Slotlounge Casino – generel debat (side 3)

Yes, you're right. I understand what you're saying. Yes, the account is still open, and it hasn't been blocked at my request, which I have every right to do according to the casino rules. I'll reopen my complaint today.

Hi, the thing is, it's hard for you to accept the fact that I'm a scammer, but you know perfectly well that proving a casino is a scam is difficult. I'll even give you an example in this situation. I write to them to permanently block my account, but they ignore me. We understand that they're doing this intentionally, but we also understand that they'll justify it by saying they're busy and need time to respond. And of course, after I file a complaint, they'll immediately block my account! So, my complaint won't change anything, and you know that perfectly well. I won't be able to get my money back because they can always justify themselves.

Here you can see the correspondence

Here you can see the correspondence

Here you can see the correspondence

Here you can see the correspondence

Here you can see the correspondence

Here you can see the correspondence

Here you can see the correspondence

We all know perfectly well that the player's rights are not protected, yes, I understand that your team is trying to help us players, but it is very difficult to prove your case since they are not using sanctioned measures.

Hello, there are only two options:

1) you ask the mediator to reopen the complaint and then check all your concerns.

OR

2) you do not reopen the case, and then there is nothing to talk about on the forum

As you know already, we cannot investigate or properly respond to such posts because this is a forum, not a complaint. Can you kindly think about the situation without frustration? I would love to help you, but you need to take the first step.

I have reopened my complaint and will await your response. Thank you.

I filed a complaint again, by the way, I also lost $1,340 to them, despite the fact that I wrote to them to block me because I am a very gambling person, but they ignored me.

Yes, I understand that much, and the mediators will review the rest; do not worry, please. You'll surely get noticed. I wish you the best with the case.

Hello, how can I restore a complaint?

Hello, glad you gave it a thought.

Search your complaint for the "reopen" button, please. If the button is missing, you need to contact your former mediator by email, which is also in the complaint.

Hello, yes, I wrote to your email, but unfortunately there is no answer yet.

Hello, just to avoid misunderstandings, the reopen button is missing in your complaint is that so?

When you emailed us at our email, did you mean Kristina, please? I just want to spare you unnecessary delay.

Yes, there is no resume button, yes, I wrote to Christina yesterday.

Thank you, in that case all is well; just please give Kristina some time to get to your email. She will surely get back to you.