Galactic Wins Casino – generel debat (side 2)

so, I made a couple of deposits through out February, without a bonus.

Transaction IDDate & TimeAmountStatus621918915/02/23 09:24€100.00Approved621907415/02/23 09:11€50.00Approved616688209/02/23 20:42€100.00Approved616661109/02/23 20:05€50.00Approved616649809/02/23 19:46€50.00Approved616620409/02/23 19:04€50.00Approved616602409/02/23 18:36€50.00Approved616557909/02/23 17:41€25.00Approved

as you can see here.

Managed to win some money in the end,

requested a withdrawal of 750 as I was just happy to get my initial deposits back.

provided documents, received email that my acc has been aproved and the withdrawal was pending.

Thats it

its still pending

they probably hope I cancel it and gamble all away.

I dont see any problem with my withdrawal as I didnt take any bonus/.

Hello there,

since when is your withdrawal pending? Processing takes some time, so it would also be good to know when your account has been verified.

We allow casinos 14 full days for verification and withdrawal.

Gutter, lad være med at prøve at finde en løsning her... det får du aldrig

Jeg viste alle beviserne på, at jeg havde ret

Jeg viste dem e-mails, hvor jeg talte om, at jeg havde satset på de forkerte spil

Så var undskyldningerne, at jeg spillede en værdi over ...

alt tyveri

Denne chat her hjælper overhovedet ikke

Ved at sige, hvad ingen vil høre

Han er en affiliate af galaxyno guruen

Vi tager altid fejl...

totalt tyveri

They already verified your documents? If that's the case, then it's not normal to still delay payments, I understand you because I'm used to play in casinos that complete withdrawals within 5 hours which I consider quick, near 24 hours is normal but more than a whole day to withdraw is really mediocre/slow. Ask support what is their average time for a withdrawal to be completed if they already verified your documents, some casinos provide the expected time for withdrawals to be completed

Hello,

I think that it's fair to mention the complaint's summary:

"The game history provided by the casino suggests that you made quite a lot of overbets and therefore breached the maximum bet rule. If playing restricted games was the only issue here, we would try to convince the casino to pay you your winnings because we believe that this should be enforced by the casino system. However, breaching the maximum bet rule gives players an unfair advantage over the casino and the enforcement of this rule isn't an industry standard yet, I'm afraid I can't help you with this one. Unfortunately, your complaint will be rejected. I wish I could be of more help."

Endnu en idioti fra at støtte dette lortekasino. Et brev blev sendt fra et nyt casino i dette netværk med et tilbud om gratis spins uden indbetaling. Jeg tilmeldte mig, indtastede alle mine data, men e-mailen med bekræftelseslinket ankom ikke. Jeg kontaktede support. Ikke nok med at jeg ventede en halv time på et svar, operatøren begyndte at kræve dette:

Jeg kan hjælpe med at verificere det manuelt, kan du sende en e-mail til: galaxyno@Support.com med dit fulde navn, fødselsdato og adresse tak

GAMMEL, SKAL JEG SENDE ALLE MINE OPLYSNINGER TIL EN EMAIL (MEGET MERE AF ET ANDET CASINO), HVIS JEG SPECIFICEREDE ALT VED REGISTRERING?

SELVFØLGELIG NÆGTEDE JEG AT GØRE DET OG BLOKEREDE DEN FREAKING CASINO.

Se på den e-mail, han sendte mig, og se, hvad deres svar er.

Den siger, at jeg spillede i det begrænsede spil, ikke en eneste gang siger det, at det handler om indsatsværdi

Jeg har stadig mailen

her kan du få alle beviserne, prøv altid at opfinde en anden undskyldning

Ingen kom her, hvis jeg tog fejl

vi har vores rettigheder til at modtage, hvad der er vores

vil bare have det der er mit

Dette casino har også virkelig lave tilladte udbetalinger med bonusser. Meget generelt 500 euro med en 100% bonus og 100 euro for et indskud. Generelt kan bonussen dog ikke genbruges på grund af urimelige genbrugsregler.

Hello PVD2021,

sometimes this information is requested by casinos. It's up to you if you want to play with them or choose another one which doesn't have these requirements. Do you have any other casino where you like to play and are you satisfied with everything there? Share with us.🙂

I'm sorry but does not actually matter what the email said. We asked the casino to support the claim with prooves and they did.

I truly think it's pointless to object by mentioning the fact that you were originally accused of playing restricted games. The result the complaint team found is sadly pretty clear, you overbet the rules several times, hence you gained an unfair advantage - allowing you to complete the wagering faster or gain increased win per overbet spin.

You have your right, yet you must comply with the rules.

Hello Seppo14,

Can you specify the issues with unfair recycling? I'm lost, I guess.

Jeg anser det for uretfærdigt i den forstand, fordi både bonus og depositum genbruges. På velrenommerede casinoer skal du kun omsætte bonussen. Galaxyno har også denne udbetalingsgrænse på 500 euro.

præcis vi skal overholde reglerne og du også

hvis jeg fik spillet oprykning

Jeg lavede indbetalingen der, der var ingen begrænsninger for kampagnen

Jeg kontaktede personalet flere gange, ikke én gang, de fortalte mig noget om det

de samme som foretog tilbagetrækningen for mig

så får jeg en e-mail fra support om, at jeg spillede et ugyldigt spil

så fortæller de dig, at jeg satser for meget

hvilken platform. Og denne? Da jeg ikke kunne, accepterede jeg ikke væddemålene, og jeg annullerede

og det er alt sammen løgn

få alle til at indbetale og tabe deres penge

Jeg ved kun, at jeg en dag bliver betalt

Hvis jeg kan fordømme platformen, vil jeg!

Hvorfor har Estrel Bet Blaze?

bedste platform, og det betaler sig virkelig uden tyveri

kun jeg var forkert med fausos ad go up galaxino og de stjal mig

Ingen sag her havde en løsning

kun bedrag og løgn

vi bør fordømme platformen, fordi vores penge på den måde vil vi ikke modtage

efterlad ikke det, der er dit

Jeg går til slutningen

Well, I'd say it's normal you have to wager both. The question is, how many times? I still do not fully understand what the withdrawal limit has to do with unfair wagering.

According to what we got through the complaint you have broken one of the most common bonus rules.

Sadly, this is not about us complying with rules, it's about you and an unfair advantage.

To me, it seems you are still in a rage, try to think about the complaint once you're calmer.

I believe the summary says it well though:

"The game history provided by the casino suggests that you made quite a lot of overbets and therefore breached the maximum bet rule. If playing restricted games was the only issue here, we would try to convince the casino to pay you your winnings because we believe that this should be enforced by the casino system. However, breaching the maximum bet rule gives players an unfair advantage over the casino and the enforcement of this rule isn't an industry standard yet, I'm afraid I can't help you with this one. Unfortunately, your complaint will be rejected. I wish I could be of more help."

We are not hiding, we just can't bend the industry standards in this case.

Hopefully, one day you'll understand.

vrede vil ikke kun have det, der er mit

så returner min 35. Reais at jeg deponerede, at selv det ikke vendte tilbage

Jeg henviste bare til kasinoets regler. Jeg synes, hævningsgrænsen på 500 euro er lav. Casino Guru annoncerer, at den ikke favoriserer kasinoer med månedlige eller andre udbetalingsgrænser.

43 millioner yen blev konfiskeret. .

Er det omkring 360.000 amerikanske dollars?

Virkelig dumt.

Ansøgninger om udbetaling vil ikke bestå, og hvis der er nogen gener på casinosiden, vil det blive konfiskeret.

Er det ikke mærkeligt, at reglerne kan fortolkes på nogen måde afhængigt af casinoets bekvemmelighed?

Kun indbetalinger er tidlige, men udbetalinger er langsomme.

Det er uhørt at konfiskere 43 millioner yen. Og årsagen er under undersøgelse.

Spred venligst denne kendsgerning til hele verden.

Jeg spekulerer på, om casinoguru vil støtte det?

Can you explain what makes you think you should get back the deposits? You deposited and played the money. I see no reason for your deposit to be returned, I'm sorry.