Kosmonaut Casino – generel debat (side 2)

Hello CasinoStreamer88! 🙂

How are you doing today? Could you tell me more, please? 🙂 Any wins in particular that are worth to mention? What do you like to play most in this casino? Tell me everything!😎

Kosmonautcasino is just such a great casino! Day to day withdrawals, great bonus program, easy navigation, and quick and polite live chat support! 10/10🙏🏽💪🏽

Nice to hear that.

What games do you play? Any recommendations? 

Du kan ikke stole på, du snyder ved live roulette og følger ikke med i spillerens varme. Til alle, der læser dette, hold dig væk fra Kosmonaut Casino. Indsæt venligst ikke nogen penge der, de overtræder deres egne vilkår og betingelser og spillerbeskyttelse. Jeg tabte mange penge på grund af dette. Jeg burde have været beskyttet. Hold dig venligst væk fra Kosmonaut Casino.

I am really sorry about your situation at this casino. I have read your complaint, and hope our team will be able to get to the resolution of it soon. Until then we have to wait and see, what have actually happened there, and let the casino explain the whole situation.

Jeg håber, at de også kan hjælpe mig der. Jeg har også transaktioner som bevis fra min Jeton-pung. Manageren Andy sagde, at jeg ikke får resten af pengene, jeg kan gøre, hvad jeg vil!

Did he say that? I would be more sensitive to such statements, yet the final statement remains to be seen, I'd say.

Based on the information I saw in your complaint, you informed the casino about your gambling issues more than once. Well, that's serious, and I wish you a fair resolution!

Hej kære Casinoguru-team, hjælp mig venligst. Manager Andy er holdt op med at svare på e-mails. Chatten i Kosmonaut Casino er også altid lukket. Jeg har skærmbilleder. Hvis du har brug for noget, så lad mig det vide.

Her er nogle beviser. Hjælp mig venligst med at få mine penge tilbage! Hvis du har brug for flere dokumenter, så fortæl mig det

Hi, if you have screenshots keep them and if Nick needs them in your complaint send them to him. I can see from looking that they always cut your chat and no one replies to you and I assume you didn't learn anything new. 

So we'll have to wait and see what the team finds out and how it goes, because we don't have much information yet. I hope everything will be resolved fairly.

Jeg håber, jeg får de penge, jeg fortjener! Manageren Andy bliver ved med at gøre grin med mig og skriver til mig (hav en god dag), som ikke længere er sjovt for mig!

I understand that, so let's wait and see how the whole thing develops. That's probably the only thing since the manager stood his position. 🤷‍♂️

Jeg er nysgerrig, efter min mening burde der lægges mere pres, da manageren gør grin med det.

Our team will try to do everything possible to resolve the situation fairly. So once they have everything they need to know from you, we will contact the casinos and hopefully it will work out well. 

You haven't gotten any new information?

Nej, lederen har ikke kontaktet mig igen og har ikke udbetalt pengene endnu.

Hmm, so it will be important to wait now on our team and how they will continue. Like I said, hopefully it will be resolved as soon as possible. 😕

Er casino manageren blevet kontaktet endnu?? Det forekommer mig, at der ikke er sket noget. Med venlig hilsen

Not yet. Nick needs to go through everything properly and find out from you what is needed. Then your complaint will be escalated and our team will contact the casino. You need to be a little patient.