Dette kasino løj og forfalskede data ved at svare på min klage.
De talte om værdien af udbetalinger, men ikke værdien af indskud, og hvor meget de gør for at få afhængige spillere til at sætte deres penge tilbage der.
Casino Guru hos RoySpins er ikke seriøs, den er synlig for alle. Giv det en lav vurdering og tag os ud af toppen.
Hi, I see your complaint has been pending for two weeks.
Anyway, just to give me an overview of the situation, what is this case about ? Did you try to self-exclude in this casino and failed ? Did the casino encourage you to play or was it somehow different ?
Can you please describe the situation a little more ?
Slettet mig flere gange.
Dette kasino har altid sendt mig kommunikation til at spille.
På grund af min sygdom kom afhængigheden desværre altid ud af kontrol og fik mig til at spille.
Dette kasino har altid givet mig mulighed for at oprette nye konti på grund af afhængigheden, med det samme dokument.
Da jeg vandt og rejste mig, kom de straks med beskeder om at vinde mere, og jeg tabte alt.
Dette kasino respekterer ikke loven, endnu mindre ansvarligt spil.
Desuden kommer de med falske udsagn. Efter min mening burde den lukke.
Vær forsigtig, lad dig ikke narre. Det bliver fortsat promoveret af Casino Guru, men der er intet seriøst pålideligt ved det.
Beskyt dine penge og læg dem ikke i dette kasino, de er ikke seriøse!
Thank you for describing the situation. I would say that this is not the right approach for the casino to take if they knew you had a gambling problem. I don't think it's right to encourage a player to keep playing but to close his account. As for the problem itself, I would like to share with you a guide on responsible gambling that might be helpful to you.
However, have you requested self-exclusion as required or in accordance with the Terms and Conditions ?
Also, I see that your complaint is still open and our team will try to help you in this case. We'll see how it all turns out and I wish you a fair resolution. If you have anything new, be sure to let me know.
Ja, jeg har altid anmodet om selvudelukkelse gennem kundesupport.
De ved, hvad de laver! De drager fordel af afhængige spillere.
Hvorfor viser de ikke det samlede indskudte beløb?
De er ikke seriøse.
Casino Guru skal ændre dette Casinos vurdering til meget dårlig, Casino Guru fremmer ansvarligt spil, dette casino gør det modsatte.
No deposit bonus working, I like it
Perfect. Did you also manage to win something from this bonus ? What were the requirements for this bonus ? 🙂
I mit tilfælde beslutter Casino Guru ikke noget på trods af at have alle beviserne.
du er ikke upartisk.
og hold dette Casino i toppen!
Thinking and reading should come first, in my opinion. Please start with his explanation 👈
We are really here to help you for free while you're acting, at least ungratefully. Wouldn't you say?
You're not being fair because you don't waste time learning about the process. 🤷♂️
Radka holder op med at jagte mig.
Er jeg fri til at give min mening til kende eller ej?
gratis? Modtager de ikke kommissioner fra kasinoer? Sig offentligt nej, og jeg holder kæft nu 😂
I'm not chasing you, but you need to understand that such an approach will logically result in a proper response. To be honest, you are willingly trying to dishonor our efforts on our own forum. Ignoring basic facts and making fun of us. I'm not going to stay silent.
If you don't like what we do, let's have a proper debate or leave this site. Now, you just keep dancing around the fact that we get commissions from the casino we investigated and believe they are honest with players. Other sides simply motivate players to play in every casino they can handle a deal with. We are doing quite the opposite.
So, as long as you keep saying what you do, there will always be a response. Simple as that.
Du har allerede alle beviserne for, at RoySpins ikke er seriøs og opererer uden for loven og forbliver i din TOP, det er alt sagt...
Please note that the complaint has not closed yet. I already explained that this is the first step to changing the safety index. Read first if you aim to tutor us. 🙏
"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."
There are steps we need to follow to maintain reasonable and fair calculations. No result = no changes.
Jozef gør et forfærdeligt stykke arbejde! Han har allerede overskredet alle deadlines og giver uskyldige svar.
Hvis du har folk her, som ikke har tid, så lad være med at tildele dem sager.
I'm sorry, we are not interested in your recommendations. When he sees the possibility of helping players, he just won't backup.
Have a great weekend. I'll be off.
Jeg støtter dig ikke?
Jeg har allerede sendt alt! Jeg spildte dage i træk med at sende alt.
Jozef sender og er i sin historie, højst tre e-mails om dagen for alle sager!!!
Det er ikke arbejde, det er fritid!
I didn't say you don't support us - where does this one come from?
It's actually a lot of work. If you don't need our help anymore, just say that to Jozef, because others need our support too. It is no surprise we have the highest number of submitted complaints because the community relies on us more than on anyone else. Think about that for a second.
Jozef svarer ikke til nogen! Tag min sag og løs den i dag
This is a forum, not a marketplace, where your demands will be considered. I'm sorry; you need to wait. There is nothing more I can say.
Du har ret, et marked er ikke så uorganiseret
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
