Jeg tror, at dette blot er meninger snarere end beviste fakta - vi havde denne samtale allerede tidligere 🙂.
Tag ikke fejl, jeg føler med dig, og jeg er også glad for, at det gik godt. Alligevel vil det ikke hjælpe nogen at sprede disse negative vibes.
Kender du måske andre spillere i en lignende situation?
Citat fra klagen:
"Selvom kasinoet har forsøgt at give os en forklaring på sagen, bortset fra nogle skærmbilleder af eksplicit kommunikation fra din side, har vi ikke modtaget tilstrækkelige beviser, som ville give nogen indsigt i situationen fra deres side, eller bekræfte nogen af deres udtalelser. De har også tydeligt nævnt, at de ikke vil give os yderligere oplysninger, før den formodede juridiske proces ville være afsluttet.
Vi mener, at eksplicit kommunikation ikke alene er en grund til at konfiskere enhver balance mellem spillere. Sammen med manglende beviser er vi tvunget til at lukke denne klage som uafklaret, da der ikke er nogen måde, hvorpå vi kan være til hjælp i denne situation under angivne omstændigheder."
Send dem alle lige her for at oprette klager, tak. Dette er den bedste tilgang.
For nu, Jeg ønsker dig en god dag 😉.
I believe these are just opinions rather than proven facts - we had this conversation already in the past 🙂.
Don't make me wrong, I empathize with you and I'm also glad it went out well. Yet spreading these negative vibes won't help anyone.
Are you familiar with other players in a similar situation, perhaps?
Quoting from the complaint:
"Although the casino has tried to provide us with some explanation on the matter, other than some screenshots of explicit communication done from your side, we have not received any sufficient evidence, which would provide any insight on the situation from their end, or confirm any of their statements. They have also clearly mentioned, they will not be providing us with any further information until the supposed legal process would be completed.
We believe that explicit communication alone is not a reason to confiscate any balance of players. Together with lack of any evidence whatsoever, we are forced to close this complaint as unresolved, since there isn't any way how we could be of help in this situation under stated circumstances."
Send them all right here to create complaints, please. This is the best approach.
For now, I wish you a nice day 😉.
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