Heats Casino – generel debat (side 3)

Hey, I wouldn't panic just yet—the fact that it's been 5 days, even though there were holidays and the weekend, seems perfectly normal to me. So I wouldn't jump to conclusions and label the casino a scam just yet. Have any of your documents been accepted or rejected, or are they all still pending? What exactly did you have to submit? 

This is now day 6, of a "48" hour review period. And I’m seeing multiple other reviewers experiencing the same issue. Support endlessly claims that they’re prioritizing verification for the user, as their account sits unverified indefinitely. They requested a selfie holding up my ID, I obliged, and no further action was taken on their end.

This is now day 6 of a "48" hour review period. I’ve seen multiple other users experiencing the same issue, when you win big, they endlessly delay your KYC to avoid having to pay out a withdrawal. They requested a selfie with ID, I obliged, and now support refuses to answer emails, or take any action to verify me.

Okay, so the ID was the only thing you were supposed to send? We give casinos 14 days to process withdrawals or verify a player’s identity. But if that doesn’t work out, then we’ll definitely try to help you with it. I don’t know why it might take the casino so long to verify an ID. In any case, I hope things move forward, and if not, we’ll figure out what’s going on. 

Heats Casino is Scam ! They robbed me my money ! Unfortunately casino guru ia sponsored from Heats casino ! Be careful casino guru for money removed bad reviews for heats casino scam .

Hello, you know the user review you submitted could not be approved because it's directly bound to the unjustified complaint: "The player from the United Kingdom reported that Heats Casino had blocked his account just minutes before a cashback, resulting in a loss of approximately £550. He expressed concern about scams within the casino. We reviewed the case and determined that the cashback funds had not yet been credited to his account at the time of closure, and no real money balance was withheld. According to the casino's terms, cashback could be withheld at the casino's discretion and was not payable on closed accounts. Therefore, the complaint was rejected as the casino did not withhold legitimate real-money winnings."

Consequently in light of those findings, it is not logical to approve a review saying that the casino is a scam.

I understand it's not likable from your position, but the reviews should include as unbiased information as possible. Im sorry.

You know they robbed me , closed my account becouse don't wanted pay me my money !!! They can closed account everybody and not pay money and you support this SCAM CASINO HEATS ! DOESN'T MATTER IN RULLES THEY HAVE CAN DO THIS , STILL IS A SCAM !!!

I hear you. But that's basically all I can say. My colleagues saw a different story. Fare you well.