Spinanga Casino – generel debat (side 34)

Jeg har kun 2 anmodninger tilbage at bekræfte, som jeg bliver ved med at blive afvist

dette er en selfie, en opgørelse af skatteregningen for den periode de ønsker og en lejeaftale, som jeg ikke har mulighed for at sende, fordi jeg bor hos mine forældre, og der står ikke noget på mig

hvordan skal jeg komme videre?

Could you tell us more details about this, please?

What kind of voucher were you supposed to get, and have you tried to contact the support of the casino?

In order to try and help with this situation we need to know more, so please reply as soon as possible.

In this case, I would surely suggest filing a complaint here with our team. We will try to help with your verification process and hopefully the casino will also communicate with us, so everything can be solved.

Please follow this link where you can submit it and describe everything in detail for better and faster communication.

How would you say that the casino communicates with you? Do you get help from the support whenever needed or not that much?

Hej jeg ville vide, om dette spinanga casino betaler, når du hæver pengene, eller er det et fupnummer. Jeg har lige lavet min første udbetalingsanmodning i dag, og jeg er lidt bange

Dette er et kontor, der ikke betaler!

Hej, det viser sig, at jeg er meget ængstelig. I dag har jeg lige anmodet om at hæve penge fra Spinanga kasinoet, men efter hvad jeg læser, er indbetalingen meget forsinket, og nogle gange kommer den ikke engang. Jeg er ret bange, for det er frustrerende, at man efterlader pengene, og så kan man ikke modtage noget.

Hello. If you read through this thread you will really find out that this casino is usually late with the payments, but usually players do get paid.

If you see that is really going on for a long time, we are here to help. Just bear in mind that usually we give casinos 14 full days to proceed with the payment.

I believe it is your first time withdrawing from there, right? Were you asked to go through the verification?

Hej godmorgen. Ja, det er korrekt. Det er første gang, jeg trækker mig tilbage fra dette casino. I øjeblikket har de ikke bedt mig om nogen verifikation, men det udelukker jeg ikke, at de gør.

kan du hjælpe mig Kasinoet vil heller ikke betale mig..

Please surely keep us updated about everything regarding this.

We usually give casinos 14 full days to proceed with the payment before we intervene. So, if you see that it is really taking long, let us know, and you will be welcome to file a complaint, so our team can help.

Don't worry, we are here for you. Ok?

Tell us more about the issue with this casino, please? Only that way we could be able to help.

Also, please let us know if you have the same issue here, or was it just a mistake that you posted to both threads?🤔

Mange tak, jeg vil under alle omstændigheder holde dig orienteret gennem den generelle hjælpechat. De har allerede givet mig den runde, at det vil tage lang tid, siden de har en stor mængde af anmodninger.

Did the support inform you about this situation? That they are overloaded with withdrawals?

Please know that it is nothing unusual, to tell you the truth, that it can happen. Hopefully they will be able to resolve everything soon, and you'll get your money, though.

We'll be waiting here for your next update.

For øjeblikket modtog jeg i dag den første e-mail om, at en af mine 3 udbetalinger blev godkendt, og hvad mere er, jeg har logget ind på min bankkonto, og den første er ankommet. Sandheden er, at jeg er overrasket, hvis ikke, så for den del håber jeg, at det kommer så hurtigt som muligt. Jeg har stadig 2 udbetalinger mere at bekræfte og ankomme. Da jeg lavede 3, vil jeg holde dig orienteret.

This sounds really promising. Thank you for this update and come with another one soon, please.😉

So it really could be that some delay was there because of the many withdrawals made. What do you say?🤔

Hej, jeg har et spørgsmål, Spinanga Casino, jeg forstår, at det tilhører Rabidi NV-gruppen.

Jeg ved, at denne gruppe har andre kasinoer, er der et problem, hvis jeg har konti på alle kasinoer, der tilhører den samme ejer?

Hello, I don't see any problem if you have accounts in every casino from this group. Why do you ask, do you have any suspicions or something that should be wrong? 🙂

Det sker, at jeg har været registreret på næsten alle deres casinoer siden sidste år, og fra det ene øjeblik til det andet har de lukket min konto på næsten alle deres casinoer uden nogensinde at have brugt dem.

Men jeg er også registreret på andre casinoer, som jeg har fundet ud af, som også har den samme ejer, og mine konti forbliver aktive uden problemer.

It would probably be best to know why some of your accounts were closed, but if you can use other accounts without problems, I don't see an issue. If the casino closes your account, they have the right to do so as long as you have no funds there and they decide to do so. Unfortunately, in some of these cases they do not have to give a reason. 

However, as I said, I don't see why you can't open an account at another casino from that owner unless you have done some kind of abuse or fraud against the casinos where you have had your accounts closed. 

De er faktisk et casino, som jeg aldrig har brugt, jeg troede bare på regnskabet, for ifølge din vurdering var de et sikkert casino.

Denne lukning af mine konti kom efter en privatlivsopdatering, jeg modtog flere e-mails fra deres forskellige casinoer, med de samme oplysninger, jeg tør godt sige, at de er en kopi og indsæt af den samme besked.

Der er nogle casinoer, hvor de ikke har lukket min konto, og jeg kan fortsætte med at bruge den, min tvivl var, om det var en overtrædelse af deres vilkår og betingelser, da jeg forstår, at du ikke kan registrere dig mere end én gang i samme casino.