QuickWin Casino – generel debat (side 14)

God aften!

Jeg spillede ofte i en måned eller to på QuickWin-siden.

Bredt udvalg af slots og live casinoer.

Jeg indsatte €20, €50, €100... endda €500 om dagen.

Nogle gange tabte jeg, nogle gange vandt jeg, ifølge spillemanualen.

Har aldrig haft problemer med at indbetale penge.

ALTID haft problemer med udbetalinger, første gang, anden gang, tredje gang og så videre. Selvfølgelig var min konto verificeret med dokumenter og det hele.

Da jeg ALDRIG kunne trække mig tilbage, blev alt krediteret tilbage til mig. Og da jeg ikke kunne gøre noget ved udbetalingerne, ventede jeg også dage eller uger, når jeg havde foretaget udbetalingsanmodningen, hævninger på €20, €100, endda op til €500 af udbetalinger.

Ved at vinde på slots, selvfølgelig.

Alt blev krediteret tilbage til mig.. Jeg forsøgte at kontakte eller sende e-mails, men fik aldrig et svar..

Jeg ville bare have mine vinderpenge....

Efter måneder nu begynder de at svare mig og sige, at jeg ikke kan gøre noget ved det, og de refunderer mig med €20 BONUS-kredit.

Efter i alt omkring 2 TUSINDE euros indskud fra min side, lidt mere eller lidt mindre end 2 TUSINDE euro.

Jeg vil gerne have en refusion eller jeg vil gerne rapportere siden, for at sikre at de ikke snyder andre som mig... der er dem der kan falde for det endnu mere end mig.

Jeg har aldrig haft problemer med andre sider.

Kan du hjælpe mig på nogen måde? Mange tak.

Jeg venter på svar!

Venlig hilsen.

Hello, I don't see why the casino should cancel your withdrawals or why it should take so long if you say you are verified. Also, if they didn't give you any relevant answer, that's not right from my point of view. 

However, without them explaining why they did it in the first place, I don't think we'll get very far and it's a good thing you opened a complaint because our team will be looking into the case in depth and I'm really curious to see what they find out. They have quite a high safety index so I'm surprised at this treatment. 

But I hope we will know everything in the near future.

If you also have something new, could you please let me know? 

HEJ!

Jeg forstår ikke, hvorfor det websted altid annullerede mine udbetalingsanmodninger... både udbetalinger på kun €50 og udbetalinger på op til €500...

Jeg har ALDRIG haft problemer med at indbetale, transaktioner gik altid godt.

Jeg åbnede en klage, fordi det er lidt uretfærdig opførsel fra det kasino.

Og ved at læse anmeldelser fra så mange andre mennesker, som havde de samme problemer som mig, ville jeg åbne en klage og have et minimum af retfærdighed i denne henseende.

Jeg er en hyppig online spiller, jeg har flere spillekonti hos andre casinoer, og jeg har ALDRIG haft problemer med dette.

Quickwin kunne ikke engang svare på, hvorfor udbetalingerne aldrig gik igennem, afdelingen gav ikke denne "information"...

De refunderede mig med €20 i bonussaldo, som jeg ikke rigtig gør noget med...

Jeg vil også gerne have et svar på, hvorfor den side ikke lader folk trække sig.

Eller en simpel refusion.

I would probably be looking for an answer to this question anyway, but the important thing is obviously to have it provided by the casino because we can only guess why that is. 

So by filing a complaint we will hopefully find out more and see why this happened. 

Did you withdraw using the same payment method as you deposited? 

Jeg forsøgte hele dagen i går at finde et eller flere svar fra dem, de var ikke i stand til at give mig et konkret svar.

Chat-assistenter.

Jeg har lige fået et svar fra dem om, at afdelingen ikke kan svare.

Jeg har altid foretaget udbetalinger på samme måde som indbetalinger. Når jeg var i tvivl, forsøgte jeg også at foretage udbetalinger anderledes, og ventede altid på transaktionsdagene, men ingenting.

Kasinoet svarede ved at give mig kun €20 i bonusrefusion.

Og det er en meget mærkelig ting.

Har også erfaring på andre spillesider præcist.

Første gang det sker for mig med deres hurtige sejr.

De har ikke engang et hovedkvarter, og efter min mening er det ikke engang en verificeret casinoside.

Well, that's why I mentioned that the development of the complaint will probably be the most important thing for you right now if you don't get a normal response from the casino. I don't understand that the department can't reply, I haven't come across that very often. Unless there is some kind of investigation of your account, but that is also just a guessing game on my part.

I would also recommend not to play with the bonus and leave it so that no further problems arise.

I believe that everything will be explained.  

Jeg håber noget bliver forklaret, så jeg ikke ender med at anmelde det.

Selv blot et konkret svar uden selv en refusion ville være nok for mig.

Og hvis de ikke kan svare mig, vil jeg gerne have og har ret til refusion. Selv en delvis tilbagebetaling af de indskud, jeg lavede.

Med hensyn til bonussaldoen ved jeg, hvordan de fungerer perfekt, med et minimum af erfaring med online spil præcist..

Faktisk gjorde jeg ikke noget med deres €20-refusion i BONUS-saldo bortset fra at spille det for fornøjelsens skyld.

Vi taler dog om lidt mere eller lidt mindre end €2.000 i indskud... med ALLE udbetalingsanmodninger mislykkede.

Ikke 100€ indskud..

Jeg håber at gøre noget ved dette

Godaften, som jeg nævnte for et stykke tid siden, har jeg personligt aldrig haft problemer med udbetalinger, om 2-3-5 dage går pengene ind på min konto...

Nu er der nogle, der ikke får pengene, jeg kan ikke forstå det.

Det eneste, jeg har bemærket på det seneste, er, at pragmatiske spil ikke bliver opdateret.

Hi there.

Even though here on the forum we may have run out of ideas or comments, the most important things are about to come in the complaint. We will be here if you need someone to talk to, but if I have any idea at all, I'd say you deserve a cool, stress-free weekend. Update the complaint here and now 👈 and then try not to think about the casino at least for the next couple of days. What do you think?

Let us resume on Monday or as soon as the complaint provides additional information. You deserve a break, in my opinion.

Thank you for the update. We're great that everything goes well with the withdrawals.

And when it comes to updating the games, I reckon you try to ask the support if there will be any update, perhaps.

Will you try that? Surely let us know what you find out then.

The Quickwin casino sent me an e-mail: "I have got 200% bonus if i deposit"

I deposited, i get the 200% bonus, and i won on slots some money! BUT, while i played, and wagered, suddenly the total bonus amount is dissapaerd! The casino said: "administration decision" Absolutely not correct, they send me e-mail, and i deposited, and get bonus, and while i won, and wagered, they delete the total bonus amount!

This really doesn't look fair at all. Have you finished the wagering of the bonus?

Did they say anything specific or just that it was an "administration decision"?

Not, i didnt/couldnet finish the wagering! I got 75 eur bonus for the deposit, my bonus amount was 170 eur when the casino just deleted that (while i played/wagered) without any explain! Nothing specific, just "administartion decision"!

I played only on eligible slots with bonus under 5 eur / spin! (I know his T and C)

That is really a shame. They should at least explain it well.

Try to ask for some other bonus for your deposit then, at least.

What do you say?

And maybe write about your experience in a user review for this casino. It surely is important information for others.

Jeg vil ikke råde nogen til at spille på dette casino! De siger, at det tager 72 timer at behandle udbetalinger, men mit har været afventende i 15 dage! Chatten vil aldrig vide det, den giver altid det samme automatiske svar ... Jeg vil gerne vide, hvordan casinoguruen kan give dette casino en score på 9,8!

Hi, sometimes it happens that the casino pays a player longer than necessary and I can see that this is the case. I was going to ask you if there was a reason for that, but I see that you didn't get one and it's probably the same song all the time. What did they tell you? 

We give casinos exactly two weeks so it's good that you lodged a complaint and we will try to help you. Players usually get money from this casino but sometimes it's probably later than they would expect. So if nothing changes, then we will contact the casino. 

Dette casino er en skuffelse! De siger altid det samme, og svaret er altid automatisk, de er ikke engang i stand til at tale med mig personligt. De copy paste den samme besked hver dag ... de siger, at betalingen er forsinket, men ikke at bekymre dig om, at de allerede har kontaktet afdelingen for at fremskynde situationen ... 16 dage er gået og intet ... meget skuffet ...

I sympathize with you and I hate to say it but we will have to wait and see how it goes. There is nothing else to do and by the time we contact the casino I believe you will have the money by then. 

But I don't want to make any promises because I don't know when they plan to send you the money. 

Hopefully you will have an update next week.

Sandheden er, at der er gået 19 dage og intet... Jeg klagede her og casinoguruen sagde, at han først kunne hjælpe efter 14 dage... så snart der var gået 14 dage, opdaterede jeg min klage for at informere ham om, at fristen var udløbet... alligevel 19 dage senere, og der er stadig ingen kommet for at hjælpe mig med min klage. Uden hjælp fra casinoguru vil jeg aldrig se mine penge, for dette quickwin casino er ikke troværdigt ... Jeg spørger bare, da der er mange sager som mit, hvorfor giver du 9,8 sikkerhedsvurdering ... alle askgamblers system, trustpilot quickwin casino har meget meget meget dårlig sikkerhedsvurdering , fuld af dårlige anmeldelser ... Jeg besluttede at spille, fordi her havde det en sikkerhedsvurdering på 9,8, men jeg har allerede fortrudt det.

It's just that we also have certain procedures that we follow. It's been 14 days and I agree with you, although weekends and holidays don't count to be honest. 

Anyway, if you file a complaint on the 14th day when you are waiting for money, we have to find out something from you too. When our team finds out what it needs, that's when they contact the casino. We can't go and contact them as soon as you file a complaint because you're waiting 14 days. I know that's quite a lot, but we have to go in there with something in hand to make a case. 

Besides, your complaint is not the only one and we have several hundred or even thousands of them. So it's not possible to answer every player right away. That's why I said you'll have to wait and be patient.

But still, I saw that you have already received the money, which makes me happy. I hope that everything will only get better from now on.

Take care.