Hej,
Siger du, at casinosupporten ikke foreslog noget som helst for at hjælpe dig med at hæve, selvom du ikke kunne logge ind? Jeg må indrømme, at jeg ville forvente meget direkte casino-engagement. Jeg vil sige, at kasinoer har en vis grad af teknisk support til sådanne tilfælde.
Nå, lad os prøve at finde ud af noget.
Først og fremmest, har du nogensinde brugt: VPN, proxy eller delt internetforbindelse? Jeg prøver at finde ud af, hvor sandsynligt problemet er forbundet med din såkaldte usædvanlige IP-aktivitet.
Under alle omstændigheder foreslår jeg, at du får adgang til kasinoet fra en anden enhed og også via en anden internetudbyder. Hvis dette hjælper, skal du straks informere casinoet om denne handling og gå til udbetalingen.
Jeg er dog meget overbevist om, at casinoet under sådanne omstændigheder burde være i stand til at hjælpe dig med at indstille udbetalingen manuelt i stedet for at lade dig være alene. Jeg vil specifikt bede om sådan støtte.
Hello,
Are you saying the casino support didn't suggest anything at all to help you withdraw despite you not being able to log in? I must admit I would expect much direct casino involment. I would say casinos have some level of tech support for such cases.
Well, let's try to figure something out.
First of all, have you ever used: VPN, Proxy or shared internet connection? I'm trying to figure out how likely the issue is connected to your so-called unusual IP activity.
In any case, I suggest accessing the casino from a different device and also through a different internet provider. If this helps, immediately inform the casino about this action and go for the withdrawal.
However, I strongly believe that under such circumstances, the casino should be able to help you set up the withdrawal manually instead of leaving you on your own. I would specifically ask for such support.
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