12 måneder siden
Hvis du vil diskutere noget i relation til Shuffle Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Shuffle Casino – generel debat
10 måneder siden
Jeg lavede et indskud på 100 usdt. Jeg spillede i kasinoet, placerede indsatser. Jeg har indsendt en anmodning om tilbagetrækning til bekræftelse. Jeg sendte straks alt til dem. Der står, at kontoen er blevet verificeret. Pengene hænger bare på hævningen på 160 usdt for 5. dagen. Supporten er væk, de reagerer ikke på noget. Hjælp mig venligst med at løse det!
Automatisk oversættelse:
10 måneder siden
Sounds frustrating.
Have you ever been in any contact with a real person from the casino, at least? Modern casinos prefer to handle verification via third-party apps or at least the document flow is rather automatically accessible from the casino's account.
Anyway, have you tried their socials? I bet freshly established casinos spent a great deal of fortune on marketing, so every negative feedback should meet a certain response. 🤷♀️
It's a tide line, but I would surely try that.
10 måneder siden
Hi everyone,
never had a such strange experience with a bookie.
I recently encountered a frustrating situation with shuffle. I requested a withdrawal over 10 days ago after completing all required verifications. However, they've refused to pay out my winnings, citing breaches of their terms and conditions.
Their reasons for withholding my winnings seem unreasonable to me. They claim I breached terms by using a VPN once (probabily i connected from a device in which the VPN was switched on, never seen a crypto bookie banning vpn) and by engaging in sure bets on their platform (i admit have covered just one of my bets placed on shuffle betting on other bookies). According to them, using a VPN and making sure bets are violations of their terms and conditions.
I believe their interpretation of the terms is unjust and I'm entitled to receive my winnings.
5.1k You participate in the Shuffle games strictly in your personal and non-professional capacity and for recreational and entertainment purposes only;
is this a bookie?
10 måneder siden
Hello. Sorry you've found yourself in this unpleasant situation. You have already submitted a complaint, where our team is actually waiting for you reply, so if possible, could you please click/tap on this link 👈 to inform them about some details, regarding your issue, they need to know to proceed further?
Anyway, from the way you actually write about it, I can not help myself, but I have the feeling you are talking about sports betting. Is that so? Please correct me if I'm wrong 🙏.
As Veronika said, the casino has got this term: "7.4. Any attempt to conceal your true location through the use of a VPN, proxy, or similar service or through the provision of incorrect or misleading information about your place of residence or location will constitute a breach of these Terms of Service." You have mentioned that you probably had on the VPN by mistake, so let's see how the casino will react to that. I am really not sure about this , to tell you the true, so I am eager to see the result. Let's hope for the best here. 🤞
10 måneder siden
Yes! Sportsbetting
10 måneder siden
Hmm, if your whole case is related to sports betting, I am afraid your complaint will be rejected because we don't have enough insight in this area and we don't have a team that would have the knowledge about it.
However, in advance I can suggest some links where sports betting is dealt with and maybe they can help you there and you can try to file a complaint.
You can find them here:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
Let me know if you manage to resolve this somehow, and certainly as far as VPNs are concerned, I would be very careful because in most casinos it's circumventing the rules.
Fingers crossed. 🤞
9 måneder siden
Jeg opretter en automatisk indsats på 0,01 cent og fordobler for hvert tab, med en chance på 50,5% for at tabe og 49,5% for at vinde...
Hvordan sker der i mindre end 100 lanceringer 17 tab i træk?
Hvad er chancerne for det?
En anden ting, hvis du placerer simple indsatser på 0,01 og roterer systemet rimeligt, vil det opretholde lige og vekslende resultater, mellem tab og gevinster, bare pause og placere en høj værdi, for eksempel 50 usd og af 7 kast er 6 tab, ikke Du kan tro, at resultaterne ikke bliver manipuleret...
Automatisk oversættelse:
8 måneder siden
Hello,
that's an interesting count. I'd say you should also mention which game you play, so we can develop some kind of opinion based on the regular RTP and its volatility.
In general, when you play slot games with high volatility, most of the time you won't win. But when you're lucky, most likely you will gain most of the losses.
The higher the volatility, the more "dead spins" you will most likely experience. This way does not suit everyone, of course.
If I may add another general note, I'd like to mention the statistical RTP:
If a game's RTP is 96%, it means that if you start with $1,000,000,000 and then play 1,000,000,000 rounds at $1 each, then you should end up with approximately $960,000,000 dollars.
So, what you describe sounds perfectly normal to me.
Frankly, I'm not entirely sure you are talking about slots too.
Well, let us know, please.
8 måneder siden
Jeg spillede terninger. 49,5% chance for at vinde og 50,5% chance for at tabe, for at profitere 100%...
I tusinde runder ville det ideelle være at have 495 sejre og 505 tab... Hvor stor er chancen for at have 17 på hinanden følgende tab på mindre end 100 kast?
Hvis du spiller 1 cent, forbliver denne sandsynlighed, varierende op til omkring 60% af effektive tab, men i mindre end 100 afspilninger vil du have 17 tab i træk, jeg fandt mod alle odds, en chance på 65k...
Redigeret af forfatter 8 måneder siden
Automatisk oversættelse:
8 måneder siden
Dice!
Aaaah, in that case, please do not consider my previous slot-oriented response 🙂
Is it somehow related to the Shuffle Casino, please? I wonder whether we could get feedback from the casino too.
8 måneder siden
yes, this happened in the game Dice, in Shuffle...
7 måneder siden
Trash management that will scam the dog shit out of you by ignoring you, delaying a response, or outright just disable your account when and if you complain at all about not having been given what you are entitled to through warranties and promises.
Redigeret af forfatter 7 måneder siden
7 måneder siden
Hi, could you please tell me what happened in the casino ? Did you have any problem with your withdrawal or did the casino take your winnings ?
Could you help me with a description of the situation so we can look into helping you. At least try to. 🙂
7 måneder siden
So I began partnership with Shuffle in Feb earlier this year. I spoke with Cam initially, who suggested I would prefer rev share to start and I confirmed I would like to do that. He put me in touch with Cal and between these two conversations I began to onboard players.
Cal and I discussed current offers and said he would only give me a %25 wager commission structure and that if increased volume by %300 I would be able to change to revenue share.
My deal began on Feb 13th, and it wasnt until March 30th that my commission rates were changed. Since Feb. 13th I have had $2,640,000 in volume with $6,290 in affiliate earnings. The overall lack of care to adjust my rate led to me losing roughly $9,000 in earnings on a wager structure and more than $35,000 in rev share.
During this time I incurred a net loss of $22,000 from my own play while also further spending of $3,000 to build integrations for this. It was here, that I asked for and was granted to create multiple accounts for this.
2 days ago my account from the airdrop period was disabled following 9 days of asking Cam for lossback and being ignored. When I asked why, I was told for multiple account use even though the account that was disabled was excluded from betting along with my affiliate account. I requested previously for them to be in order to manage tracking of earnings more accurately. I also want to emphasize that I was never asked to submit any documentation as to KYC before my account was disabled.
Cam eventually told me I needed to be platinum to get a lossback, even though through my work with him he has dozens of times awarded players below Gold VIP for me lossbacks as it is a standard welcome offer for anyone who can coordinate such
Whenever I ask for something I get the whole "talk with support" who then tells me "submit an email" and if I ask others, I dont get any reply whatsoever on any of these methods and ultimately I am left holding the burden of the outstanding liabilities.
I have never met a more disrespectful and inconsistent outright deceptive group of individuals in my life. I generated 250k in my first 3 weeks with them and received zero support or appreciation for my hard work and reputation.
7 måneder siden
Hey, thanks for sharing your bitter history.
Needless to say, I would strongly advise you to visit an affiliate-focused forum, such as GPWA
(direct link here 👈).
Though I appreciate your update, we, aside from GPWA, are solely focused on supporting ordinary casual players. Sadly, your issue is far from our current reach.
7 måneder siden
Well, my problem is that it hurts me both casually and professionally. I submitted a complaint regarding my player account being closed and you rejected it even though I hadnt made any claim about affiliate revenues that were withheld. My player account is still -$1,794 for one and others are -$3,000~ in withheld funds aside from my partnership.
7 måneder siden
Well, according to what I saw, you mentioned some affiliate stuff and that's why it was rejected and as Radka said, your problem is far from our reach.
Anyway, did you try the page that was recommended to you ? That might be helpful and you would probably be able to find out more. 😕
7 måneder siden
Din historie om din rejse ind i online casinoernes verden er imponerende! Jeg var især glad for de fremragende funktioner. Jeg startede også med et online casino, og jeg kan anbefale at prøve et krypto casino - det er sikkert og bekvemt https://shuffleq.com/
Redigeret af
Romi 7 måneder siden
Årsag:
CG link added.
Automatisk oversættelse:
7 måneder siden
I have moved your post here to the official thread of this casino. If you like, you can describe more some of your experiences here, so it'll be helpful for other players as well. You can also write a review for this casino, just by using this link.😉
