Jupi Casino – generel debat (side 9)

At least you still end this with a positive balance. I know it is not much but could be far worse.

Anyway, hope all possible players will read this.

Hej! Spillede på Jupi casino og vandt først 10.000 euro, fik information om at min konto var verificeret, men da jeg skulle hæve 500 euro fik jeg at jeg skulle sende et andet ID ind. Har gået frem og tilbage med dokumenter i flere uger. Spurgte gambler om hjælp til at indgive en klage, men blev afvist, da de annoncerede Jupi casino som et ok casino at spille på. Træt og gik ind og spillede igen, så nu er mine gevinster op til 25.000 euro, men jeg ved ikke, om jeg nogensinde får mine gevinster ud? har nogen modtaget en betaling fra Jupi casino? Burde det ikke være ulovligt at snyde spillere for deres gevinster? her er information om tillægget, som desværre har adskillige casinoer: Jupi Casino er et online casino, der blev lanceret i 2021 ved hjælp af 80 softwareudbydere, herunder Net Entertainment, Microgaming og Betsoft Gaming. Det ejes og drives af Famagousta BV, er licenseret og reguleret af Curacaos regering.

Hvordan kan spillesider anbefale kasinoer, der narrer spillere?

Jeg venter stadig på svar på mit dokument og vil ikke modtage en tidslinje når jeg modtager et svar det er ekstremt frustrerende og hvordan skal jeg så få 25.000 euro når man kun kan tage en hævning på 500 euro og ikke foretage flere hævninger for hævningen på 500 euro betales. Hvad skal man gøre????

Could you please submit a complaint through our website? I'm not saying we'll 100% help, but we may give it a try. If it turns out that what you wrote is real, we could possibly add them to our blacklist.

Hello.

I'd like to advise you to submit a complaint here. As Daniel suggested earlier:

"I'm not saying we'll 100% help, but we may give it a try. If it turns out that what you wrote is real, we could possibly add them to our blacklist."

Hey Thank you both for you quick respons I will submit a complaint. I was really pusseled that Ask Gambler did not submit my comlplaint? there are so many sajts that has an add and recommends player to play at Jupi casino . I still haven't heard back from Jupi and they refuse to give me an timeframe on when my account is verified with ID nr 2 besides my driver license.

Hello,

we are always happy to help.

Now give our complaint team some time, please. They'll get to you soon.

Utroligt at et casino, der er vurderet så dårligt af dig, kun får topkarakterer fra Askgambler. Enten er de alle falske, eller også forstår jeg ikke, hvorfor der er så forskellige domme. For eksempel, hvorfor er der ingen vurdering på Askgambler af Dandosch? Jeg søgte efter det, men kun hans uopklarede sag er opført. Så flere vil støde på dette casino og ligesom mig have følelsen af, at alt er fint med dem. Først nu, da jeg indser, hvor træg verifikationen er, spidsede jeg ører og læste prompte kun dårlige ting her og har praktisk talt afskrevet mine penge. Det eneste gode er, at jeg bestemt ikke kommer til at spille mere, og jeg forbereder mig på, at der kan gå lang tid, før jeg ser mine penge igen.

Hello,

there is a pretty simple explanation. We've developed quite a complex process how to evaluate any casino. We also keep an eye on complaints so anytime a casino does something unfair, we react and its reputation may be affected.

Just read the section "Reputation explained" and check the complaints.

Oh, I'm sorry to read this...

Their reputation is 0,8 out of 10 points, so it is most likely as you said 😔.

Furthermore, we have information that:

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

I'm just wondering now, how much have you deposited there to be able to place the withdrawal of 40k in total?

Tell me the name of gambling tô send reclamation please. They allways asking me New documents

Hello there,

it seems you have a problem with the verification process. I ask you to try to provide any documents they're asking you for. It is the easiest way.

Is there any particular document you can't provide, I wonder?

I'm not sure to what gambling you're referring to though. If it's a license provider, you should find this information on the casino's website:

and here:

You can also submit a complaint via Casino Guru Resolution Center:

https://casino.guru/complaints/create

Kan du give mig en e-mail for at kræve en udbetaling fra dette kasino? Selv regulatoren?

Hello,

I'm sorry your issue persists.

Please check those screenshots for both contacts

Antillephone contact:

casino support email - already posted:

Frankly, Antillephone is not the best authority when it comes to helping players.

Anyone wishing to join. Please just don't. As someone said they are criminals. They don't pay out. It's headache after headache with kyc you never meet their reams that's because they don't want you to. Your withdrawal will stay pending and pending and eventually you'll probably be tempted to use it and yes lose it. So the more people who post things like this the more people who know to look else where. I mean why deposit your hard earned money and never ever see your winnings. It's actually theft. You learn the hard way. They have no intentions of paying out anything so please look else where, do your homework cos these are the lowest of lowest. No one gives a dam about their clients

Hello,

this Bank Statement is a standard part of the KYC process, so I would not take it as proof that this casino is a scam. I think several other aspects are saying that this casino is not a good one:

Sadly, you have not checked our website before starting playing there. 🙁

Shocking website. They have glitches in their technology where the screen will go blank and you can't watch your bet you placed run but the money still gets taken a d nw they have just closed me out if my account whilst I was watching a race

Hello,

Do you know why your account has been closed, please? I would say that it was probably due to the account verification, some casinos do that.

If you try to access your account can you see any warnings or information?

I'm done with them. I sent them my passport, bank statement, photos of debit card I was using and they requested a screenshot of a transaction of a deposit I made. They're a nightmare. Criminals at best

Hello,

I know that this casino has a terrible reputation, but kindly note that the casino must be 100% sure that it was you, who made the deposit, played, and won. Sadly, the casino can't afford the luxury of meeting you "face to face" for verification, so it works like this.

On the other hand, it would be only better if you find yourself a decent casino instead.

Need a tip? Just check the list of the recommended casinos.

I have no problems with any establishment carrying out checks etc. I understand the need to be sure. But the point here is they take your deposits and they don't mind who you are, I mean you could be a minor or been previously self excluded. My point is the issues they start to have is when you win and want to withdraw. That's when all the unnecessary stuff goes on. I know companies who let you upload stuff , and it's verified there and then and I also know companies who withdraw instantly within 10 mins of being verified.

But yes your 💯 percent right they are the bottom rung of the ladder and how they have any customers is beyond me. I would imagine its only a matter of time b4 they go out of business. But I do see what your saying. Cheers have a good day