Spinanga Casino – generel debat (side 7)

Understand. Thanks for clearing that up.👌

Sorry for the waiting, really. What I would like to know, is what could cause this delay, actually.🤔

So are you thinking about filing a complaint now? I would say, it could help, hopefully.🤷‍♀️

Thank you. That is what I reckon, as well.👍

Godaften for omkring en måned siden åbnede jeg en konto i dette casino, jeg spillede alle bonusserne, og så satte jeg mine egne penge med en masse på et tidspunkt, hvor jeg vandt, og jeg hævede 1000 euro 500 og 500, da det har en grænse, det har været 8 dage og pengene er ikke kommet i kontakt med mig hver dag med saport og de siger klassisk til mig bare rolig og undskyld og vær lidt tålmodig og økonomiafdelingen er i sidste fase af behandlingen og sådan, men der er ingen udvikling skal jeg begynde at bekymre dig?

Kalhmera. As you can see, I have moved your post to this official thread of the casino, where you can read in the posts about, that there are quite few players with the same issue as yours. I hope it is just something temporary, actually, and the casino will be able to sort it out soon.

I have seen your complaint, and it is a little too soon to know how it will go, but I hope we will get to the best resolution of it. Try to be a little patient, please, as that is the only thing you can do right now, I reckon. If you have any updates, do not forget to inform us, please.

Jeg har nu indgivet en klage. Jeg har ventet i 15 dage nu.

Hello guys, i won money in their site 5 days passed and no I didnt receive any money they tell me , there is a delay with my withdraw. They don't answer my email and also they don't have a support center to call. Anyone know this site if its scam?

Hello Nuggetps!

Sorry for waiting so long.

Did you already did the verification process? Because sometimes that is the reason why the payments are delayed, so if you still didn't do that, please make sure to do it soon in order to get the payment faster. Not so good that they don't respond or don't have any support center, that is weird, as casinos should have support centers for their players. I checked the site, in fact it seems really good casino , with High Safety Index, but keep in mind that SI doesn't mean or help to get the money faster. Also, if you go through this thread, you can see that other people from your country have the same issue. In my opinion, this is just a matter of time, and I am sure you will get your money very soon. 

Anyway, let us know for any change. Stay in touch with us!

Good luck!

I think it's the right step since you've been waiting enough, so let's see where our team gets to and hopefully they'll be able to help you. 

If you have any updates, let us know.

I'll keep my fingers crossed for you. 🤞☘️

Godaften, jeg foretog en udbetaling den 17/3, og jeg har stadig ikke modtaget mine gevinster. Jeg sender beskeder hver dag, og de fortæller mig, at jeg skal være tålmodig og vente. De bad mig ikke om bekræftelse, og når jeg fortæller dem at sende mig nogle dokumenter, siger de, at de ikke er nødvendige, og at hvis de er, vil de bede mig om dem. Når jeg spørger dem, hvornår jeg får overskuddet, siger de bare rolig, du får dem. Det er den 10. dag, og den er stadig i behandlingsstadiet.

Hej, jeg anmodede om en tilbagetrækning for 18 dage siden, og efter 13 dage blev bekræftelsesprocessen endelig aktiveret. Jeg uploadede dem alle, men afsnittene: 'Transaktionshistorik' & 'E-wallet-ejerskab' blev afvist. Jeg uploadede så ALLE billederne af de forskellige transaktioner med tal, dato & tid flere gange (Krypto, Mifinity & Bank) og det blev afvist hver gang. Jeg har uploadet alt synligt og individuelt, jeg er bange for at de vil forsøge at snyde mig...kan du hjælpe mig?

They didn't ask me for any verification process! I even did live support and they said its not needed yet! Hope they pay soon otherwise really sad with spinanga

super delay on withdrawal. 10 days and they still dont know when my withdrawal will finish.

Kalhmera. If you have a look at this tread, you will actually see that many players have got the same problem with this casino. We were not able to find out, what is causing these delays, as for now, unfortunately. Hopefully we will have some new updates from the players soon, and as for now, we just need to wait, what will happen, to tell you the truth. Did you have any successful withdrawal at this casino before, or is this your first attempt?

Det er den første hævning, jeg har foretaget, og jeg har aldrig indbetalt penge før, før jeg modtog den hævning, jeg har foretaget. I dag er det 11 dage, og jeg har ingen opdatering.

Hello. I am really sorry you have to go thru this. Have they explained to you why exactly were those documents rejected? Was it, perhaps, because of the wrong format, or that they weren't showing what they needed to see?🤔 I'm just trying to figure out the reason, as you can see.

I would really recommend to you to file a complaint here with our team, so they can have a look into this issue, and try to sort it out for you. If you need our help, just follow this link, please. Let us know whenever you get any news from the casino, please, we'll be waiting for your reply.

I hope everything will be explained soon, from the site of the casino, about all the delays of the payment. It seems really strange to me, that we have here so many players with the same issue. Please, just keep us updated what is going on with your withdrawal, and if you feel, you need our help, do not hesitate to contact us.

What did the casino say to you about the delay, if anything? They have quite a few issues like yours at the moment, as I can see in this thread. Whenever you feel like filing complaint, please let us know, and we will try to help, as soon as possible.

Hej jeg har brug for hjælp jeg har 240 tilbagetrækning fra 18. marts på Spinanga og vi er på dag 27 og der er intet og jeg har endnu en i dag på 500 og der er intet SN desperat ved at læse anmeldelser mine arme er faldet af kan nogen hjælpe mig med at hjælpe ?

Hello, as you can read in this thread, you are not alone at all. We give casinos 14 days to sort out their withdrawal process. 

Anyway, did they tell you why it's been almost two weeks ? Have you verified your account with the casino yet ? 

Let me know.