I would probably say that the best step would be to start a complaint and our team would take care of everything that is needed. It's quite a complicated situation and obviously there's going to be some little thing that's going to make the difference.
If you are interested you can file a complaint here on this link.
Are you in?
I played live casino and I already verified my account and I won without bonus
Is this post related to your complaint? Am I right?
I can see that you asked our complaint team for some help with your issue, so could you tell us when exactly did this happen? When did you request the withdrawal?
Hopefully we'll be able to get some more information regarding all this from the casino and solve this issue soon.
May I ask if the casino provided any information about the reason they blocked your account, though?
Et fupkasino. Lige fra starten inviteres du til kasinoet med løgne.
Så her er beviset 
I assume you deposited and didn't get the bonus am I right or was it somehow different? Feel free to describe the situation a bit more. Let's see if something can be done.
Så når du læser teksten, er det første, der står, 100 FS gratis, og det er det.
ikke før du har betalt ind.
og for mig er det bedrageri mod mig og mine data.
Yes, I understand that, and so what's the problem is that the casino is telling you that you have to deposit to get them, yes? Did you ask them why that is?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
