Malina Casino – generel debat (side 2)

De første to overførsler er ankommet, men da jeg skal hæve et stort beløb og ikke kan hæve mere end €500 ad gangen, ser jeg, at det tager rigtig lang tid.

I'm glad that you have received those first two withdrawals.

We'll wait for another update from you regarding the rest. Please let us know.🙏

Undskyld, kom de 2 overførsler på samme dag? Jeg har ventet siden den 21., 3 hævninger på €500 hver, og jeg har stadig ikke modtaget noget, jeg er desperat, det er altid det samme, de fortæller dig, at det næsten er tid til at blive gennemført, og de fortalte mig, at jeg ville få udbetalt de 3 hævninger på samme tid og i dag sagde de til mig at sådan bliver det ikke, de snyder kun kunder...

Nej hævningerne kommer ikke samme dag, og de tager rigtig lang tid at nå frem. Jeg har også 3 mere afventende fra den 22.

So you are waiting for those 3 withdrawals now, but is there any information in your account if they've been approved?🤔

Also, is your account fully verified at this casino, and have you ever had any successful withdrawals there before?

I looked into your complaint where our team still needs to wait until they can intervene, so unfortunately there is nothing much we can do right now. I just hope that you will be able to receive your money soon.

Surely let us know, please, if there is anything new regarding your case.

Der er ingen information endnu, det står ikke, at de er godkendt, jeg har allerede foretaget en vellykket udbetaling, og det tog også et stykke tid, de har ikke bedt mig om at bekræfte min konto.

Jeg har allerede modtaget to overførsler, jeg har brug for endnu en på €500, hvilket jeg formoder, vil tage et stykke tid, men nåja, vi har noget nu.

Alright. So, let's wait a bit for the last one to come. Hopefully it won't take long.

Please come back any time and inform us about the situation.

Jeg har anmodet om en hævning på €300 siden den 25. september, og de har heller ikke behandlet det.

Jeg har ingen udestående bonusser eller noget at opfylde.

Derudover beder de mig ikke om nogen dokumenter for at bekræfte min konto. Hver dag skriver jeg til dem via chat, og jeg vil gerne sende dem min dokumentation, men de fortæller mig, at det ikke er nødvendigt.

Jeg tror, de vil beholde mine penge, jeg har 200 € på Malina Casino-kontoen stadig uden at hæve dem endnu...og jeg stoler ikke på dem.

Jeg har anmodet om en tilbagetrækning den 25. september...

Er de ankommet til dig? Hvor mange dage tog det?

Er du blevet begrænset på beløb for sportsvæddemål?

Hi there.

I imagine this must be hard for you. But perhaps your account really doesn't need to verified so I would stop offering the documents unless the casino representative ask for them directly.

Even though I can't come up with a positive reason that would explain the current state of things, the way I see it, you still have to wait for some resume. Has anyone from the casino asked you any questions regarding your bets, casino games you played, or anything that may help us understand the nature of this issue?

Det, der overrasker mig mest, er, at de begrænser mine sportsvæddemål til kun €1!!!.

I would be quite surpriced too, I reckon.

To be honest, I was actively betting on sports about 18 years ago, so I imagine today's practices and agent tools have developed over time. More importantly, I see this situation very similar to the casino feature.

If I'm not mistaken, the common logic says that from the bettor's perspective, lowering the maximum bet directly lowers the chances to win big with using your own real money. Who would invest real money under such odds?

From the bookmarker's prospective: what are they going to gain from this anyway? If they, for some reason, do not want this bettor to keep betting on their side, it would be better to explain that and close the bettor's account.

Do you have a different opinion?

May I ask what was the reason for canceling them, though?🤔

I am asking because we usually give casinos 14 full days to proceed with the withdrawal, so our complaint team won't be able to intervene yet.

Have you had any withdrawals in the past that were successful, though?

So that is great news.

Could you inform us whenever you receive the money, so we know that everything went well, please?🙏

We'll wait for your reply.

I am glad you have informed us about this, thank you.

So, will you continue playing there now, or you better move somewhere else?🤔