Hello, I saw that you managed to start a complaint, which was definitely a good step. Our team will investigate the situation and try to help you. I hope we can do that, because casinos should take these situations and requests seriously and not lightly. When you wanted to close your account what was their reaction ? What did they say to you ?
Hej
Jeg skrev til Quick Win live chat igen i går aftes og forklarede, at jeg nu havde indgivet en klage. Mindre end et minut senere blev jeg smidt ud af chatten og kan ikke længere logge på (administratoren deaktiverede det).
Så min anmodning er endelig blevet imødekommet. Det er bare en skam, at det ikke skete på den normale måde.
Mit problem med Quick Win er nu løst.
Tak
Oh,
Thank you for the good news; at least you can forget about this awful experience and move on.
Will you be interested in looking for another casino, I wager? 🙂
Hej alle sammen, jeg har problemer med at hæve min saldo på QuickWin. Jeg indstillede tilbagetrækningsmetoden visum, og det hoppede 3 gange. Nu prøvede jeg med den internationale bankoverførsel, spilkontoen kræver ikke nogen nødvendig bekræftelse.
Hello,
I think it's important to reach out for the support asking them for advice. For instance, do you know why the visa option failed three times in a row?
Have spotted any pup up sayin what went wrong? I'm trying to say the best option is always to ask the support.
Try that, please, and let us know how it goes.
Jeg kontaktede support, og de fortalte mig, at det var et udbyderproblem.
Hello,
this explanation makes sense to me. What about the banking transfer, is it in progress? If you have any issues with the wire transfer, I would suggest asking them to come up with a working spare option.
Please let us know how things are going as we would like to see you get paid.
Hej, er dette en seriøs side?
Hi. Feel free to read all the relevant information about the casino here, and read also the user reviews, which are a bit mixed, so you need to make your own opinion. The safety index is pretty well, though, and the casino is pretty good in solving the complaints as well.
Are you thinking about joining this casino?
Is quickl win casino scam
Hi, is that a question or a statement? Did something happen to you in the casino why are you writing? Can you please describe your current situation better?
Hej den 09/17 skrev jeg til Quickwin support og inviterede dem til at lukke min konto, fordi jeg spillede over mine evner uden at kontrollere mig selv, som svar indlæste de en bonus på min konto og satte mig i kontakt med en af deres medarbejdere på telegram og i de følgende måneder skrev jeg flere gange for at lukke min konto, men tværtimod indlæste de kun flere bonusser og jeg fortsatte med at spille uden grænser, jeg vil gerne spørge om der var noget jeg kunne gøre, tak og god dag
Hi.
I am sorry that the casino wasn't able to close your account yet. Let me ask you, though, what reason for the closing of your account you stated, please?
It is very important to clearly write the reason, because if you just tell them that you'd like to close your account because, let's say, you don't want to play anymore, it is logical that they will try to keep you there.
A different situation is when a player says that he needs to close the account due to the gambling problem, of course. In this case, the casino should close it right away to avoid any future issues that could happen to this player.
Do you see the difference there? 🤔
Let us know, please, what your reason was, and then we will see what can be done, and hopefully we'll be able to solve it out.
We'll wait for your reply.
Han citerede alle beskederne ordret:
17/10
hej, jeg vil blive glad hvis det bliver muligt at lukke min konto
28/10
forbud venligst min konto
22/11
forbud min konto tak
alle svar på disse beskeder var bonus/cash back
tak og jeg håber at høre fra dig
Jeg glemte at skrive, at de som svar på besked 17/10 spurgte mig, hvorfor de ville forbyde mig, og jeg svarede "I denne periode begynder jeg at spille mere, end jeg har råd til, og det er bedre for mig at få en bremse fra gambling"
Hi there.
It's great that you informed the casino that you felt you spent far too much and that you could not control your passion.
If you only say, "please ban my account" the human on the other side of the screen has no idea about your worries. Instead, he does what he can to avoid losing a loyal customer.
With all due respect, it will be better to consider a permanent self-exclusion.
Some casinos state in the rules that the strict instruction concerning account closure. Has this casino something like that? I wonder whether you have been chating with a bot; these days it may happen very easily 🙁
To be certain, though, I think it would not hurt to submit a complaint against the casino; at least our experts have a chance to investigate.
This link leads directly to the complaint feature 👈
Don't worry, we will be here to help you if you come across any doubts.
Hello, did you also get to explain why it takes so long? We give the casinos exactly this time horizon to pay the player.
Was it necessary for you to verify or not? Did you play with the bonus or not?
However, I saw that you managed to submit a complaint and our team will look into the whole case. We'll see where it goes and if and when you get the money. I'd like to get this resolved as soon as possible but I won't get ahead of myself.
If you have any news, feel free to share it with me.
I see, then starting a complaint was a good step and I hope we can help you. Sometimes it can take a while but the casino should always explain what's going on instead of just giving you a different timeframe all the time.
Anyway, we will have to wait for further developments.
Good luck. ☘️
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