I understand. Based on the experience you described, I would also say that I find the casino reliable. However, as far as this particular case is concerned, it looks peculiar and I am curious to see how it develops further.
Anyway, thank you for sharing your case with us and I hope a similar situation will not happen to you in the future. 🙂
Oh, so this is an uncomfortable situation. Support or live chat still not responding ? Have you tried contacting the casino by email and asking them why you can't access your account ?
Actually, I have to say that I find this whole situation weird. I wonder what direction the complaint will take, because I am curious to know what the problem is in this situation.
If you know anything new, please keep us informed.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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