15 dollars. Indsats spillet uden at krænke 10% indsatsen på $1,50. Men det viste sig, at jeg var tvunget til at spille summen af alle gevinster fra tidligere gratis spins uden indskud + $15, og den maksimalt tilladte indsats var tilbage fra gevinsterne fra de sidste gratis spins

. Selvom din oprindelige bonussaldo eller endelige udbetaling kan have været $15,06, inkluderer dette beløb alle de senest aktiverede bonusser (16 bonusser). De var alle tabt, og den sidste bonus var $9,62. Den maksimale indsats var således ikke $1,50, men cirka $0,96. Da du ikke kan bevise, at $15,06 var i din bonussaldo til at begynde med, og omsætningskravene blev sat i overensstemmelse hermed, er dette desværre kun dit krav, og vi kan ikke finde det relevant.

Flere detaljer her: https://kasinoguru-ua.com/galaxyno-casino-vigrash-gravtsja-bulo-konfiskovano

Konklusion: kasinoet vil altid finde en måde at ikke udbetale gevinsterne på.

Hello,

I'm sorry that your complaint was closed as unjustified. Everybody can check it out here.

Allow me to paste in the explanation:

"Dear PVD2021,

I was provided with sufficient evidence supporting the casino's decision. After gathering all the necessary information and data, we are closing this complaint as unjustified due to breaching the casino's Bonus Terms and Conditions - the maximum bet amount while playing with the bonus was exceeded. You are not entitled to the winnings obtained from this bonus. Moreover, the casino has the right to close a player's account anytime, and your balance was zero.

The casino was able to provide us with enough data to confirm its claims. Although your initial bonus balance or a final deduction could have been $15,06, this amount includes all lastly activated bonuses (16 bonuses). All of them were lost and the last bonus was $9,62. Therefore, the maximum bet was not $1,50, but approximately $0,96. Since you cannot prove that $15,06 was in your bonus balance at the beginning and the wagering requirements were set accordingly, unfortunately, it is just your claim and we cannot consider it relevant.

Assuming that you were aware of the rule stating the maximum bet amount and the value of the last bonus, and the fact that you accepted the casino's Terms and Conditions upon registration or claiming the bonus, the casino acted correctly and within its rules.

..."

Hej, så jeg lavede min registrering på denne platform.

Så et par dage senere modtog jeg et tilbud om at indbetale 25 reais, og jeg ville tjene 75 for at spille

Jeg foretog indbetalingen og gik for at spille

Ko deposit havde ingen beskrivelse af, hvor man skulle spille eller ej

Jeg havde lige, at jeg skulle fuldføre indsatsgrænsen..

Så jeg begyndte at spille på kasinoet

Jeg vandt en værdi på 600 reais

Jeg gik for at prøve at trække mig og så, at der var denne indsatsbegrænsning

Jeg kontaktede support, og han fortalte mig, at jeg skulle satse ..

Så jeg gik tilbage og startede væddemålet

Og få 5000.000 indtjening

Indsatsgrænsen er gennemført

Jeg kontaktede for at trække og

De beder om mine dokumenter

Kontoudtog

RG

Pas

Bevis på adresse

pix

Og i dag modtog jeg en mail om, at mit vundne beløb var annulleret

fordi jeg spillede ugyldigt spil

Hvordan og hvad jeg spillede

Ugyldig

Og der stod der, at jeg havde overholdt fortrydelsesreglerne

Jeg vil have en løsning

fordi hvis jeg ikke skulle spille

Platformen bør annullere spillet på samme tid

Men jeg tjente ikke 5000.000

Nu kommer du til at sige, at det var ugyldigt?

Jeg går efter mine rettigheder. Jeg vil opsige platformen

Jeg tager til politistationen

Fordi jeg har ret

Og jeg vil have mine penge

Jeg skrev allerede ovenfor, at dette er et casino-svindel! De vil altid finde en grund til ikke at udbetale gevinsten!

Ville det være muligt for os at anlægge en retssag og opsige dem på denne platform? Vi skal kæmpe for vores ret

Hello,

allow me to comment about the "lawsuit" as well.

It's good that you submitted the complaint here, and I strongly recommend paying attention to it now. Based on how your complaint develops only after I would consider the next steps, but first things first, do you agree?

So please, check your complaint and provide us with further information.

Thank you.

I'm sorry that your complaint was closed as unjustified, but you breached the max bet rule. I understand that you feel cheated, but according to our findings, the casino did not scam you.

Always pay attention to rules especially if you play with the bonus, please.

I mine klager anførte jeg fakta om, at jeg ikke overskred den maksimalt tilladte indsats. Det eneste er, at jeg ikke kunne bevise mængden af bonussen, som jeg skulle have vundet ($15+, ikke den, der blev opfundet af casinorepræsentanten, dvs. to gange mindre), screenshot. Og der er simpelthen ingen andre muligheder for at indstille bonusbeløbet efter dens afslutning, som på andre casinoer i denne cesspool.

Her er en anden spiller, der fik tilbagekaldt deres gevinster:

Ligeledes blev mine gevinster annulleret. De skrev, at han spillede forbudte spil. Jeg indså, at jeg havde spillet jackpot slots i et stykke tid.

Selvom der ikke er sådan noget i reglerne for bonussen!

I can't change that, so if you feel that there is something new you can add to the already closed complaint, ask the complaint to be reopened, please.

Sadly, such a short quote provides no explanation to me, since I have no clue to which complaint it belongs.

Just note that not only do the bonus terms apply, but even the general rules must be taken into the consideration all the time.

I need help with withdrawal, casino is Galaxyno. They ask for a clearing number

Hello,

sadly, I have no clue what this clearing number is. Can you advise, please?

The support should explain what needs to be provided 🤔