Hello, did you try to resolve this with the casino somehow? Do I understand correctly if I say that you lost money in the end? Or did the casino take it from you? Such problems can usually arise, but I believe it's not that difficult to find a reasonable way to talk to the casino. Sometimes it's difficult, but if it's not possible we can try to help. But if a player loses money then there is nothing to save, so that's why I ask.
Jeg har prøvet, og svaret er altid det samme indbetalingsbevis med mit navn på, de vil ikke stjæle mere fra mig
Just please know that if you experience such issues, our complaint team can try to help and get it solved if possible.
Do you need our help now, perhaps?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
