Hej med dig.
For at fortælle dig sandheden, virker alt dette for mig som en stor misforståelse mellem dig og kasinoet. Især hvis de siger, at du ikke har reageret, og du siger det samme om dem.
Det, der rent faktisk kommer til at tænke på, er, at nogle gange ender e-mails fra online casinoer i spam-mappen i e-mails. Måske kunne dette også være tilfældet.🤔
Forstår du min mening?
Jeg håber bare, at nu, efter at have indsendt din klage, hvor casinoet har reageret, og vores teammedlemmer arbejder hårdt på at få det løst, vil alt blive forklaret.🤞
Hello there.
To tell you the truth, all this seems to me like big misunderstanding between you and the casino. Especially if they say that you have been unresponsive and you say the same about them.
What actually comes to mind is that sometimes the emails from online casinos finish in the spam folder of the emails. Maybe this could also be the case.🤔
Do you get my meaning?
I just hope that now, after submitting your complaint, where the casino has responded and our team members are working hard to get it solved, everything will be explained.🤞
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