Sushi Casino – generel debat (side 3)

The fact that they started asking you for documents is up to the casino, and they have the right to do so. I don't know why they did it after you requested a withdrawal, and it could well be, as you say, a stalling tactic. The important thing is that you don't gamble with the money and see the complaint process through to the end. Players often have the power to influence the safety index based on their complaints. That's how it usually changes. 

As for your withdrawal and deleting it from the history, why should I defend the casino? This is the first time you've mentioned this, so where did you get this idea? Just because I wrote that I hope everything will be okay doesn't mean it has to be that way. 

I said we would help you if you couldn't resolve the issue with the casino. So there's no need to jump to conclusions.

Så jeg modtog mine penge, det var ikke så nemt, men i sidste ende ordnede alt, jeg ville bare tilføje 😉

Finally some good news. 🙂

How long did it take you please?

You received all your money?

Okay, tak for informationen. De er en katastrofe.

De slettede mine udbetalinger fra 10/8, hvor de annullerede 1 udbetaling. De gemmer kun udbetalinger fra 12/8.

Først blev det bekræftet, men efter jeg trykkede på udbetaling den 8/10, 12. august annullerede de udbetalingen og ville bekræfte igen.

De fik min lønseddel, jeg ved, at den er 4000 euro om måneden. På min lønseddel stod min adresse og CPR-nummer. Alt

De var ikke tilfredse. Så ville de have et kontoudtog med en adresse i Sverige, der er ingen kontoudtog, der viser adressen, så ringede jeg til min bank, og de fiksede det. Stadig var de ikke tilfredse. De ville have et ID, hvor albuen er synlig.

De ville have mig til at spille penge væk, så det tog lang tid for dem at godkende det.

Jeg er ikke en spiller fra i går, så jeg ved, hvordan udenlandske casinoer fungerer.

Modtog 700 euro i morges efter 8 dage, har nu 2 hævninger mere på 700 euro, men skal vente en uge mere på at de godkender dem. Så har jeg endnu en hævning.

Så jeg har stadig 2000 euro at hæve.

Nej, de er ikke okay..

Well, if the casino wants you to play it, as I said, it may be so, I don't deny it, only they know that. 

When they asked you for documents and they weren't in order and they still had something against you, it's definitely not pleasant. I would probably want them to ask for what they need at once, along with what exactly they want to see there.

However, if you received one withdrawal, I would say that's positive.

If you already know that you have to wait about a week to get your money, then you'll have to do that.

When you withdraw everything, you don't have to play here.

Det duer selvfølgelig ikke, ventede på 3 udbetalinger mere, men ventede 8 dage på den første udbetaling.

Jeg klagede og modtog derfor 1 udbetaling efter 8 dage!

Jeg tror, at alle, der spillede der, ville være enige med mig.

I don't begrudge you that, and maybe they agree.

I'll be happy when you get everything you deserve and let us know.

Kan nogen oprette forbindelse til Shushi Casino og fortælle mig, om de kan, for jeg venter på en udbetaling på €600, og i dag prøver jeg at logge ind, men deres side indlæses ikke. Det er som om, de har blokeret min e-mail.

Hey, I tried it and I can access the site normally. Can you tell me or show me what you see?

How long have you been waiting for your money, please? 

Tak, den blev også gendannet for mig i går

Cool.

And what about the withdrawal? 😀

This casino is a scam I won 10k and they keep rejecting withdrawals

Sushi casino is the worst experience for someone who is playing to unwind and relax

Hi, I'm sorry to hear that things are going this way.

Can you tell me why they are canceling your withdrawals? Are you communicating with them? 

They keep telling me they will put me onto an agent and then that they are all busy and to keep an eye on my email and then no email shows up. This is happening daily. They're not accepting my proof of purchase because it's not on my statement but I paid cash for 2x$20 paysafe voucher from the gas station. I've submitted phone of both of them and the receipt from skrill that shows up after I made a deposit. I have done that same thing with several casinos and never had an issue but I can't even talk to anyone to get them to understand that is how we do down here at the bottom of the world

I understand why the situation is the way it is. You are going through verification and the problem is exactly as you described. The casino does not take this into account and the problem is the statement.

In this case, I would recommend that you open a complaint at this link and our team will try to help.

Are you interested?