Tsars Casino – generel debat (side 3)

9 months would be too long for me, and I probably wouldn't even wait for an answer, because it's like waiting for Godot. If I understand correctly you did not contact Antillephone ? It is possible that you might not be successful there either, but I would probably try all the possibilities.

Anyway, I'm sorry to hear about your problem, but we can't postpone the waiting time, but if something moves forward, don't hesitate to say so. 

I'll keep my fingers crossed for you. 🤞

Jeg har ikke modtaget noget svar fra Antillephone NV i årevis. Det er en skam, men det er min skyld, at jeg spiller på disse typer platforme. Mit eneste håb er, at nogen fra zarerne vil kontakte mig. Jeg har desværre ikke økonomisk kapacitet til lovligt at forholde mig til den slags virksomheder. Tak til jer alle for jeres opmærksomhed.

Well, according to information from other players from other cases this license is not much of an answer and you are not the only one who didn't get it. So unless the casino moves on its own, you probably won't get very far. And since it's been going on for 9 months, I'd probably be resigned to it. 

Although I am very sorry, I don't think you can do anything more about it and the important thing is to learn from this situation and not to play in this kind of casinos like you said.

Long time for i have my withdraw proceed .

I play in tsars last years and now when i have my best win today 24 hours have passed and nothing payment is made ...

Netteller not work and when i make for my account bank i have this moment 6000 euros waiting and nothing.

And the support team only tell me for i wait...

In my account player i have more 9170,71€

This casino have in the terms and conditions the time for processing a withdraw is 0-24 hours .

Im a loyalty player but for casino is not interested .... 

May I ask if your account is fully verified there? Have you ever successfully withdrawn any money before from this casino?

Also know that it is not necessary to write in English as we have an auto-translator implemented on our website. So feel free to write in your language, of course. It will surely help us better understand each other.👌

Hej.

Ja. Jeg har været kunde hos dette casino i to år, og jeg får altid alt, men når der er en stor gevinst, er der altid en forsinkelse, og det irriterer mig. Denne gang vil de ikke engang behandle mine anmodninger om udbetaling.

Min anmodning blev lavet for næsten 48 timer siden, og den er stadig ikke blevet behandlet.

Ifølge dem har de et teknisk problem, og økonomiteamet forsøger at løse det. Jeg tror virkelig ikke på dem.

Jeg har i øjeblikket 4 afventende udbetalinger på €9100, og jeg har yderligere €7457,24 på spillerens konto og ingen betaling.

Et casino, der betaler med det samme, i forgårs fik jeg betalt og nu er intet .... 48 timer er ikke nok til at løse tekniske problemer? Er der ingen manuel betaling?

Jeg er en daglig spiller på dette casino, og jeg foretager indskud der hver dag. Jeg fortjener mere respekt.

Alt KYC er blevet udført, og min konto er blevet bekræftet.

Jeg overvejer straks at indlede en klage over kasinoet.

vi kan se i casinoets vilkår og betingelser behandlingstiden er 0-24 timer

Time passes and nothing. I think I will open an immediate complaint as the processing deadline has already passed and there is no solution.

I am sorry that you have to experience this delay.

On the other hand, technical errors do happen from time to time, and sometimes it is probably more complicated to sort them out.🤷‍♀️

The main thing to do from the casino site is to inform their players about it, what they did. So, try to be a bit patient, and hopefully you will get your money soon.

At least you know that usually they pay, and there is nothing to worry about. Right?

Even if you open a complaint now, our team won't be able to intervene right away, as we give casinos 14 full days to sort out the issues and proceed with the payments. But it is totally up to you, of course, how you're going to act.

Just please keep us informed about anything related to this, and hopefully you'll come with the good news soon.🤞

Tak for dit hurtige svar.

Alt forbliver det samme indtil videre.

Ingen betalingsbehandling.

Brugen af et kasino skal være for sjov, ikke for at en spiller skal blive ked af sine udbetalinger.

I fully empathize with you and hope the complaint won't be necessary in the end. Like some others confirmed earlier, the money comes eventually, though it is not a good user experience, so we will appreciate it if you stay in touch with us. I prefer to be sure you get the money.

I dag har jeg allerede modtaget 4100€.

Jeg har i øjeblikket €7000, der afventer betaling.

Tsars casino er sikkert, men som et eksemplarisk casino burde der ikke være nogen problemer som dette.

I get your point for sure. Now just hope that the remaining balance will arrive soon. Keeping my fingers crossed.🤞

Hopefully they will be able to fix all this in the near future, though. So players will be able to get paid with no delays.

Jeg venter i øjeblikket på yderligere 7000 euro i betalinger.

Pointen var aldrig mangel på tillid til kasinoet, men forsinkelserne.

Det er ikke godt for nogen spiller, især ikke daglige spillere, at vente så længe på udbetalinger.

Spil skal være en fornøjelse, ikke en bekymring

Sure thing.

Waiting for you to bring us the updates.

På det tidspunkt endte jeg med at få næsten alt, fordi jeg mistede noget af det. De gør dette, så vi spiller, mens vi venter og taber ...

Og nu er jeg i samme situation igen...

Endnu en 9000€ sejr og filmen starter forfra...

Når det er et lille beløb behandler de det med det samme, jeg lavede et krav på 4000€ og to arbejdsdage senere er de på vej og intet...

Cirkus er ved at begynde igen...

Good, and since you know how it goes, don't play with the money and leave it at that. If the casino won't pay the money, then we'll try to help you. So far you've been waiting a few days and it's been a weekend when the money hasn't been processed, so I'm sure you'll get through it eventually.

Since you got the cash before, I guess it will be okay now too. Just don't spend the money.

Modtaget 🙏 men denne gang spillede jeg ikke. Jeg ventede på at modtage den.

You did very well and you got the money in the end, so I commend you. 

I'm also glad you got it and everything got sorted out. 

Do you think you will continue to play here?🙂

Jeg går, men altid med grænser. Selvom jeg kan lide høje grænser, vil jeg ikke være i stand til at risikere høje beløb på grund af disse situationer.

Det gør mig ked af det

Of course I personally wouldn't play with a lot of money if I were already playing. Sometimes it doesn't pay to lose a lot of money for nothing, so it's definitely best to play smart. 

So, have a good day and take care.🙂