Malina Casino – generel debat (side 50)

That's even better.

De er skamløse! Efter at have ventet 14 dage på en udbetaling, sender de mig dette.

Efter tre hævninger fortæller de mig nu dette. Det er tydeligt, at de ikke vil betale mig det beløb i fortjeneste, fordi det er så højt. Det er bare undskyldninger og flere undskyldninger. Jeg vil anmelde dem, punktum. KENDER NOGEN EN ADVOKAT, DER HÅNDTERER DISSE SAGER?

Hello,

This is precisely why such situations need to be documented in the complaint. The way I see it, you have no idea your withdrawals have been "put on hold" for any reason, so I understand the circumstances must have been quite a shock for you.

I'm glad you're determined not to play with the money and give Michal a chance to respond to the casino.

Even though it is frustrating, please hang in there. You're doing great.

Jeg hævede €1500 for to en halv uge siden og udbetalte €500 dagligt. Der er ikke sket noget i to uger, og siden lørdag er det blevet behandlet og angiveligt udbetalt. Men efter fire hverdage er der stadig ingen penge på min bankkonto. Hvad kan jeg gøre? Jeg er desperat og har jagtet mine penge i så lang tid, og der er stadig intet i sigte. De er ikke nået frem til min konto, selvom overførslen angiveligt er iværksat.

Denne betalingsside forårsager kun betalingsproblemer; nu står der, at de skal foretage en kontoverifikation, hvilket kan tage 24 timer, og jeg har ventet i 3 dage.

Hello, did I understand correctly that even though the withdrawals are finished from the casino's point of view, your bank account remains untouched?

Well, I would ask your bank whether there are pending incoming transactions and then confront the casino with the resume.

At the same time, I would ask the casino for transfer Ids. How does this sound?

Because if the payouts were truly carried out, the IDs should not be a problem. Do you agree?

I see the game provider has once again been invited to check. Another practice we saw in the past. 🙁

I really empathize with all players caught in this withdrawal trap.

Let's see what else the operator has to say.

Hej, min bank sagde, at de ikke ser noget komme eller noget lignende, og jeg bad casinoet om dokumenter vedrørende den påståede overførsel, men der kom intet svar. I mellemtiden var den påståede udbetaling for en uge siden, og jeg har ingen penge på min konto; ingen af ​​de tre udbetalinger er ankommet.

Jeg har akut brug for hjælp; jeg har ventet på mine penge i tre uger.

Held og lykke med denne side af svindlere, TÆVLINGER.

Well, I believe I expressed that this casino pays as it likes. So, if you have not done it yet, submit an official complaint, please. That's, in my opinion, the only way we can confront the operator with all those complaints.

https://de.casino.guru/beschwerden/einreichen 👈

I know this is tough. I know you have been waiting such a long time.

Sadly, I have no better option.

Hej, jeg har ventet i 7 dage på €1000, som jeg har hævet og er blokeret, og jeg har stadig €4700 på min konto. Hvad skal jeg gøre? Jeg skrev en e-mail, jeg kontaktede online chatten, de fortalte mig om verifikation, men den siger, at min profil ikke behøver verifikation. Hjælp mig venligst…

Hi, this casino is sometimes known for paying players late.

Anyway, what you're saying about verification is important now. Did you write to them or did they write to you saying it was necessary? Did they ask you for any specific documents? 

De sagde, at jeg havde brug for verifikation, og efter jeg havde fortalt dem, at verifikationssektionen ikke kræver det, svarede de, at jeg skulle vente på, at de kontaktede mig.

Right, that's what I also would do. 🙂

But the thing is, we give casinos 14 days to accomplish this process.

If they won't do it, we can try to assist.

I think they already had to ask for documents when you say you are waiting for your withdrawal for 7 days. 🙂

As we can see that is not the case here. 😕

Hej. Jeg tjente omkring €12.000 uden bonusser. Efter at have læst alle anmeldelserne er jeg bekymret for betalingstider eller endda manglende betaling. Hvad kan du fortælle mig baseret på din erfaring? Betaler de?

Mange tak

Hi, I understand your concerns about what you've read. I would say that the casino pays players, but the waiting times are sometimes quite long, which is definitely not user friendly. In these cases, it is important to go through verification and, once that is done, not to play with the money and leave it in your player account until you withdraw it. 

We give casinos 14 days to pay out players, and if that does not happen, we will try to help you if you are interested.

I hope this information has been helpful. 

Jeg er tålmodig og har ikke travlt, men jeg læste lige en tråd fra en medspiller, hvis konto blev suspenderet. Jeg har ikke tænkt mig at spille, da jeg forstår, at den forsinkede betaling kan være en taktik for at få en refusion. Så udbetaler de rent faktisk, selvom det er et stort beløb?

Det giver dig ideen om, at du får udbetalt 500 euro hver 17. dag eller deromkring, hvilket betyder, at du skal betale dig selv i omkring et år for at modtage de fulde 12.000.