De skriver til mig, at jeg ikke behøver at sende mine dokumenter, og chatterne svarer altid på samme måde, som der er forsinkelser i betalingerne for mange forespørgsler. Men efter min mening vil jeg aldrig se mine penge igen😔
Hello, as you can read in this thread, you are not alone at all. We give casinos 14 days to sort out their withdrawal process.
Anyway, did they tell you why it's been almost two weeks ? Have you verified your account with the casino yet ?
Let me know.
De fortæller mig, at jeg ikke har brug for dokumenter, chatten fortæller mig, at jeg skal være tålmodig, og jeg ved ikke, hvad jeg skal gøre mere
Jeg har nu sendt ham kørekortet og sundhedskortdokumenterne til KYC, nu venter jeg på svar, lad os se hvad der sker, lad os håbe på det bedste.
Det er den første hævning, jeg har foretaget, og jeg har aldrig indbetalt penge før, før jeg modtog den hævning, jeg har foretaget. I dag er det 11 dage, og jeg har ingen opdatering.
Well, I guess there is little we can do for any of you now 🙁. Obviously, the casino is experiencing some sort of issue, and as a result, many players found themselves here on the forum describing the same things. 🤷♀️
I suggest you wait a bit more, I'm sorry. Honestly, I would not expect payment during Easter. Pray I'm wrong....
Selv nu, hvor jeg har talt med live chatten, forventer jeg det samme og sådan. Jeg sagde, at de skulle sende dokumenter, så de kan gøre det hurtigere, de fortalte mig, at min konto ikke behøver bekræftelse.
We wont receive our money till Easter? wow that's really sad
I asked them on live chat(i mean the bots this site have) to force me to verify my account but they also told me its not needed.... so rip
The worst casino. They sent me messages to make deposit with bonus because I am VIP member. I made the deposit and they give me nothing. I asked them and they told me that the bonus will be activated on the next deposit. Tow days later they sent me email and they told me again about bonus. Guess what. Nothing again. Don't trust them.
De fortæller mig, at jeg ikke har brug for dokumenter, chatten fortæller mig, at jeg skal være tålmodig, og jeg ved ikke, hvad jeg skal gøre mere
Frankly, based on this whole thread, it seems the casino is on hold. Under such circumstances, I suggest waiting, though I understand it's not very convincing.
Just try to hold on, and hope for the best. The way I see it, you are on the list, they just have to get to you eventually. 🤞🤞🤷♀️
In most cases, Easter is considered a banking holiday, so I'm assuming that for the casino, which is already delayed with their payouts, banking holidays mean another delay. Of course, I hope, I'm wrong completely.
Selv nu, hvor jeg har talt med live chatten, forventer jeg det samme og sådan. Jeg sagde, at de skulle sende dokumenter, så de kan gøre det hurtigere, de fortalte mig, at min konto ikke behøver bekræftelse.
Hmm, I'm sorry, but in my opinion, sending unnecessary documents won't help deal with the delay.
I have no idea where the initial delay took place, and when they say the verification is not necessary, I would try to believe that.
Needless to say, I understand your good intentions, of course. I'm really sorry you too are in this mess, and hope for the best!
Jeg har nu sendt ham kørekortet og sundhedskortdokumenterne til KYC, nu venter jeg på svar, lad os se hvad der sker, lad os håbe på det bedste.
Many issues have been resolved through cooperation. To me, it seemed like the KYC was not necessary. Has anything changed, please? I hope this brings you closer to your withdrawal. I really think they just have to get to you. Try to hold on, please.
The worst casino. They sent me messages to make deposit with bonus because I am VIP member. I made the deposit and they give me nothing. I asked them and they told me that the bonus will be activated on the next deposit. Tow days later they sent me email and they told me again about bonus. Guess what. Nothing again. Don't trust them.
No wonder you are not very fond of this casino. Lure players to deposit through the promised deposit bonus, such an offer should be honored.
This is scam casino , I open complaint on ask gabmlers forum https://www.askgamblers.com/casino-complaints/spinanga-casino-witdrawal-not-delivered-for-8-days
Sorry about this situation, really. I can see your complaint, here with our team, where they haven't intervene yet, because of the 14 day time frame, which is a standard proceeding whenever comes to this kind of issues with the withdrawal. Probably you have already read the other posts in this thread, where you can see, that the casino has put on hold many withdrawals of its players lately. I know, that it is a frustrating situation to be in, try to be a little patient, though, so we can find out what exactly is going on in this casino. Our complaint team will do their best to help you out, for sure. Please keep us updated, whenever you have any news regarding your case.
Jeg så, at de i spam-e-mailen sender mig en bonus-e-mail, hvis jeg indbetaler, men der er ingen omtale af udbetalingen, og det er et mysterium, jeg er forbløffet over et i sidste ende sølle beløb. Men vi venter alligevel, der er ikke andet tilbage for mig at gøre
Dude, jeg har ventet på 3 udbetalinger siden 3/18, og de siger alle, at alt er i orden, de vil opdatere på grund af volumen, de er ikke blevet foretaget for tilbagetrækning, og jeg er bekymret
I dag er det 14 dage siden min himmelfart og stadig ingenting. Jeg talte med dem igen og igen, og de sagde det samme til mig at være tålmodig, og at der ikke er noget at bekymre sig om. Jeg tror aldrig, jeg får mine penge tilbage.
14 arbejdsdage? Det er også katolsk påske, jeg ved ikke hvad jeg skal sige... kan vi ikke gøre noget? Hvis det bliver sådan, malede jeg det, jeg regnede sådan her
Vi regner alle med vores overskud. Jeg ved ikke, hvad jeg skal sige om dette casino længere.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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