I was referring to similar situations in general, mentioning the most common complications.
You know, I do not know what caused your issues, furthermore, you mentioned the withdrawal was marked as paid after I replied to you - I'm seeing that in the complaint now.
So, let's get back to the usuals. How did the casino explain? Are you in touch with the support
Support hævder, at der sandsynligvis var nogle tekniske problemer med deres betalingsudbyder, men de afventer stadig et svar. Og der er allerede gået 8 dage!
Så hold dig væk fra dette casino, fordi de ikke betaler ved at komme med nogen form for undskyldninger.
Selv i dag kom der ingen penge på min bankkonto.
Og ifølge casinoet har betalingstjenesteudbyderen endnu ikke givet en forklaring.
Selvfølgelig er dette bare en undskyldning, de bliver ved med at bruge, mens de holder mine penge.
Min klage bliver også ved med at gå i stå uden fremskridt.
Enhver spiller, der tænker på at åbne en SuperBoss-spilkonto, bør vide, at de ikke bør blive vildledt af den super positive evaluering af Casino Guru. Dette casino er ren svindel.
Men er det bare mig, der stadig ikke bliver betalt af SuperBoss??
Der er gået 14 dage uden at have modtaget pengene med hævninger markeret som betalt!
Et kasino, der ikke betaler og er vurderet som fremragende, giver mig både kuldegysninger og mange tvivl!
Og i mellemtiden bliver min klage ved med at hænge fast!!
Men ja, lad os lade alle 7 dage gå, før vi kontakter casinorepræsentanten om min klage. Det er kun 17 dage siden jeg ikke har modtaget betalingerne..
I'm sorry to hear you still have issues with the withdrawal. I checked your complaint and I can see you already forwarded the communication to Kristina. Please, give her a bit more time to go through it.
Åbn ikke spillekonti på SuperBoss casino, fordi det ikke kan betale sig!
Jeg har ventet i næsten en måned på betalingen på 4000€, som aldrig kommer!
De siger, at de har haft problemer med bankoverførselsbetalinger, men det er alt sammen en undskyldning, for selv med kryptovaluta ønsker de ikke at betale hævninger.
Thanks for the notice. I see even the complaint is waiting for the casino to respond!
Have you ever experienced anything unusual before?
Worst ever. They waisting your time maximum to not pay you. Hoping you will loose all your win until they finish "verification" from providers. If you are patient,they will waste more time with day whidrawal limits - 500 € per day. Security in low level. The last win 4000 € I received only 500 € . Because in some how someone knew, that I have big balance and cracked my account. After declined whidrawal to unknown cryptowallet, I never used any crypto wallet on this casino, they even didn't block temporary my account for security and all my balance was played off. All 3,500 € . After fiting with casino about this situation - the casino conclusion was, that I used myself an VPN and played off all by myself. And all my evidence about strange crypto wallet and VPN they didn't accepted. And most interesting thing - after all this situation already 2 months ago there no wins at all anymore.
Hej, dette casino er fuldstændig svigagtigt. De forsinker udbetalingen ved at angive, at du skal verificere din telefon for at kunne sende dig pengene, ved at oprette en udbetalingsanmodning forbliver dine penge i spillets saldo. De gør også noget meget ulovligt, og det er at manipulere slots. Jeg har ikke set sådan noget nogen steder, men jeg har ingen anden forklaring. Når jeg er i et slot, der giver mig, taber de mig fra pladsen 
dette er en af gangene, og efter at jeg er blevet droppet og genstartet spillet, spiller jeg automatisk demo, hvilket er super underligt. Disse skulle have deres licens tilbagekaldt, de er 100% svindlere. Hvor kan jeg uploade en video?
Hi, so if I understand correctly your account hasn't been fully verified yet ? Is this your first casino withdrawal ? We give the casino 14 days to fully verify your account and process your withdrawal. How long has your situation been going on ?
Regarding the slots and you have doubts, have you tried to check with support how it is possible that you get an error so often ? If you have some evidence and your situation is already longer than the time frame I mentioned, I would recommend to file a complaint on this link: https://casino.guru/complaints where you can then prove to our team what you have.
Do you think it's a worthwhile thing to try ?
Hej,
Se bare videoen og giv din mening til kende, hvis disse mennesker fortjener at have en licens til dette 🙂
https://www.veed.io/view/2abe61af-6400-42ae-80fa-3ee38ffa13ac?sharingWidget=true&panel=share
It's good that you have some proof. Does it happen on some other slots or just on this one ?
Have you tried to contact support, what problem could occur in this case if you can run the game in the demo version but not in the normal version ?
I would also like to ask how long has your situation regarding the withdrawal and KYC been going on?
I will wait for your response.
Lodtrækningen er fast, det er det. Men jeg har aldrig set så mærkelige udkast fra et slot. Det skete for mig på bgaming, på maskot-spil og på onlypay, på Joker Coins Megaways havde jeg til at begynde med et væddemål på 50 cent, jeg lavede et par spins, det faldt mig, og 50-cent-indsatsen var væk, de sendte mig et excel med væddemålene , disse væddemål fra 50 cents var ikke opført der.
Recently, a player asked us about distinguishing real slots from others, I feel you might want to see the response. If you do, it's here:
I thought it might interest you since it is about the genuity of games.
Speaking about games, do I understand correctly you're currently missing a few bets in the betting history?
Can you perhaps recall whether those sums of 50 cents were deducted from your balance while playing?
Casino Guru you need to review this casino mark from 9.4 to more lower. A lot of reviews where this casino try to scam people. They said that slot provider Wazdan make verification of my winnings, but not theirs casino, this is total scam and lies. I play Wazdan slots in a lof of other casino and had winnings more then x400 with max bet. And never saw "provider verification", but i see that this casino use this scam way for all people who win at this site. They say that provider asked for "verification", to waste withdraw for 21` day.
If you try to find fair casinos, this casino can not be in this list.
Jeg er 100% sikker på, at han tog. Jeg har ikke set sådanne uregelmæssigheder. Lad os sige, at jeg spiller med 180 euro, spillet taber mig og returnerer mig med 220 euro, det gjorde et godt indtryk på mig 😀. Desværre har jeg ingen måde at bevise det på, jeg har kun videoerne fra styrtet. Ellers manipulerer dette casino slots, og det er jeg sikker på.
Casino Guru you need to review this casino mark from 9.4 to more lower. A lot of reviews where this casino try to scam people. They said that slot provider Wazdan make verification of my winnings, but not theirs casino, this is total scam and lies. I play Wazdan slots in a lof of other casino and had winnings more then x400 with max bet. And never saw "provider verification", but i see that this casino use this scam way for all people who win at this site. They say that provider asked for "verification", to waste withdraw for 21` day.
If you try to find fair casinos, this casino can not be in this list.
Hello.
Firstly, we list all casinos without exclusions - even those who ask to be removed. 🙂
I'm sorry your playing history is being investigated, obviously, it is not my place to support your opinion at this point. Sometimes it just happens and the casino - or game provider should have a good reason for that. This is something I can't however, distinguish now - but I appreciate your insight.
Additionally, the rating is affected by complaints - not by user reviews, the reason is simple: we can't evaluate information given through user reviews, we can however, investigate through the complaint process.
Do you think you could use some help? Submit the complaint, this is always the best approach.
I wonder whether you've been told a reason for this check. Have you? 🤔
Jeg er 100% sikker på, at han tog. Jeg har ikke set sådanne uregelmæssigheder. Lad os sige, at jeg spiller med 180 euro, spillet taber mig og returnerer mig med 220 euro, det gjorde et godt indtryk på mig 😀. Desværre har jeg ingen måde at bevise det på, jeg har kun videoerne fra styrtet. Ellers manipulerer dette casino slots, og det er jeg sikker på.
Hello there.
Sadly, this is everlasting evergreen - players struggle to prove the casino is altering slots. I'm still convinced more of those situations are bugs, I have never heard about a case where the casino was caught during tempering with slots. Have you, perhaps?
I will submit complaint, casino will answer that they can not do something, It is provider verification. How complaint will help? Are possible to decrease rating of this casino with this complaint?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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