1 år siden
Mange tak
Automatisk oversættelse:
1 år siden
Mange tak for at lukke klagen, fordi jeg ikke har nok beviser.
Jeg råder alle til at undgå dette forum.
Med min anmodning kan du tydeligt se, at dette forum arbejder sammen med casinoerne
Automatisk oversættelse:
1 år siden
Det er rigtigt Men jeg efterlader ikke mine penge hos dem, Casino Kipris er i magosa
Jeg er der meget snart, hvis penge har de at gøre med?
de vil forstå.
Automatisk oversættelse:
1 år siden
Fine. Now we're moving forward. Thanks for passing the email.
I want you to understand why it is so important: Just imagine the complaint handler reaches out to the casino representative claiming you have asked for the gaming history in the past. The casino says: There has been no such claim. What would we supposed to do? Ask them to provide proof you have never tried to ask? That would be nonsense. Instead, we need you to prove you actually have asked first just to skip a possible issue.
I hope it is clearer now.
1 år siden
Læs Radkas sidste indlæg. En dag senere lukkede de min klage over Lemon Casino.
Du kan se, hvordan denne beskidte klub er i liga med kasinoerne her.
Du skriver et indlæg her, hvor du siger tak, og så lukker disse kriminelle straks klagen. Jeg har hele samtalen på billeder. Og nu får jeg en advokat til at håndtere dette hykleriske svindelkasino.
I TILFÆLDE AF TAB BØR DU OGSÅ SØGGE DETTE LØGENDE FORUM!
DE GØR IKKE NOGET FOR DIG. DE FÅR KOMMISSIONER FRA CASINO-KRIMINELLE. JEG VEDDE PÅ DET.
Så snart du overvejer juridiske midler, bliver de uhøflige og drejer tingene rundt, efterhånden som de har brug for det. Så følger forumforbuddet!
Jeg ville gerne fjerne min anmeldelse på Trustpilot og andre portaler om Casinoguru.
Nu vil jeg forbedre disse med priserne herfra.
Desuden vil jeg arbejde med tysk tv og opklare denne svindel her.
Du vil have krig, du får det!
Redigeret af forfatter 1 år siden
Automatisk oversættelse:
1 år siden
Mange tak for at lukke klagen, fordi jeg ikke har nok beviser.
Jeg råder alle til at undgå dette forum.
Med min anmodning kan du tydeligt se, at dette forum arbejder sammen med casinoerne
Automatisk oversættelse:
1 år siden
I don't believe it matters to you, but it does matter to me. This forum does not cooperate with casinos. Do you know how many admins are there? How many people are you accusing of some fraud? It's technically just me. For quite a long time I was the only admin/moderator supporting the forum, the second one is still Daniel, who takes care of other aspects of community work. Thus he was mostly unaware of the forum.
The latest two guys are trainees - they are out of this question.
Hear me well when I say I do not work for any casino. I take care of the forum.
I believe I explained why the email was so important. But it does not matter now. Because you can't keep your nerves - proven several times even here on the forum as well, we have no obligation to let anybody abuse us. Instead, we usually invest the time and money - (yes the money - complaints are free for players to submit, but the manpower behind those needs their wages) to those who are capable of normal cooperation.
You've given us all in Casino Guru "many names", that's intolerable. Yes, you are most likely to be banned. You gave us no other option.
Kindly mind I was not well, so I took three days off, I'm sorry for my late reply.
Redigeret af forfatter 1 år siden
1 år siden
Dont pay here 1 cent , here you must giwe 3000 e , fur 100 e,,
1 år siden
Lemon casino is fake dont pay here nothing
1
1 år siden
I know you're not going to like it, but the casino is probably real; just the games don't pay out the way you expected, hm?
Can you perhaps explain which games you played and with what RTP? It matters a lot when it comes to the payout ratio.🤔
1 år siden
Disse er svindel, de kontrollerer spillene selv kriminelle
Automatisk oversættelse:
1 år siden
EXCALY
1 år siden
I think that if you have such a suspicion, it would be best to have some proof of it, because without that it is just an accusation that is not supported by anything and anyone could say such things. You also know that you can file a complaint with us if you think something is wrong and therefore prove that you are right. Without that, I think it's just a shout in the dark if you lose.
10 måneder siden
FARE!!!!
GEVINST VIL IKKE BLIVE BETALT
JEG VAND 3000€ PENGE BLEV IKKE BETALT, OG MIN SPILLERKONTO BLEV Simpelthen BLOKERET
SKREVNE E-MAILS BLEV UDSKET, TIL DER ENDELIG IKKE BLEV INGEN SVAR
PENGE BORT KONTO BLOKERET
HOLD DU VÆK FRA DETTE KASINO
Automatisk oversættelse:
10 måneder siden
HELLO!!!
Could you instead explain what happened? Just think about how your post sounds without any concrete information to cover the context.
Do you perhaps know why your account was blocked? Any kind of verification or investigation process?
Let us know, please.
10 måneder siden
JEG OPRETTE EN KONTO OG BRUGEDE DEN, SÅ HADE JEG KONTOEN LUKKET, FORDI JEG IKKE LÆNGER HAVDE ADGANG TIL MIN E-MAILADRESSE. KONTOEN BLEV LUKKET
SÅ OPRETTE OG VERIFICEREDE JEG EN NY KONTO OG SPILLEDE OG VINDE, SÅ VILLE JEG HÆVE PENGENE, OG MIN KONTO BLEV BLOKERET
Automatisk oversættelse:
10 måneder siden
Did they give you a reason for blocking it? Generally online casinos are reluctant to let you reopen an account once you have closed one, even if you got by signing up with a new email address and even phone number, please bare that in mind because as soon as you go to make a withdrawal it will be flagged up on their system by ip address or deposit and withdrawal method and even ID KYC. You should have asked them on live chat or email if you could open a new account and see what their response was. My advise is get an email or live chat transcript as to the reason why you have been blocked from making a withdrawal and if you want to take it further post your complaint here. This is just my opinion having seen many cases of this happening on here. Let's see what the Casino Guru team think when they reply on Monday
10 måneder siden
JEG OPRETTE EN KONTO OG BRUGEDE DEN, SÅ HADE JEG KONTOEN LUKKET, FORDI JEG IKKE LÆNGER HAVDE ADGANG TIL MIN E-MAILADRESSE. KONTOEN BLEV LUKKET
SÅ OPRETTE OG VERIFICEREDE JEG EN NY KONTO OG SPILLEDE OG VINDE, SÅ VILLE JEG HÆVE PENGENE, OG MIN KONTO BLEV BLOKERET
Automatisk oversættelse:
10 måneder siden
I don't think it was the best idea, because I assume that the reason why your next account was closed will be multiple accounts, which is a violation of the casino rules.
However, did you try to contact support that you don't have access to your old email address and if there is anything that can be done about it ? Whenever you want to open a new casino account and you know that you have already played there, I would check with the support team because then situations like this arise.
Moreover, what did the casino say to you when they blocked your account and what was their reason ?
10 måneder siden
Årsagen var, at jeg åbnede en anden konto
Jeg forstår det ikke, men jeg lukkede den første, før jeg åbnede den anden konto
Jeg skrev også, at jeg ikke længere har adgang til min e-mailadresse og gerne vil lukke kontoen og åbne en ny med en anden
Jeg spurgte også på forhånd, om jeg måtte ændre e-mailadressen og fik at vide, at jeg ikke kunne, og at jeg var nødt til at lukke kontoen og derefter åbne en ny med en ny e-mail
Automatisk oversættelse:
10 måneder siden
Do you have the email from the casino stating that you could close one account because you hah no access to email and then they were happy for you to open a new one. That would help your case
10 måneder siden
Det gør ikke noget, jeg har prøvet alt og er nu kommet overens med aldrig at få pengene
Jeg har slettet alle e-mails og ønsker ikke at beskæftige mig med dem mere
JEG VIL BARE ADVARE ANDRE OM, AT NOGET SÅDAN KAN SKE
Automatisk oversættelse:
10 måneder siden
Årsagen var, at jeg åbnede en anden konto
Jeg forstår det ikke, men jeg lukkede den første, før jeg åbnede den anden konto
Jeg skrev også, at jeg ikke længere har adgang til min e-mailadresse og gerne vil lukke kontoen og åbne en ny med en anden
Jeg spurgte også på forhånd, om jeg måtte ændre e-mailadressen og fik at vide, at jeg ikke kunne, og at jeg var nødt til at lukke kontoen og derefter åbne en ny med en ny e-mail
Automatisk oversættelse:
10 måneder siden
Hello. It would be actually really good to keep the emails from the support, or some screenshots, at least, just in case some issue, like yours, could happen. Otherwise you have no prove and you are, unfortunately, violating the terms of the casino, by having a multiple accounts. Have you ever considered submitting a complaint against the casino, or do you feel that won't help solving your case?
