Sportaza Casino – generel debat (side 5)

For at være ærlig, de er de værste, punkt 1, RTP'en er urealistisk, du spiller og spiller og køber, men du får kun 5 til 20x højst, du får ikke mere end det, du har ingen chance for at vinde fra spilleautomaterne og vigtigst af alt, de er ulovlige, alle casinoer skal overholde OASIS-blokeringssystemet, du kan stadig tilmelde dig og spille penge væk hos Sportaza, selvom du har en blokering, der er til for at beskytte spillere, så snart når du anmoder om en refusion bliver du simpelthen blokeret, der er to muligheder, enten betyder et lovligt casino at stoppe Oasis-blokken og være ulovligt, hvilket er endnu værre, jeg fraråder at spille med dem, de vil bare snyde folk og du skal tage retslige skridt mod dem og gå til retten for at få dine penge tilbage.

I think it would be good to follow your complaint regarding this matter. Every one is free to do so here 👈

If I understood that correctly, you are convinced the casino closed your account due to a self-exclusion request done by OASIS just by banning you?

I just hope it is a poor translation. In any case, may I know where you informed the casino about your addiction, please? Was it before or after you deposited?

Meget simpelt og kort opsummeret er det, at spillere, der er afhængige, ansøger om OASIS-blokken, og bliver du blokeret via Oasis, skal du ikke have mulighed for at gamble, online casinoerne skal overholde reglerne, og ud fra udseendet af ting har et kasino som Sportaza ingen licens i Tyskland, hvilket betyder ulovligt, eller de har en licens, men overholder ikke Oasis-blokeringssystemet, og som en spiller, der ønsker at beskytte sig selv mod denne slags ting, jeg kræver, at du overholder reglerne, du har ret til at kræve pengene tilbage fra ulovlige kasinoer, og det er præcis, hvad jeg mener, fordi det vil fungere gennem retssager, men jeg vil gerne give dem en chance først, før vi tager retslige skridt

Hello, I feared it would come to this point eventually...

Well, many players tend to think once they self-exclude through certain tools, all online casinos are immediately informed about that and will no longer allow those players to play. Sadly, the truth is very complicated. I tried to find out more details about which casinos may be included in the OASIS system but was not lucky.

The thing is that the offshore companies, and you said that yourself, do not cooperate with your local authority; thus, they are not aware of the blocks until you inform the support.

Quoting from our own problem gambling program:

"There are currently two basic levels of self-exclusion:

Single-operator level: Typically, when self-excluding in an online casino, the self-exclusion does not extend to other operators. This creates a problem: self-excluded players can freely access and play at other casino websites, bringing the overall effectiveness of such self-exclusion schemes into question. The Global Self-Exclusion System (GSES) was created to offer a solution that eliminates this problem.

Nationwide/license-wide level: Some countries and online gambling regulators, such as the UK, Sweden, or the Netherlands, operate wider self-exclusion schemes, which require their licensees (operators) to be part of nationwide (license-wide) self-exclusion schemes. These allow players to self-exclude from all casinos licensed in a specific country or by a specific regulator at once, creating a better level of protection."

https://casinoguru-en.com/global-self-exclusion-initiative/assistance-tool 👈

Here come my questions:

"may I know where you informed the casino about your addiction, please? Was it before or after you deposited?"

I can only imagine how difficult this whole situation must be.

Dette var selvfølgelig efter min indbetaling, alle der søger forsøger altid at finde smuthuller for at kunne spille og disse smuthuller må ikke eksistere.

Og det var mit problem, at jeg fik lov til at registrere mig hos Sportaza på trods af Oasis-forbuddet, og som følge heraf led jeg skade igen, fordi jeg spillede penge væk.

og min advokat fortalte mig, at websteder, der ikke har en licens i Tyskland, er tvunget til at refundere tab, fordi de opererer ulovligt. Men han sagde, at det hele skal afklares med operatøren, altså casinoet, før han anlægger sag, og det er det, jeg prøver at gøre nu.

In this case, if you deposit first and then ask the casino for self-exclusion, the casino couldn't know that you have gambling issues and therefore couldn't be able to stop you from deposing.

Do you get what I mean?

Unfortunately, it is really impossible for them to predict something like this.

Let's leave it to our complaint team, though, and see how they could help you in this situation. Don't get any bad conclusions for now, please. 🙏

Det handler ikke om, hvorvidt kasinoerne ved det eller ej, det handler om, at kasinoerne i Tyskland skal have licenser, og hvis det ikke er tilfældet, så skal de refundere en tysk spillers indskud, fordi de opererer ulovligt, og hvis de formodes at være lovlige og have licenser i Tyskland, så skal de holde sig til Oasis-blokeringssystemet, og jeg tror, ​​Sportaza er et ulovligt casino, der ikke kan spilles fra Tyskland 😉

I sidste ende, hvis de refunderer mine penge, vil jeg bestemt ikke drage de forkerte konklusioner, medmindre de ikke gør noget, så vil de blive sagsøgt, der er ingen anden mulighed

vent og se

Actually, when it comes to the current state of self-exclusion, it is about that: as long as you play outside the German jurisdiction, you won't be protected by OASIS. This is what I was trying to bring to your attention. It is almost the same as expecting German standards from products bought off shore through eBay coming from another country.

I imagine this question won't be pretty nice, but may I know whether you consider this casino to be "illegal" at the time you made the deposit? My point is, Why don't you stick with the GGL-licensed sites if you now call the offshore casino responsible for being illegal to you?

Allthough I guess it is fair to say that attroneys always tend to approach the matter a bit differently than us.

I hope you understand the matter is not that easy to address, and I understand where your expectations and opinions come from, but your choices were actually yours; is that so?

Let's just try to help you understand this topic better to also help you be better protected next time.

Nå, jeg tror ikke, vi kommer længere, og da det er et kasino i udlandet og ikke har en licens, vil de ikke bare gøre det, jeg spørger om, og svaret på dit spørgsmål er: nej, Jeg vidste ikke at siden var ulovlig, siden drives af en tysk streamer som faktisk kun køber sider der har licens i Tyskland. Men som sagt synes jeg det er ærgerligt at folk der er afhængige altid har mulighed for at spille, for sådanne casinoer lader altid spillere fra Tyskland registrere sig, selvom de ved at de ikke har en licens, så er der mange sider der gør har ikke en licens i Tyskland, men de lader ikke spillere fra Tyskland registrere sig, fordi de ved, at dette er ulovligt 👍 I sidste ende vil jeg ikke bruge meget tid på at skændes om 1803 euro, men jeg vil rådgive alle for ikke at spille på sådanne kasinoer, for enhver spiller skal vide, at det er ulovlige kasinoer, som overhovedet ikke er ligeglade med tyske love.

Oh, you got there through the streamer, I see.

Well, I agree with you that the current situation of self-exclusion is very far from being in its ideal state. At least you now know how it really works and what to expect, despite the fact that I can only guess whether it will be beneficial to you or not. I would also like to remind you of the possibility of using the SEAT.

Since I firmly believe the combination of its functionalities may help you stay away even from some off-shore casinos. It's certainly better than nothing. If your interested, the tool is still there: https://casinoguru-en.com/global-self-exclusion-initiative/assistance-tool 👈

Jeg har indsendt en anmeldelse for disse personer, men jeg kan ikke se den. Jeg indsendte også et depositum om søndagen, der ankom mandag ugen efter. En skændsel aldrig set før!. Deres hensigt er at få dig til at miste tålmodigheden, så du tilbagekalder den og spiller den igen tabende!!!., undgå at registrere dig på sider som disse, der foretager tilbagetrækning af betaling 3/5 hverdage ... de er en bande tyve.

Hello, your review has already been approved, so you should see it. 

As for the withdrawal, do you feel 3-5 days is too much? I think there are many casinos where it takes much longer. Of course it's always good to know the reason why it's happening. Did you ask the casino if this is a problem?

Det burde være øjeblikkeligt, eller i det mindste den anden dag!! Det synes jeg.

Then you'd probably be disappointed at most casinos because I don't think it's quite standard to get your money so quickly. Do you play in any casinos where this is the case?

Godmorgen...Jeg har ventet siden den 27/02/2025 på min hævning på 400 euro fra sportaza casinoet...i live chatten, det eneste de fortæller mig hver gang er, at jeg skal være tålmodig, og at der er en arbejdsbyrde, og de ved ikke, hvornår det vil blive afsluttet, da de ikke tilhører finansafdelingen...de har aldrig fået besked på at sende en e-mail, men jeg har aldrig modtaget et svar. din.

I appreciate the casino it's fair enough to admit the delay due to workload. It is not as usual as one may think. Answering every email concerning delay costs employees a certain amount of time, so I think it may be sort of an explanation.

If nothing changes in the meantime, would you mind giving us an update the following week?

Just in case you could use some help later on. Of course I hope that won't be neccessary.

Hej, jeg vandt €6.700 på Casino Sportaza! Jeg tabte altid alle mine penge, men i går vandt jeg endelig! Da jeg vandt pengene, gik jeg for at hæve og fandt ud af, at jeg kun kan hæve €500, fordi jeg er niveau 1! Jeg har aldrig set noget lignende i noget kasino i mit liv! Nå, de fortæller mig, at jeg er nødt til at hæve €500, og at det tager 4 dage at behandle, og weekender tæller ikke! Jeg har yderligere €6.200 til at udbetale. Alt jeg ser online er dårlige anmeldelser om dette casino, og at de ikke betaler, og at de ender med at lukke din konto! Jeg er virkelig bange, for jeg har investeret mange penge i dette casino, og nu ved jeg ikke, om jeg får mine penge tilbage! Kan nogen hjælpe mig? Tak!

Let me congratulate you on your winnings first of all.

As I can see from the casino review, they have a limit of €500 a day and €7000 a month.

So, please, if you see that the withdrawal of your money is really taking way too long, let us know, and we will try to intervene, for sure.

How is your first withdrawal now, though?

Sportaza har permanent lukket min konto og siger, at den er mistænkelig med en saldo på €7000. Hvad sker der præcist, folkens? Er det muligt? Det her er mildest talt tragisk! Hvad kan der ske nu??

Hello, what didn't they like about your account, please, did they tell you the reason why they closed your account? Did you play any slots or bet on sports here? Was it necessary to verify or not?

Try to say a little more so we know what could have happened.