Could you try to delete the cookies or try from another browser to get in and write to the complaint ? If that doesn't work let me know. I saw that the ball is in the casino's court so I hope they will reply and give relevant information.
Hello,
I have asked for a withdraw 8 days ago(6 working days passed) and casino didn’t proceed with the withdraw of 100 EUR.They facing delay they say, no one tells me what is really going on!!I saw that almost everyone here have a problem with the withdraw?How did you manage to get your money?
is this casino paying really. They say that fast payment three working days max. But this delay huge. It is the first time that I am waiting so much time.
Bror, jeg som har spillet siden starten af året laver udbetalinger, nogle gange tager det op til 14 hverdage, nogle gange hver 3. dag. Det har at gøre med volumen nu tror jeg de gør alligevel.
Sorry!!14 days for a withdraw????unbelievable!!
Sagen er den, at de går sammen, bror
Apologise but I am not agree!!I am waiting 8 days now and we are living in 2024. All the translation currently are almost automated. The 8 days in our days is totally unacceptable for no reason….
Bror, åben en klage og forklar hvad og hvordan.
thank you live !already did this..
Hello,
I have asked for a withdraw 8 days ago(6 working days passed) and casino didn’t proceed with the withdraw of 100 EUR.They facing delay they say, no one tells me what is really going on!!I saw that almost everyone here have a problem with the withdraw?How did you manage to get your money?
is this casino paying really. They say that fast payment three working days max. But this delay huge. It is the first time that I am waiting so much time.
Hi, you say that the casino didn't tell you anything more than that it's delayed yes ? According to what you had a chance to read it's true, sometimes it takes time to send money from the casino and I can see that another player also helped you at least with his experience.
Anyway, do you have a verified account here ? Is this your first withdrawal here ?
In addition, we give casinos exactly 14 days to sort out everything that is necessary and send the money. So if nothing changes after that time, be sure to let us know and we'll try to help.
Hopefully it won't be necessary and you will come back with an update that you have already received the funds. 😉
My account don’t need veryfication at this moment. It is my first withdrawal. However they didn’t providing a reason behind the delay. We are currently on the 10th day.
Thanks for the informative answer. I hope this will be resolved as soon as possible and you will get your money or a reason for what is happening. I assumed it might be verification but since you say it is not, then it must be something else.
Anyway, we will have to be patient and wait and see what happens next and if nothing happens then our team will come in and try to contact the casino.
Good luck. ☘️
Hej, jeg vil gerne nå kasinoet, men chatten virker ikke!!
Tror du virkelig jeg får de penge jeg vandt????
Anmod om information
Have you tried to reach them by email? I saw you have successfully submitted a complaint here with our team, so hopefully your issue will get solved. Please keep us informed.
Jeg tilslutter mig listen over dem, der er snydt af dette casino. Jeg havde ventet i to dage på at få udbetalt 500 euro, og i dag aflyste de det og sagde, at det var på grund af problemer med leverandøren. Jeg har anmodet om det igen, og jeg skal selvfølgelig vente 3 dage mere. Efter at have læst, hvad folk her siger, er jeg kommet til den konklusion, at jeg er blevet snydt.
Har nogen formået at få løn?
Jeg har endnu ikke modtaget feedback på min udbetaling.
Ville de ikke have dig til at bekræfte dig selv?
Fortæl mig venligst, jeg har det problem, at chatten ikke virker.
Please, kan nogen hjælpe mig?
Jeg sendte dokumentationen, så de kunne bekræfte den, og de fortalte mig, at det ikke var nødvendigt. I eftermiddags fortalte de mig, at de yderligere 3 dage ikke starter før i morgen, og hvis de bekræfter det, da de fangede weekenden, som jeg glemte indtil mandag
Kan nogen hjælpe mig med at gøre krav på det?
Jeg tilslutter mig listen over dem, der er snydt af dette casino. Jeg havde ventet i to dage på at få udbetalt 500 euro, og i dag aflyste de det og sagde, at det var på grund af problemer med leverandøren. Jeg har anmodet om det igen, og jeg skal selvfølgelig vente 3 dage mere. Efter at have læst, hvad folk her siger, er jeg kommet til den konklusion, at jeg er blevet snydt.
Har nogen formået at få løn?
I can understand that you feel this way, but in my opinion, it is really soon to know. We usually give casinos 14 full days to process the payment, especially when it comes to the first one. So hopefully they will be able to send the money shortly, and everything will be just fine. Surely let us know about any further progress regarding your withdrawal.
Ok, jeg håber ikke det tager for lang tid og jeg kan skrive at det allerede er løst.
Mange tak for hurtigheden 🙂
Hej,
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