Royspins Casino – generel debat (side 4)

The choice is yours, I'd say. 🙏

De lod fristen udløbe uden svar, hvilket smukt eksempel på upartiskhed

Don't try to put "impartiality" in context with an overwhelmed Complaint Team.

We took the time to explain to you how busy they are - and treated you like a decent person. Yet you keep complaining and biting the hand that aims to help.

Go somewhere else, please, and take your stupid assumptions with you.

De bad mig tale med RoySpins, som ikke svarede mig. Er det, hvad det betyder at løse klager?

I bet you understand poorly:

"Thank you very much for your patience. Based on our discussion outcome, it seems that the casino team will contact you soon with more details. Hopefully, we can find a relevant solution for both parties. Please let me know when they do so."

🙏

This is not live chat complaint support, so please - stick with the complaint.

Jeg vil gerne forstå, hvordan et kasino, som du allerede ved, ikke er seriøst og ikke engang løser min klage, forbliver på din top?

RoySpins reagerer stadig ikke på mig!!!

I absolutely don't understand your reaction to this casino. First of all, your complaint is still open and the casino always provides what is required of it when prompted. After the complaint is resolved, we can talk about the fact that it did not resolve it. 

Secondly, here you will find how we review casinos and find out why it is so high. 

For now, you need to be patient and wait because Jozef is investigating everything necessary.

Thank you

Dette kasino, udover at tage tusindvis af euro fra mig, krævede jeg kun €6000.

De giver os mulighed for at oprette successive konti med det samme identifikationsdokument, efter at vi har bedt om selvudelukkelse.

så svarer de ikke, de lader penge indbetale, de spærrer konti, de beholder pengene.

De er manipulerende og præsenterer latterlige forslag til beslutninger og reagerer ikke.

overfladisk, hvorfor holder Casino Guru dig på toppen, når du ved dette?

Er der nogen, der vil give deres mening til kende?

Har nogen nogensinde anmodet om selvudelukkelse på denne side?

Jeg spurgte, og de lod mig fortsætte med at oprette konti og indbetale og bruge!

Casino Guru holder dette casino i toppen på trods af dette!

I've already replied to you twice, so I don't think it's necessary to create several threads about the same casino and the same thing. I'd be grateful if you do. 

Vil de lade min klage udløbe igen????

As far as I can see - no. I'm truly glad you made it to the end.

"We reached an agreement. RoySpins gave me 1000 euros and we closed the topic. You can close the complaint."

Tak til mig, der kontaktede RoySpins direkte, nej tak til dig

Hm, I'm sure you had a hand in it too, but I don't think our team was without merit. I have a feeling you're pretty ungrateful, even though the effort costs nothing but time and people are trying to help you. 

But anyway, I'm glad you managed to sort everything out. 

Du gjorde ikke noget.

Jeg var heldig, at RoySpins var seriøs, ellers ville der ikke ske noget.

Surely the fact that our team tried to get in touch with the casino on every occasion played no role in that.

Do you think they would be so cooperative in the end without the complaint? In my books, a reasonable person would understand the message.

What is left to be said? If you prefer another site to handle your future complaints, and I hope you won't need that again, feel free to do so. 🙏

Radka, med al respekt, men du forstår virkelig ikke noget af det her!

Jeg var den, der talte med RoySpins, Casino Guru gjorde INTET

Let's leave it at that, because I see that you see it as all your own credit. May you prosper in the future.

This casino is the biggest mess I've played in in 9 years. Additionally, access to game history is blocked. I advise you to steer clear of these puke.

Hey, do you have this opinion only because of this fact that you can't get into the game history or is there some other reason ? Did you try to ask support why it is not possible to display it ? Maybe they could help you.