3 uger siden

So it's not completely up to the casino, if I understand that properly. Hey, that's fair to mention, thank you.
In any case, let's see how quickly the money comes.
SvarCiter0
So it's not completely up to the casino, if I understand that properly. Hey, that's fair to mention, thank you.
In any case, let's see how quickly the money comes.
Hello.
Based on what I saw, the player managed to resolve his issue with the delayed withdrawal and seems to have received his funds in the end, as the case was closed as resolved on our side.
You mentioned that you have the same issue and are also waiting for your money. I would be interested to know a little more about your situation.
How long have you been waiting for your withdrawal? Do you also have three pending withdrawals, like the player you mentioned?
Feel free to share a bit more information, for example whether the casino required any verification from you, or if you are simply waiting for the withdrawals to be processed.
The most important thing for now is how long you have already been waiting.
Hej,
Tak for dit svar. Jeg har ventet på tre udbetalinger siden den 3. juli. Efter cirka en uge blev jeg bedt om at fremvise tre ting til verifikation, som jeg uploadede med det samme. Derefter blev jeg ved en fejl bedt om bevis for et kreditkort, der aldrig var blevet brugt til indbetalinger. Jeg har ventet på svar på det i en uge nu.
Jeg har en yderligere kreditsaldo på €38.500 på kontoen.
I would say you have already been waiting quite a long time. I understand that this may be partly due to the verification process, because if your verification is not successful, you won't be able to withdraw your money. So I think this is the priority at the moment, and I would focus on getting your verification successfully completed.
That being said, I find it a little strange that the casino only requested all the documents after a week. I would say that this unnecessarily prolonged the process, as I think they could have requested all the documents needed for verification much earlier.
You also mentioned that they requested a document or card that you apparently never used to make a deposit. That doesn't seem particularly logical from the casino's side either.
However, since you already have a complaint open, we'll see how the whole case develops. I really hope that once you are verified, you'll be able to withdraw everything you have won without any further issues.
Fingers crossed for you.🤞
Tak for svaret.
Jeg forstår ikke, hvorfor de trækker processen ud. De sætter tingene i stå. Jeg har spurgt casinoet mange gange, hvorfor det tager så lang tid, men jeg får kun standardsvar om, hvorfor min verifikation tager så lang tid. Hvordan kan jeg fremskynde dette?
I don’t think there’s really anything you can do to speed up the process. The main thing you can do is provide the casino with everything they ask for as soon as possible. That’s about all you can do on your end, and after that, you’ll probably just have to wait for the casino.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.