QuickWin Casino – generel debat (side 21)

Hello and thank you too.

Now I can see that you just received an automated response email from Zendesk, which of course does not resolve the problem, and I understand that it is unconvincing.

When it comes to live chat, those agents have no access to concrete specifics and deadlines from the finance team, e.g., so I understand that they could not help.

So, it has not been more than 14 days mentioned in the complaint. Therefore, I suggest you do not send anymore posts to Veronika unless you have something concrete and crucial for the complaint.

I know it is difficult to be patient, but those promo emails you are so focused on have nothing in common with your withdrawals, for example. Kindly give the complaint some time to proceed further. We are aware of the matter and the process is ongoing.

You'll be notified properly once more details are needed. Do not worry. 🙏

Jeg har i øjeblikket €25.000 på min Quickwin-konto, som jeg gerne vil hæve, men ifølge Quickwins regler kan jeg kun foretage tre udbetalinger samtidigt, hver på €500. Casinoet oplyser, at udbetalinger bør tage tre hverdage, men jeg har allerede ventet i over ti dage! I chatten bliver de ved med at love, at udbetalingen vil blive fremskyndet, men der sker ingenting.

Hvor lang tid vil det tage, før alle €25.000 er på min konto?

Spørgsmålet er: Er der en måde, hvorpå jeg kan hæve mindst €1.000-€5.000 direkte?

Hvis jeg kun kan hæve €500 dagligt, får jeg stadig ikke mine gevinster udbetalt om 5 år, da jeg alligevel ikke modtager en daglig udbetaling.

Efter min mening er det her svindel! Jeg får aldrig nogensinde de fulde 25.000 euro.

Hi, we give casinos 14 days, which is probably the first thing I’ll mention, and if they can’t pay you out after those three withdrawals, you can open a complaint with us.

As for the limit, you probably can’t increase it; the only thing I can think of is becoming a VIP, which would allow you to make higher withdrawals. But I know that in these cases, the casino might still demote your VIP status because I don’t think they’ll want to let you withdraw everything quickly, but might be counting on it taking longer.

So you’ll probably have to deal with that, and if it doesn’t work out, we’ll be here to help.

Hvor kan jeg indgive klagen? Og hvad hvis dette sker med hver betaling? Jeg kan vel ikke indgive en klage hver eneste gang?

Ja, i chatten får jeg at vide, at jeg skal øge mit VIP-niveau for at kunne hæve mere, men niveauet opdateres kun hver 90. dag!!!

Hvis i det mindste udbetalinger på €500 hver kun tog 3-5 hverdage, som angivet i casinoets ofte stillede spørgsmål, ville det være okay. Men at skulle vente over 14 dage på en udbetaling på €500 hver gang er uacceptabelt!

Fuldstændig svindel, når det kommer til udbetalinger

You can file a complaint via this link.

As for withdrawals, 14 days is definitely too long for anyone. Of course, you won’t have to keep opening a complaint over and over; just keep one open and let our team know that you don’t want to close it until the full amount has been paid out.

You probably won’t be able to raise your VIP status any higher, but I know that casinos can also demote you from VIP if they want you to withdraw less and have a lower limit. So I don’t think it matters that much.

We’ll see how things go from here and whether the casino starts paying out.

Ja, præcis, der står lige der: VIP-niveau nulstilles helt, hvis du ikke har spillet i 30 dage... Det betyder, at jeg skal spille mindst én gang hver måned... Det kan ikke være rigtigt, det er snyderegler!

HA-HA!

Nu har casinoet pludselig blokeret mine udbetalinger, fordi jeg skal bekræfte min identitet, selvom jeg allerede har foretaget en udbetaling! Hahahahaha! Så nu er der bevis på, at casinoet er et fupnummer, og jeg får ikke engang €100 af de €25.000! WOW!!!!!

Efter 14 dage med at anmode om en udbetaling, finder de så på dette? De kan da ikke mene det alvorligt? Især fordi de hver gang i chatten fortalte mig, at alt gik glat med udbetalingen, at det bare var en forsinkelse...

Jeg vil gerne anlægge sag mod dette, jeg har trods alt også indbetalt rigtige penge hos ******

I would stick with the complaint I suggested to you. Having to request verification after 14 days is pretty sad, but if you successfully complete it, then nothing should stand in the way of your withdrawal. So that’s what I’d focus on right now if I were in your shoes.

What did the casino ask you for, and what documents?

Hello,

i have same problems with withdrawal from QUICKWIN Casino. I won there 7032 EUR. Created first 500EUR withdrawal at 6.6. 2026 but still pending without any change since now.

Many times i asked their chat support if everything is allright, they always said everything is fine, just wait more.

Im getting confused, becouse sending money there is pretty fast and without any problem, casino site also runing very well but cashout is problematic 🙁

Payment method: withdrawal to card

i saw the peoples on this forum helped get money back to players.

Can i ask for help too? Thank you very much

I also must mention, that casino never asked me for any kind of documents, even if i asked them

I already openned complaint here, is that what you mean? What you mean by "open a claim in cashy with their justice"

Thank you for your reaction

Kan du forklare mig alt dette mere detaljeret, hvordan det hele fungerer?

Hi, I'm sorry you're waiting for your money and the casino keeps giving you only vague responses, leaving you in the dark. 

Unfortunately, that's how it goes sometimes, and I wanted to suggest filing a complaint, but I also saw that you've already managed to open one. So, what I would do in your shoes right now is keep a cool head, which is probably the only thing you can do.

Our team will try to help, and I believe it will turn out well.

Tak for det.

Det er heldigt, at der er initiativer og folk, der prøver at hjælpe, selvom de ikke selv behøver det.

Guys, as far as the cashy goes, a lot of players have posted about this, probably some kind of promotion, but I don't think they'd actually help you there. I saw that it's a casino, and often these kinds of things are more like a scam. 

Jamen, så beder de dig om dokumenter på et tidspunkt, jeg er i den karrusel lige nu... Alt blev accepteret, men jeg kan stadig ikke hæve, fordi mine hævninger er blokeret haha.

Så casinoet prøver nu alt, absolut alt, for at sikre, at vi ikke får en eneste cent af de penge...

Hvordan indgav du klagen?

Im still hope they will pay. Some other peoples from here get payment. So we have pray for it 🤪

How much did you "won" there?

FORHÅBELIGVIS er gevinsten min!

Jeg vandt €28.000 fra en indbetaling på cirka €20!

HA-HA

Derfor er vi her.

Jeg tror, ​​den får en lykkelig slutning.

Det vigtigste er, at alt bliver løst retfærdigt. 🙂

Jeg krydser fingre, men der sker stadig ingenting 😕😂

Du bliver nødt til at være tålmodig med klageprocessen, så det sker sandsynligvis ikke natten over. 🙂

Fortvivl ikke og håb, at det bliver godt.