It is not nice if the casino doesn't communicate with its players at all, and I am sorry for this.
We usually give casinos 14 full days to proceed with the payment before our complaint team can intervene, so if there is no change in your case, please let us know and we will assist you.
Is this your first withdrawal attempt at this casino? Is that right?
Please be patient and try to check the spam folder in your email, as sometimes these kinds of emails can finish there as well.
De første to overførsler er ankommet, men da jeg skal hæve et stort beløb og ikke kan hæve mere end €500 ad gangen, ser jeg, at det tager rigtig lang tid.
I'm glad that you have received those first two withdrawals.
We'll wait for another update from you regarding the rest. Please let us know.🙏
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
