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NovaJackpot Casino – generel debat (side 3)

11 måneder siden af Imjjj
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15.653 visninger 138 svar |
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12 3 4...7
9 måneder siden

Gode nyheder, jeg har lige modtaget mine 2x €500, jeg håber, at alt også fungerer for dig

Automatisk oversættelse:
9 måneder siden

Gode nyheder, jeg har lige fået mine penge

Automatisk oversættelse:
9 måneder siden

Hej allesammen,


Jeg har ventet på udbetalinger i mere end en uge i øjeblikket. I alt 1000 euro.


Giv mig venligst besked, når nogen faktisk har modtaget en udbetaling.

Automatisk oversættelse:
9 måneder siden

Hi, I see you've been waiting a week for your money, did the casino tell you why it's taking them so long ? Have you already verified your account with the casino ? It would definitely be good to know what's going on because I see you're not the only one who has issues with withdrawals. 

We give casinos 14 days to complete the process, so if you don't get a clear answer and you don't get the money, be sure to let me know. 

Heiko004
9 måneder siden

Mega! Jeg er glad for dig! Så det tog næsten 14 dage? 😊

Automatisk oversættelse:
9 måneder siden

Do they just block your account if you make a complaint? i have pending withdrawals that are going on 6 days now but also have a fair amount in account as i can only withdraw 3 x 500 at a time. Casino Guru should really do something about the review score as i opened my account based on this…

9 måneder siden

I know you have rather negative feelings, but according to Heiko004's complaint I saw that he just got money from the casino, so I can see the light at the end of the tunnel. I hope you will have the same luck and the money will eventually reach you. If not, you know you can contact us.

I'll be waiting for your update.

9 måneder siden

Min konto er nu simpelthen blevet blokeret uden nogen forklaring.


Tak, fordi du ventede. Jeg har tjekket din konto, og det ser ud til, at den blev blokeret på grund af kasinoadministrationens beslutning. Når vi har en opdatering, vender vi tilbage til dig via e-mail.


Meget tvivlsomt

Automatisk oversættelse:
9 måneder siden

I see from your complaint that you finally got the money, which makes me very happy because I could see that you were already quite nervous. On the other hand, I don't blame you, because I would have been too if it had been near two weeks, because let's face it, that's enough. 

Anyway, the most reassuring thing is that you have the money in your account and you can be satisfied. 🎉☘️🤗

I hope you won't encounter similar worries in the future. 

However, what method did you use to withdraw the money from the casino? 

Redigeret af forfatter 9 måneder siden
Jaro
9 måneder siden

Jeg udbetalte via bankoverførsel

Automatisk oversættelse:
9 måneder siden

Det har desværre ikke virket for mig endnu. Jeg har ventet siden den 12. marts. på mine penge. Jeg kan desværre heller ikke længere logge på. Håb dør sidst.

Automatisk oversættelse:
Heiko004
9 måneder siden

How long were you waiting?

9 måneder siden

Jeg udbetalte via bankoverførsel

Automatisk oversættelse:
9 måneder siden

Hmm, even though two weeks is enough for a bank transfer, I'm glad you managed to get the money out. 

Are you going to make a rough cut for this casino and not come here to play ? 😕

9 måneder siden

Det har desværre ikke virket for mig endnu. Jeg har ventet siden den 12. marts. på mine penge. Jeg kan desværre heller ikke længere logge på. Håb dør sidst.

Automatisk oversættelse:
9 måneder siden

If you have a complaint with us, our team will try to help you. I saw that Kristina asked you if you got the money, and now we're going to contact the casino and see where it goes. 

I hope you'll see the money as soon as possible.

9 måneder siden

A week now waiting for first withdrawal

delc22
9 måneder siden

Did you try to ask the casino what is the reason for waiting for a week or no answer or explanation came from them ? I think you know that if 14 days go by and nothing changes you can contact us. Of course, as we have seen in this thread with other players, the withdrawal took almost 2 weeks, so we'll see how it goes. 

Please update me if you hear anything new. 👍

Jaro
9 måneder siden

They just keep telling me to be patient, thing is i have to go through this all over again 3 times if i want to withdraw my balance.. its a disaster

delc22
9 måneder siden

I completely understand your feelings, but if nothing changes and you don't get the money for the time mentioned, you can file a complaint with us and our team will try to help you. 

So obviously we will have to be patient even though I know you have been through enough. 😥

9 måneder siden

Jeg har ventet siden den 12. marts. , jeg kan ikke længere logge ind og i går blev jeg bedt om i chatten at uploade mine dokumenter til kontoen. Men jeg er blokeret!!! Nu sendte jeg alt til support via e-mail, fordi der ikke er nogen anden mulighed. Kontoen sagde, at jeg ikke behøver at verificere mig selv??! Ingen reaktion indtil videre. Nu vil de få mig til at vente yderligere 3 uger. Hvis der overhovedet sker noget. Jeg tror ikke, jeg vil se mine 1000€. Jamen så god påske.

Automatisk oversættelse:
Roswitha74
9 måneder siden

Oh, I hate to see another player struggling there.

Frankly, if you browsed this thread, you would see how we responded to others, I'm really sorry to say that, but we really have to wait a bit longer. Luckily, you have an active complaint, so at least we would have a chance to help you if things went out of control.

Happy Easter! Maybe you'll get the winnings soon after. 🤞🤞

9 måneder siden

Hej allesammen,


Jeg har lige modtaget alle mine udbetalinger. 🙂


Så tingene går fremad.


Automatisk oversættelse:
Dirkselten
9 måneder siden

Finally!!! I'm so glad you shared this wonderful news!

I hope others will follow soon!

Dirkselten
9 måneder siden

How long were you waiting?

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