Jeg ville undgå dette casino for enhver pris.
Jeg indsatte €50 og fik en lignende bonus.
Jeg spillede African King-spillet og fik op til €2000, så ser jeg på bonussektionen og indser, at jeg er nødt til at satse bonussen for at klare målsatsningskravene for, at den ikke længere er en bonus. Jeg gjorde dette og formåede stadig at nå €2000, og det gik ind i mine rigtige penge.
Jeg tjekkede min konto i dag og €2000 var gået ned til €250, jeg kontaktede support og fik et svar om, at det ikke tæller mere, da de ville tage x5 gevinster fra min bonus, før jeg kunne hæve. Hvordan fanden giver det mening et kasino?? Jeg vandt bogstaveligt talt pengene, jeg ryddede bonusomsætningskravene og spillede med det, jeg havde tilbage og kom stadig væk med €2k, men nu besluttede de at tage dem fra mig og sænke det til €250.
Kan nogen kaste lys over dette venligst?
I would avoid this casino at all costs.
I deposited €50 and got a similar bonus.
I played the African King game and got up to €2000, I then look at the bonus section and realise that I need to wager the bonus in order to clear the target wager requirements for it to no long be a bonus. I did this and still managed to get to €2000 and it went into my real money.
I checked my account today and the €2000 had gone down to €250, I contacted support and got a reply saying about that it does not count anymore as they would take away x5 winnings from my bonus before I was able to withdraw. How the hell does this makes sense a casino?? I literally won the money, I cleared the bonus wagering requirements and played with what I had left and still came away with €2k but now they decided to take it away from me and lower it to €250.
Can anyone shed light on this please?