Roby Casino – generel debat

Hvis du vil diskutere noget i relation til Roby Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg har allerede indsendt en klage, fordi det ikke kan være, at du ikke skal bekræfte din konto først, men når du anmoder om en hævning, går der 4 dage, før nogen kontakter dig, og du kan bekræfte din konto. Jeg indbetalte én gang med Paysafe på casinoet, og nu vil de have, at jeg sender dem alle mine transaktioner fra seks måneder siden. For det første kan du med Paysafe kun se transaktioner fra de sidste 4 uger og for det andet ved jeg ikke, hvad det har at gøre med det casino, hvor jeg indbetaler penge.

Hi, what you describe is unfortunately quite common nowadays. Of course the best thing would be to verify beforehand, but that is not possible everywhere. Most of the time it's at the first withdrawal, but I understand that if you make a withdrawal and wait for it to arrive and after a couple of days you get a call for some documents, it's probably not the most pleasant. 

As for the transaction history of what you have to send, that seems like a basic thing to me. I see what you are saying, but you will have to cooperate to successfully verify yourself and get the money. So for me the best thing to do would be to write to the provider to see if it is possible to get the transaction history and send it to the casino. I can't think of anything better.

Think you'll do that ? 

Det måtte jeg også gøre. Med paysafe kan du indtaste datoer fra til. Jeg fandt alle

And did it help with your verification?

ja du skal bare klikke på print og så har du den som pdf og den bliver genkendt

So I'm glad you found a way to do it, I hope this information will help other players as well, so thank you.

Do you play often at this casino ? 🙂

nej, jeg prøvede det, og jeg føler ikke, at jeg er i gode hænder der.

Sometimes it's probably best to go with your intuition and save yourself the trouble. May you do well in others. 🙂

Has anyone been able to withdraw here recently?

Have had a withdrawal pending close to 5 days now, live chat says they're busy, but then looking at the complaints here it seems like the delay is inevitable

I have bonuses I wanted to use but expired as the withdrawals have not come through yet

I’d like to report the withdrawals came through. Didn’t really have much communication but it was all seamless in the end, leaving a review now

I see that everything has finally been resolved, which is good news. You didn't wait that long in my opinion, although it's probably a different time for each player. Did you get at least some confirmation email that the money is coming to you or not? 🙂

I got the initial Withdrawal being processed email, then the next email was the approved withdrawal and money in my e-wallet

Sure, so if you've played here before, you'll know how it goes. 

Do you think you'll try it here again or not? 

Godaften, jeg fremsatte en anmodning om tilbagetrækning for flere dage siden, og da jeg ser klagerne fra andre brugere, er jeg bange for, at dette måske er et fupnummer. Kan du hjælpe mig videre med min tilbagetrækning, som stadig er under behandling?

Hello i am also greek but living in Switzerland. I am struggling with my withdrawals since 12.01 and i keep receiving the same answers in Live Chat of Roby casino.That i should be patient. I have made a complaint, the guys here are trying to help me to resolve it but i am not to optimistic anymore. I will for sure inform everyone, if the problem is solved.

Hello.

May I ask if your account is already verified or if you have to go through the process first?

Is this your first withdrawal there?

hello i have played a bet and they settled wrong as lost, i have speak with them and they dont do anything is there anything else i can do?

May I ask if it is regarding a sports bet?

If so, unfortunately we can't do much, as we have no department dealing with sports betting here.

Could you provide some more details, please?

Jep. Jeg lavede en anmodning om udbetaling på 500,00 euro den 26. marts. Min anmodning bliver stadig gennemgået. Det er nu den 12. april. Jeg har været i kontakt via e-mail og chat mange gange. De siger, at der er forsinkelser i behandlingen. Det virker som om, det er så stort et beløb, at de ikke kan betale.

Nu er udbetalingskontrollen sat op på kontoen, så annulleringsknappen er lige ved siden af ​​den knap, hvor du kan tjekke behandlingsstatus. Hvis du ved et uheld trykker på Annuller-knappen!!

Gode ​​spil og et overskueligt casino i øvrigt, men jeg venter på den udbetaling nu og så lukker jeg kontoen. Det er det, du spiller på et casino for, så pengene rykker hurtigt i begge retninger.