1 måned siden
Hvis du vil diskutere noget i relation til Heats Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Heats Casino – generel debat
1 måned siden
Attention Heats casino er det samme casino som DEL ORO!
De har ingen gyldig licens. Løb væk
Automatisk oversættelse:
4
1 måned siden
Warning this is a rogue casino!
After having a dispute with them they just changed their Terms of Use to prove me wrong. And try to do everything to avoid their mistakes despite my evidence.
Absolutely a red flag casino so you are warned!!
They also operate illegally in The Netherlands but wont tell you that. In fact they support iDeal and offer a Dutch Live support (both are mandatory in The Netherlands, only thing they miss is a Dutch casino license).
Redigeret af forfatter 1 måned siden
1 måned siden
Attention Heats casino er det samme casino som DEL ORO!
De har ingen gyldig licens. Løb væk
Automatisk oversættelse:
1 måned siden
We have the information included in our review as well that these two casinos are related; you are right.
They operate under the Comoros (Anjouan Gaming) as of now.
Have you got any kind of experience from this casino, please?
1 måned siden
Warning this is a rogue casino!
After having a dispute with them they just changed their Terms of Use to prove me wrong. And try to do everything to avoid their mistakes despite my evidence.
Absolutely a red flag casino so you are warned!!
They also operate illegally in The Netherlands but wont tell you that. In fact they support iDeal and offer a Dutch Live support (both are mandatory in The Netherlands, only thing they miss is a Dutch casino license).
1 måned siden
I am really sorry that you have to go through this kind of experience, but your complaint resolver Dominika has explained everything in your complaint thread:
"Unfortunately, it’s not written that all your accounts in other casinos of the same owner will be blocked or self-excluded automatically. Please understand that if you self-exclude yourself from one casino it doesn’t necessarily mean that you are protected on all the other associated websites.
Do you have any supporting evidence that the casino has changed its terms and conditions?
Would you be so kind as to forward me the account closure requests that you sent to the casino? My email address is dominika.l@casino.guru.
Regrettably, we do not handle complaints related to licensing regulations and policies. While I understand your perspective, unfortunately, we are not in a position to provide assistance in this matter. Our role is that of an independent online casino database that acts as a mediator in resolving players' disputes. However, we lack the authority to enforce the legality of rules. If your aim is to seek a refund of lost deposits solely on the grounds that the casino lacks a valid license, we are unable to assist you. In each review, we provide users with license information, and it ultimately falls on each player to make an informed decision regarding their choice of casino."
Please provide your reply to her whenever possible. We will keep an eye on this case until the end.
1 måned siden
Kære Romeo, en del af mine forklaringer er på de foregående sider! Nu har jeg ikke mere at tilføje her, da jeg har ansat en specialiseret advokat. Ønsker dig en god dag. Venlig hilsen
Automatisk oversættelse:
1 måned siden
Another skamers casino , withdraw Fe 10% of the money wtf
1 måned siden
Hey, I see you have issues in more than one casino. With crypto withdrawals you obviously have to wait and deal with such things. Is this the first time this has happened to you? As long as it's such a small withdrawal I probably wouldn't mind so much but if it was a larger amount then it might be more unpleasant.
Did you manage to withdraw despite the high fee?
